Try our new research platform with insights from 80,000+ expert users

CylanceOPTICS vs Trend Vision One Endpoint Security comparison

BlackBerry and Trend Micro are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #40 with an average rating of 7.8, while Trend Micro is ranked #8 with an average rating of 8.5. BlackBerry holds a 0.3% mindshare in EDR, compared to Trend Micro’s 1.9% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 92% of Trend Micro users who would recommend it.
CylanceOPTICS
Read 13 CylanceOPTICS reviews
  • 524 Views
  • 519 Comparison Views
80% willing to recommend
Trend Vision One Endpoint S...
Read 132 Trend Vision One Endpoint Security reviews
  • 8,597 Views
  • 4,299 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Sep 9, 2024

Trend Vision One Endpoint Security and CylanceOPTICS compete in the endpoint security space. CylanceOPTICS seems to have the upper hand due to its advanced features, despite its higher cost.

Features: Trend Vision One Endpoint Security offers comprehensive protection, and integration capabilities and is known for its superior support. CylanceOPTICS provides advanced threat detection, AI-driven analytics, and a robust and innovative feature set.

Room for Improvement: Users of Trend Vision One Endpoint Security suggest enhancing reporting capabilities, adding more automation features, and seeking more advanced functionalities. CylanceOPTICS users call for better resource usage, improved GUI customization options, and address performance issues.

Ease of Deployment and Customer Service: Trend Vision One Endpoint Security is known for straightforward deployment and excellent customer service. CylanceOPTICS users find deployment manageable but report possible delays in customer support response times.

Pricing and ROI: Trend Vision One Endpoint Security offers competitive pricing, providing good value for money. CylanceOPTICS, although more expensive, justifies its cost with a feature-rich offering and strong ROI, delivering significant long-term value.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed CylanceOPTICS vs. Trend Vision One Endpoint Security Report (Updated: September 2025).
Buyer's Guide
CylanceOPTICS vs. Trend Vision One Endpoint Security
September 2025
Download the complete report
Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
Users saw positive ROI from CylanceOPTICS with improved threat detection, cost savings, faster responses, and a user-friendly interface.
Sentiment score
7.4
Trend Vision One Endpoint Security yields 30% cost savings, 60-70% threat reduction, and improved operations over five years.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
For more quotes and insights, download the CylanceOPTICS report
No quotes available
For more quotes and insights, download the Trend Vision One Endpoint Security report
 

Customer Service

Sentiment score
5.2
CylanceOPTICS' customer service is mixed, with effective higher-tier support but lacking initial assistance and geographical challenges.
Sentiment score
6.7
Trend Vision One Endpoint Security support is mixed; praised for local service but criticized for slow, inconsistent responses.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
For more quotes and insights, download the CylanceOPTICS report
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
For more quotes and insights, download the Trend Vision One Endpoint Security report
GauthamVakapalli - PeerSpot reviewer
YJ
Innam Ul Haq - PeerSpot reviewer
 

Scalability Issues

Sentiment score
4.5
CylanceOPTICS is praised for scalability but faces mixed reviews, especially with larger enterprises and virtual machine demands.
Sentiment score
7.9
Trend Vision One Endpoint Security effectively scales across organizations, ensuring adaptable endpoint management and seamless deployment with strong performance.
No quotes available
For more quotes and insights, download the CylanceOPTICS report
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
For more quotes and insights, download the Trend Vision One Endpoint Security report
 

Stability Issues

Sentiment score
9.2
CylanceOPTICS is praised for its stability, reliability, and compatibility, excelling over McAfee despite minor issues with SentinelOne.
Sentiment score
8.0
Trend Vision One Endpoint Security is reliable, resource-efficient, and well-rated, though some users report post-update and compatibility issues.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
For more quotes and insights, download the CylanceOPTICS report
No quotes available
For more quotes and insights, download the Trend Vision One Endpoint Security report
 

Room For Improvement

CylanceOPTICS needs enhancements in threat automation, detection, and management, facing issues with false positives and scalability.
Trend Vision One Endpoint Security struggles with resource usage, complex management, user-friendliness, and lacks AI and integration features.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
For more quotes and insights, download the CylanceOPTICS report
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
It supports Mac and is fully functional with that.
For more quotes and insights, download the Trend Vision One Endpoint Security report
GauthamVakapalli - PeerSpot reviewerAhmed El Kayal - PeerSpot reviewerInnam Ul Haq - PeerSpot reviewer
YJ
 

Setup Cost

CylanceOPTICS pricing is competitive and affordable, with annual costs under $100 per client, often bundled with services.
Trend Vision One Endpoint Security has competitive pricing with variable fees, valued for comprehensive enterprise-focused features despite additional costs.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
For more quotes and insights, download the CylanceOPTICS report
The pricing is very high, despite the solution’s capabilities.
For more quotes and insights, download the Trend Vision One Endpoint Security report
 

Valuable Features

CylanceOPTICS provides AI-driven threat detection with auto-containment, script control, and behavior analytics, offering trusted, real-time security solutions.
Trend Vision One Endpoint Security offers easy deployment, robust threat protection, AI insights, XDR features, and strong support.
No quotes available
For more quotes and insights, download the CylanceOPTICS report
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
For more quotes and insights, download the Trend Vision One Endpoint Security report
YJ
Innam Ul Haq - PeerSpot reviewerAhmed El Kayal - PeerSpot reviewer
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Endpoint Protection Platform (EPP) (6th), Endpoint Compliance (4th)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.2% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Trend Vision One Endpoint Security1.9%
CylanceOPTICS0.3%
Other97.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

GauthamVakapalli - PeerSpot reviewer
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
Read full review
Ahmed El Kayal - PeerSpot reviewer
AI-driven threat detection strengthens security and supports seamless integration
My company had an opportunity to implement Trend Micro Endpoint for one of our customers. They have around 500 PCs as endpoints and also around 100 or 120 servers The behavior analytics feature is very useful, and its threat detection based on AI is very strong. It is easy to integrate with other…
Read full review
report
See which vendors are best for you
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
See recommendations
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
11%
Comms Service Provider
9%
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise36
Large Enterprise57
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
See all answers
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
See all answers
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketi...
See all answers
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
See all answers
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
See all answers
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
See all answers
 

Comparisons

CrowdStrike Falcon vs CylanceOPTICS Logo
CrowdStrike Falcon vs CylanceOPTICS
Compared 29% of the time
Rapid7 InsightIDR vs CylanceOPTICS Logo
Rapid7 InsightIDR vs CylanceOPTICS
Compared 29% of the time
Cisco Secure Endpoint vs CylanceOPTICS Logo
Cisco Secure Endpoint vs CylanceOPTICS
Compared 24% of the time
Microsoft Defender for Endpoint vs CylanceOPTICS Logo
Microsoft Defender for Endpoint vs CylanceOPTICS
Compared 19% of the time
More CylanceOPTICS Competitors
Trend Micro Deep Security vs Trend Vision One Endpoint Security Logo
Trend Micro Deep Security vs Trend Vision One Endpoint Security
Compared 19% of the time
Trend Vision One vs Trend Vision One Endpoint Security Logo
Trend Vision One vs Trend Vision One Endpoint Security
Compared 11% of the time
Trend Micro Worry-Free Services Suites vs Trend Vision One Endpoint Security Logo
Trend Micro Worry-Free Services Suites vs Trend Vision One Endpoint Security
Compared 7% of the time
Cortex XDR by Palo Alto Networks vs Trend Vision One Endpoint Security Logo
Cortex XDR by Palo Alto Networks vs Trend Vision One Endpoint Security
Compared 6% of the time
CrowdStrike Falcon vs Trend Vision One Endpoint Security Logo
CrowdStrike Falcon vs Trend Vision One Endpoint Security
Compared 6% of the time
More Trend Vision One Endpoint Security Competitors
 

Product Reports

Buyer's Guide
CylanceOPTICS
October 2025
CylanceOPTICS reportDownload CylanceOPTICS product report
Buyer's Guide
Trend Vision One Endpoint Security
September 2025
Trend Vision One Endpoint Security reportDownload Trend Vision One Endpoint Security product report
 

Also Known As

No data available
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Trend Vision One Endpoint Security delivers comprehensive antivirus, data protection, and device management. It offers robust threat detection and is deployable on-premises or via the cloud, making it versatile for endpoint security across organizations.

Emphasizing reliable endpoint security, Trend Vision One guards workstations and servers with extended detection and response features. Its machine learning-driven threat detection offers protection from malware and viruses, including zero-day threats. With seamless updates and automation, it minimizes administrative burdens, making deployment efficient. Criticisms include high resource use during scans and integration complexities, with calls for improved data loss prevention and better encryption. Users see the need for enhanced Linux support and quicker security updates.

What features define Trend Vision One Endpoint Security?
  • Real-time threat detection: Provides immediate alerts on potential risks.
  • Virtual patching: Protects against known vulnerabilities without software updates.
  • Centralized management console: Facilitates efficient device management.
  • Machine learning: Enhances detection with advanced analytics.
  • Zero-day threat protection: Guards against unforeseen attacks.
  • Ransomware detection: Identifies and prevents ransomware incursions.
  • Automated updates: Ensures systems are protected with the latest safeguards.
Which benefits are crucial in reviews?
  • Reducing administrative overhead: Automation decreases time spent on routine tasks.
  • Efficient threat response: Facilitates quick identification and mitigation of risks.
  • Seamless system updates: Keeps protection up to date without disruptions.
  • Improving operational efficiency: Integrates smoothly with existing security solutions.

In the finance sector, Trend Vision One is implemented for robust data protection and regulatory compliance. Healthcare providers rely on it for protecting sensitive patient information from cyber threats. Retailers use it for safeguarding payment systems and customer data against breaches, ensuring uninterrupted business operations.

Trend Micro
 

Sample Customers

Cerdant, Washoe County School District
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Buyer's Guide
CylanceOPTICS vs. Trend Vision One Endpoint Security
September 2025
Free Report: CylanceOPTICS vs. Trend Vision One Endpoint Security
Find out what your peers are saying about CylanceOPTICS vs. Trend Vision One Endpoint Security and other solutions. Updated: September 2025.
DOWNLOAD NOW
869,566 professionals have used our research since 2012.
See our CylanceOPTICS vs. Trend Vision One Endpoint Security report.
See our list of best Endpoint Detection and Response (EDR) vendors.

We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.