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CylanceOPTICS vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
131
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Compliance (3rd)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 2.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
John Trembly - PeerSpot reviewer
Provides a single dashboard, integrates well, and has predictive machine learning
Microsoft's new Azure Code Signing is causing a lot of issues for us with One Endpoint Security. We currently have two systems in operation, on-prem and SaaS, and many of the agents won't upgrade beyond version B11564 because these newer versions require Azure Code Signing compliance on the endpoint. If we are not up to date with our Windows updates, we don't have this compliance. Irrespective of the Windows version we are running, we have to apply patches to the machines, if the OS is not damaged, to make them compliant. After that, we can upgrade to the latest version of the respective agent. This process also applies to both Deep Security and Workload Security. I have two production servers: one for Windows and another for Mac. These servers are available in both on-premise and SaaS versions. Additionally, I have a test server that is located on-premises. The significant distinction with the SaaS version is the absence of a test server where I can install a new version. This means I can't allow the agents on it to upgrade and then perform testing. In contrast, with the production SaaS version of One Endpoint Security, I have numerous agents transitioning and coming online. It's essential that these agents upgrade to a newer version. Among these agents, there are five or six different versions, not counting the really old ones that have yet to upgrade due to ACS non-compliance. I can't leave the testing phase for an extended period because I still have outdated agents that need to be updated. These agents can't be left hanging while I wait to test the newest version that has just been released. New versions seem to come out every couple of months in the SaaS environment. In the past, when I solely used the on-premises version, I would review security bulletins for the SaaS version to identify any issues. I'm apprehensive about potential future situations involving this, primarily because the majority of our agents now operate on the cloud version. If a problem is discovered, rolling back on those agents would be challenging. It would require careful operation to revert them to a different version. The on-premises version of One Endpoint Security has an update function that allows us to manually update a bunch of servers. For example, if I just turned on a policy, I can force the agents to quickly download the policy and start following the update procedure or update settings. However, this function is not available in the SaaS version. This is because the system cannot communicate with the agent through the firewall. The SaaS version has an automatic update function and an update source entry in the update agents sub-menu, but it does not have a way to force agents to update. This is a problem because we cannot automatically update the agents. We have to manually log in to the machines and give them an update command. Currently, we have no choice but to wait until the agents find the updates themselves.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylanceOPTICS is easy to use."
"The solution has a high level of trust in the industry."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"Along with the anti-malware, it has a built-in device control and DLP."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"The most valuable feature is the antivirus."
"No down time in terms of the backend having to be updated because it's on cloud."
"The ransomware protection and behavior monitoring features of Trend Micro Apex One are actually good."
"The initial setup was very straightforward."
"The most valuable features are web application features and real-time scans."
"The solution is very simple to use and easy to deploy."
 

Cons

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The reporting is very weak and not very good at all."
"The detection component is something that they have to work on."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"It takes more time to investigate or dig up and understand what's going on."
"The product's initial setup process could be easy."
"Too many false positives are reported."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"There were challenges in uninstalling the Trend Micro solution from certain endpoints."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"Sometimes HTTPS sites are not blocked properly."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"The solution could improve by making the interface less confusing, it needs to be simplified."
"The solution could use extra dashboards and offer more analytics."
"We have had some false positives with One Endpoint Security's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"The support is slow and has room for improvement."
 

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"Licensing fees are paid on a yearly basis."
"It is okay. Compared to Sophos, it is a little bit expensive, but it is a good product and it is better than Sophos, for instance. It is equivalent to Trellix. Its cost depends on the country. I am in Turkey, and Trend Micro is not so affordable in Turkey. SMB companies are looking for cheaper products. In Turkey, enterprise customers tend to use Trend Micro, and if they have more money, then they use next-generation antivirus or EPP products such as SentinelOne, CrowdStrike, or Microsoft E5 package."
"We are using an annual license for this solution."
"If I remember correctly, the cost is approximately four and a half thousand per year."
"Trend Micro Apex One's subscription model is definitely on the expensive side."
"The price for Trend Micro is reasonable."
"The licensing fee and support are bundled together."
"Compared to other products on the market, I think that the pricing is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
19%
Government
9%
Financial Services Firm
7%
Educational Organization
48%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

No data available
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about CylanceOPTICS vs. Trend Vision One Endpoint Security and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.