Cyderes vs Secureworks Taegis Managed XDR / MDR comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Cyderes
Ranking in Managed Detection and Response (MDR)
35th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Information Security and Risk Consulting Services (3rd), Managed Service Providers (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (31st)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
7.8
Number of Reviews
13
Ranking in other categories
Managed Security Services (1st)
 

Mindshare comparison

As of July 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.8%, up from 0.6% compared to the previous year. The mindshare of Cyderes is 0.5%, down from 0.5% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 5.1%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
Unique Categories:
No other categories found
Information Security and Risk Consulting Services
16.7%
Managed Security Services
7.7%
 

Featured Reviews

BC
May 12, 2023
It saves us a lot of time because we're not dealing with false alarms
The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives. Binary Defense is somewhat customizable. We can do some whitelisting and tell them to ignore some alerts that are always false positives. They're flexible and can adjust their processes. Their MDR tool runs across all our endpoints. Within that Open XDR strategy, we can ingest those alerts in various ways, but we tend to do things the old-fashioned way. However, we could bring that data into a SIEM if we wanted to. We haven't taken advantage of that feature, but we will soon. It would limit our ability to move forward with them if they didn't have that option.
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SL
Jun 21, 2023
Offers proactive threat hunting and actively examines our environment
With SecureWorks, we have an incident retainer. So if there's an event, they bring in people to handle a formal incident, and we have a certain amount of hours we can use. Sometimes, it feels like they're milking the retainer a little bit. They tend to involve people who don't necessarily need to be part of the incident or call it for false positives now and then. It hasn't cost us anything, so it's just a minor issue. We've never exceeded our retainer amount. But, it seems a little bit inefficient sometimes. Secureworks's support integration is really nice. Secureworks's integrations are quite good. So, in future releases, reporting could be a little bit better in terms of what has happened, but we're able to get what we need out of it. It's just that it's not as far along as it could be.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
Information not available
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The Red Cloak agent is free."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"It is expensive but there is no better product than this."
"The pricing of Dell Secureworks is very reasonable."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
24%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
6%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
Binary Defense is reasonably priced, considering that it saves us from hiring personnel and deters threats that could...
What needs improvement with Binary Defense MDR?
The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...
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What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, ...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versio...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Herjevac Group Security Services
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Learn More

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Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
MetTel
RICOH, Owens and Minor
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