

Trend Vision One and CylanceOPTICS are key players in the cybersecurity category. Trend Vision One appears to have an edge due to its comprehensive features, real-time monitoring, deployment flexibility, and a more favorable customer service experience.
Features: Trend Vision One includes centralized visibility, data loss prevention, and advanced threat detection, providing excellent stability and scalability. CylanceOPTICS offers offline functionality, behavioral analytics, and strong integration with SIEM systems, but lacks a visual threat kill chain.
Room for Improvement: Trend Vision One users suggest better integration capabilities and enhanced documentation, particularly in role-based access control and user interface. CylanceOPTICS faces scalability limitations in large environments and could improve its management console usability and reporting clarity.
Ease of Deployment and Customer Service: Trend Vision One supports deployment across public, private, and hybrid clouds, offering versatility. It receives high customer service ratings for problem resolution. CylanceOPTICS is restricted to on-premises deployment, with customer service noted for complexities in deployment and response times needing enhancement.
Pricing and ROI: Trend Vision One is cost-effective with credit-based pricing, despite the complexity of credit management, showing varied ROI from improved security and time savings. CylanceOPTICS offers competitive pricing, praised for affordability, though its ROI perception is mixed, hinging on automation effectiveness and labor cost reductions.
Many customers observe a return on investment with CylanceOPTICS since it works effectively without the need for an internet connection.
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
The Managed Detect and Response Service allows security to be maintained internally without outsourcing, which significantly reduces expenses.
Trend Vision One has improved our ROI by 30 percent.
When it comes to technical support provided by BlackBerry, my experience has been somewhat slow; if a problem arises, we often have to wait for a reply.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
Support responds quickly, and together we’ve been able to solve all challenges in our day-to-day operations.
I’d give scalability a 10 because nearly everything is integrated.
Our growth over the past three years has never caused performance or expansion issues.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
Regarding stability, I have no complaints as CylanceOPTICS has proven to be totally stable, and as of now, we have not encountered any instability.
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
Sometimes the CPU utilization is so high that the computer crashes or lags behind.
The stability is very high.
Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process.
Trend Vision One does not initially disclose to customers that they need to purchase additional licenses and pay more for integrations.
Consolidating case details into a single, more intuitive view would streamline investigations and save time.
Trend Micro's DLP is busy and does not use OCR.
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
I have seen others that are double or triple the price.
Customers who cannot afford CrowdStrike's pricing can easily opt for Trend Vision One.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
| Product | Market Share (%) |
|---|---|
| Trend Vision One | 2.1% |
| CylanceOPTICS | 0.5% |
| Other | 97.4% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 52 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Trend Vision One offers centralized visibility and comprehensive security management, integrating endpoint, email, and network capabilities. It emphasizes threat detection, real-time monitoring, and quick attack tracing, providing robust security enhancements for users.
Trend Vision One supports seamless integration with third-party products and improves efficiency by reducing response time. It offers features like Active Directory integration, automation playbooks, AI support, and risk management, providing intuitive dashboards and scalability. This platform is crucial for proactive threat management and facilitates hybrid model deployments, incorporating both cloud and on-premise environments.
What are the key features of Trend Vision One?Trend Vision One is implemented across industries for endpoint detection and response, ransomware protection, and security enhancement through telemetry and data analytics. It supports hybrid deployments, providing extended detection capabilities crucial for safeguarding user data and managing vulnerabilities within a consolidated security framework.
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