Cybereason Endpoint Detection & Response and Huntress Managed EDR compete in the threat detection and response category. Cybereason edges ahead with its comprehensive operational insights in complex scenarios, while Huntress excels with its managed detection and ease of use.
Features: Cybereason provides powerful threat detection capabilities through features like Capture DB for deep threat analysis and anomaly detection to reduce false positives. Advanced automation and visualization of malicious operations give real-time insights. Huntress focuses on proactive threat-hunting services with human-curated alerts, which enhance actionability and reduce noise. Its managed detection service offers a user-friendly experience, maximizing efficiency for businesses.
Room for Improvement: Cybereason needs enhancements in reporting and dashboard functionality, particularly for smaller organizations. Users have also suggested improvements in automation and technical support. Huntress could benefit from expanded reporting capabilities and better integration with third-party solutions. Enhancing standalone features and minimizing false positives are also areas for Huntress's future development.
Ease of Deployment and Customer Service: Cybereason supports multiple deployment models, including public, private, hybrid, and on-premises clouds, with technical support responses varying from average to responsive. Huntress's deployment is also versatile, mainly in public and hybrid cloud environments, and its technical support is praised for expertise and responsiveness. Huntress stands out for its ease of use post-deployment, making it favorable for organizations with limited IT support.
Pricing and ROI: Cybereason offers endpoint-based competitive pricing, which may be higher due to its extensive features, but it provides high ROI through improved visibility and automated responses. Huntress is recognized for being cost-effective for small and medium businesses, with competitive endpoint-based pricing that offers significant value for money. Both solutions deliver substantial ROI with Cybereason appealing to those needing in-depth forensic capabilities, and Huntress favored for its rapid deployment and outstanding support.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What I find most valuable is the clarity of the platform.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
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