Cybereason Endpoint Detection & Response and Huntress Managed EDR are key competitors in the realm of threat detection and response solutions. Cybereason appears to have an upper hand in offering detailed analytics and early threat detection through AI-driven research, while Huntress excels with user-friendly features and robust 24/7 SOC support.
Features: Cybereason offers real-time visibility into malicious operations, uses AI for deep threat analysis, and provides a NoSQL database for reducing false positives. Huntress is distinguished by its threat-hunting expertise, automated alert management, and insightful alert system.
Room for Improvement: Cybereason could benefit from enhancing its technical support, reducing high CPU usage, and improving mailbox security features. Huntress has room to improve its client reporting, integration with other security tools, and easier API access.
Ease of Deployment and Customer Service: Cybereason supports deployment in cloud, on-premises, and hybrid environments but faces challenges with resource consumption. Huntress is noted for its simplicity and superior technical support, leading to high customer satisfaction.
Pricing and ROI: Cybereason is known for higher-than-average pricing but delivers strong ROI through enhanced visibility. In contrast, Huntress offers competitive cost per endpoint, providing significant value to smaller businesses and justifying price with continuous feature enhancements.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What I find most valuable is the clarity of the platform.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Product | Market Share (%) |
---|---|
Huntress Managed EDR | 3.0% |
Cybereason Endpoint Detection & Response | 1.1% |
Other | 95.9% |
Company Size | Count |
---|---|
Small Business | 5 |
Midsize Enterprise | 4 |
Large Enterprise | 13 |
Company Size | Count |
---|---|
Small Business | 34 |
Midsize Enterprise | 1 |
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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