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CylanceOPTICS vs Trend Vision One comparison

BlackBerry and Trend Micro are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #40 with an average rating of 7.8, while Trend Micro is ranked #4 with an average rating of 8.7. BlackBerry holds a 0.3% mindshare in EDR, compared to Trend Micro’s 2.5% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 97% of Trend Micro users who would recommend it.
CylanceOPTICS
Read 13 CylanceOPTICS reviews
  • 524 Views
  • 519 Comparison Views
80% willing to recommend
Trend Vision One
Read 81 Trend Vision One reviews
  • 13,917 Views
  • 10,855 Comparison Views
97% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

Trend Vision One and CylanceOPTICS are key players in the cybersecurity market. Trend Vision One often has an edge due to its comprehensive feature set and deployment flexibility.

Features: Trend Vision One provides centralized visibility and management, extensive threat detection and response, and XDR capabilities, along with robust endpoint protection. CylanceOPTICS leverages artificial intelligence for efficient threat detection and offers behavior analytics for real-time insights, although it lacks some broader integrative capabilities.

Room for Improvement: Trend Vision One needs better integration with other tools, improved reporting, and a more user-friendly interface. CylanceOPTICS requires enhancements in handling false positives, better scalability for larger enterprises, and deeper contextual analysis compared to other EDRs.

Ease of Deployment and Customer Service: Trend Vision One offers flexible deployment options including cloud environments and on-premises, though users report a complex initial setup and inconsistent support. CylanceOPTICS is simpler to set up but primarily supports on-premises environments and needs improvement in technical support.

Pricing and ROI: Trend Vision One is seen as costly but justified by features, with a positive ROI reported due to efficiency and threat management. CylanceOPTICS offers a more affordable pricing model but may lack necessary features for large enterprises seeking comprehensive security solutions.

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To learn more, read our detailed CylanceOPTICS vs. Trend Vision One Report (Updated: September 2025).
Buyer's Guide
CylanceOPTICS vs. Trend Vision One
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
Users saw positive ROI from CylanceOPTICS with improved threat detection, cost savings, faster responses, and a user-friendly interface.
Sentiment score
6.5
Trend Vision One provides cost savings, improved security, and time efficiency, offering both direct and preventative ROI benefits.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
For more quotes and insights, download the CylanceOPTICS report
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
Trend Vision One has improved our ROI by 30 percent.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
For more quotes and insights, download the Trend Vision One report
GauthamVakapalli - PeerSpot reviewer
RB
reviewer2125236 - PeerSpot reviewer
TP
 

Customer Service

Sentiment score
5.2
CylanceOPTICS' customer service is mixed, with effective higher-tier support but lacking initial assistance and geographical challenges.
Sentiment score
6.8
Trend Vision One support is praised for responsiveness and competence but needs improvement in communication and escalation processes.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
For more quotes and insights, download the CylanceOPTICS report
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
Support responds quickly, and together we’ve been able to solve all challenges in our day-to-day operations.
For more quotes and insights, download the Trend Vision One report
GauthamVakapalli - PeerSpot reviewer
TP
RR
Torsten Lang - PeerSpot reviewer
 

Scalability Issues

Sentiment score
4.5
CylanceOPTICS is praised for scalability but faces mixed reviews, especially with larger enterprises and virtual machine demands.
Sentiment score
7.9
Trend Vision One offers scalable, cloud-based architecture for seamless integration and expansion, accommodating diverse organizational sizes and needs efficiently.
No quotes available
For more quotes and insights, download the CylanceOPTICS report
I’d give scalability a 10 because nearly everything is integrated.
Our growth over the past three years has never caused performance or expansion issues.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
For more quotes and insights, download the Trend Vision One report
FT
Dennis Niedling - PeerSpot reviewer
MP
 

Stability Issues

Sentiment score
9.2
CylanceOPTICS is praised for its stability, reliability, and compatibility, excelling over McAfee despite minor issues with SentinelOne.
Sentiment score
8.1
Trend Vision One is praised for stability and reliability, with minimal glitches and seamless integration, maintaining effectiveness across environments.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
For more quotes and insights, download the CylanceOPTICS report
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
The stability is very high.
Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support.
For more quotes and insights, download the Trend Vision One report
GauthamVakapalli - PeerSpot reviewer
MP
TP
RR
 

Room For Improvement

CylanceOPTICS needs enhancements in threat automation, detection, and management, facing issues with false positives and scalability.
Trend Vision One needs better reporting, integration, user interface, technical support, incident response, AI features, and automation.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
For more quotes and insights, download the CylanceOPTICS report
Trend Vision One does not initially disclose to customers that they need to purchase additional licenses and pay more for integrations.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
For more quotes and insights, download the Trend Vision One report
GauthamVakapalli - PeerSpot reviewerSyed Saadat Ali - PeerSpot reviewer
SR
reviewer2592759 - PeerSpot reviewer
 

Setup Cost

CylanceOPTICS pricing is competitive and affordable, with annual costs under $100 per client, often bundled with services.
Trend Vision One offers competitive pricing with flexibility, though larger organizations may face higher costs for comprehensive features.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
For more quotes and insights, download the CylanceOPTICS report
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
I have seen others that are double or triple the price.
Customers who cannot afford CrowdStrike's pricing can easily opt for Trend Vision One.
For more quotes and insights, download the Trend Vision One report
GauthamVakapalli - PeerSpot reviewerDennis Niedling - PeerSpot reviewer
RB
Syed Saadat Ali - PeerSpot reviewer
 

Valuable Features

CylanceOPTICS provides AI-driven threat detection with auto-containment, script control, and behavior analytics, offering trusted, real-time security solutions.
Trend Vision One offers centralized security visibility, efficient threat detection, and integration, enhancing risk management and response times.
No quotes available
For more quotes and insights, download the CylanceOPTICS report
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
For more quotes and insights, download the Trend Vision One report
reviewer2125236 - PeerSpot reviewer
EP
Syed Sumair Ahmed Jaffri - PeerSpot reviewer
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (4th), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.2% compared to the previous year. The mindshare of Trend Vision One is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Trend Vision One2.5%
CylanceOPTICS0.3%
Other97.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

GauthamVakapalli - PeerSpot reviewer
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
Read full review
Dennis Niedling - PeerSpot reviewer
The CREM feature is an absolutely essential feature that helps us meet security requirements
Since we started using Trend Vision One, we've been able to enhance our security posture significantly. Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy. Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago. The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements. It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention. Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security. Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually. Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement. When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful. It took about half a year to realize the benefits of Trend Vision One after implementation.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
11%
Comms Service Provider
9%
Computer Software Company
22%
Comms Service Provider
7%
Manufacturing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise11
Large Enterprise34
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
See all answers
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
See all answers
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketi...
See all answers
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
See all answers
What is your experience regarding pricing and costs for Trend Micro XDR?
I know the pricing for Trend Vision One. It's been a while, but it doesn't seem bad. They made some changes to their pricing in the past. It used to be a per-server node pricing structure, but now ...
See all answers
What needs improvement with Trend Micro XDR?
It is a bit slow to implement kernel support on the Linux side. When doing patching and upgrades on our Linux servers, we often find that the Trend agent doesn't support the kernel version. It's us...
See all answers
 

Comparisons

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Rapid7 InsightIDR vs CylanceOPTICS
Compared 29% of the time
Cisco Secure Endpoint vs CylanceOPTICS Logo
Cisco Secure Endpoint vs CylanceOPTICS
Compared 24% of the time
Microsoft Defender for Endpoint vs CylanceOPTICS Logo
Microsoft Defender for Endpoint vs CylanceOPTICS
Compared 19% of the time
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Trend Vision One Endpoint Security vs Trend Vision One Logo
Trend Vision One Endpoint Security vs Trend Vision One
Compared 10% of the time
Microsoft Defender for Endpoint vs Trend Vision One Logo
Microsoft Defender for Endpoint vs Trend Vision One
Compared 10% of the time
CrowdStrike Falcon vs Trend Vision One Logo
CrowdStrike Falcon vs Trend Vision One
Compared 9% of the time
Kaspersky Endpoint Detection and Response Expert vs Trend Vision One Logo
Kaspersky Endpoint Detection and Response Expert vs Trend Vision One
Compared 8% of the time
Microsoft Defender XDR vs Trend Vision One Logo
Microsoft Defender XDR vs Trend Vision One
Compared 8% of the time
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Product Reports

Buyer's Guide
CylanceOPTICS
October 2025
CylanceOPTICS reportDownload CylanceOPTICS product report
Buyer's Guide
Trend Vision One
September 2025
Trend Vision One reportDownload Trend Vision One product report
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
 

Interactive Demo

Demo not available
BlackBerry
Trend Micro
 

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Trend Vision One offers comprehensive protection for endpoints, networks, and email with centralized visibility. It is valued for its attack surface management, real-time threat detection, integrated management, ease of deployment, and user-friendly interface.

Trend Vision One provides a sophisticated security platform combining endpoint, network, and email protection with features like virtual patching and advanced AI capabilities. Its centralized management and integration with platforms like Office 365 and Azure make it an attractive option for organizations needing streamlined workflows and efficient risk management. While it boasts robust integrations and ease of use, enhancements are needed in reporting, tool integration, and reducing false positives. Users call for better support infrastructure, faster response times, and improved threat intelligence capabilities. Despite some complexity, its AI and ML features significantly enhance threat detection and response.

What Features Define Trend Vision One?

  • Comprehensive Protection: Guard endpoints, networks, and emails against threats.
  • Centralized Visibility: Monitor systems with a unified view.
  • Advanced AI and ML: Improve threat detection and response capabilities.
  • Virtual Patching: Address vulnerabilities without immediate updates.
  • Integrated Management: Seamlessly manage across platforms.

What Benefits Should Users Look For?

  • Streamlined Workflows: Enhance operational efficiency.
  • Improved Threat Detection: Leverage AI for better response.
  • Ease of Deployment: Simplified initial setup and configuration.
  • Effective Risk Management: Benefit from centralized and integrated security tools.
  • Integration Capabilities: Flexibility to connect with different tools and platforms.

Trend Vision One is implemented in industries that require endpoint protection, ransomware defense, and incident response, being flexible for both on-premises and cloud environments. It is used to monitor servers, networks, and endpoints, providing features like email protection, behavioral detection, and threat visibility. Organizations benefit from AI and ML, improving their security posture and response capabilities.

Trend Micro
 

Sample Customers

Cerdant, Washoe County School District
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Buyer's Guide
CylanceOPTICS vs. Trend Vision One
September 2025
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