

Cybereason and Huntress compete in the Endpoint Detection & Response category. Cybereason appears to have the upper hand with its comprehensive feature set and advanced threat detection capabilities.
Features: Cybereason offers comprehensive operation-centric security, advanced threat hunting capabilities, and immediate visibility into attacks. It provides detailed insights across the MITRE ATT&CK framework and integrates well with existing security architectures. Huntress provides managed EDR with 24/7 SOC services, proactive threat management, and strong threat-hunting capabilities with a simple user interface and seamless integration with common tools like Microsoft Defender.
Room for Improvement: Cybereason users seek enhancements in reporting, technical support, and resource management, particularly concerning high CPU usage and deployment complexities for smaller teams. Huntress could improve integration capabilities and enhance the user interface, especially concerning third-party antivirus solutions. Both systems could benefit from improved technical support services to better address user concerns.
Ease of Deployment and Customer Service: Both Cybereason and Huntress offer flexible deployment options across hybrid, public, and on-premises environments. Cybereason users report challenges during initial setup, while Huntress is praised for its straightforward deployment process. Customer service feedback varies; Huntress is commended for its 24/7 SOC support, whereas Cybereason's users highlight room for improvement in technical support responsiveness and resolution times.
Pricing and ROI: Cybereason and Huntress offer competitive pricing models. Cybereason is noted for its extensive features without hidden costs, although it is perceived as expensive by some users. Huntress offers a cost-effective solution suitable for MSPs and SMEs, with a straightforward pricing plan. Both platforms offer good ROI, with Cybereason being appreciated for its comprehensive security features and Huntress noted for its affordability and effectiveness.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Nine is great actually since we have people available when we ask, and they know what they are talking about.
if you're a partner with them, they provide fairly good support through a concept called invest support.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What I find most valuable is the clarity of the platform.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Market Share (%) |
|---|---|
| Huntress Managed EDR | 3.2% |
| Cybereason Endpoint Detection & Response | 1.1% |
| Other | 95.7% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 53 |
| Midsize Enterprise | 3 |
Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.