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CyberArk IGA Powered by Zilla vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk IGA Powered by Zilla
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
15th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Identity Management (IM) (15th)
Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of October 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of CyberArk IGA Powered by Zilla is 1.6%, up from 0.5% compared to the previous year. The mindshare of Ping Identity Platform is 5.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform5.3%
CyberArk IGA Powered by Zilla1.6%
Other93.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Hubert Hopkins - PeerSpot reviewer
Reasonably priced, responsive support, and easy to implement access reviews
There is still no automated way to de-provision access due to a review completion, but they are getting there in terms of making it unified. Right now it is just a one-way integration, importing user lists. I believe they working on it. I can pull a user list in, but when I do a review, the results get sent to a ticket which requires a person to execute. As a result of the review, there is no automation for the removal of access. They are going there, and the next step is to continue to streamline the process operationally and resource-wise. The review process is great. The scope for improvement is more at the results end. It would be great if it could systematically communicate with that end system and remove the requested access automatically.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
"It is a very stable solution."
"The solution is stable. We haven't experienced any bugs or glitches."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"It is a scalable solution."
"This is a user-friendly solution."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
 

Cons

"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"The solution should allow for better integration with other platforms and the UBT."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"The product is not customizable."
"There is room for improvement in the solution, particularly in security."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
 

Pricing and Cost Advice

"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping offers flexible pricing that's not standardized."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The product is costly."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
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Top Industries

By visitors reading reviews
Security Firm
23%
Financial Services Firm
14%
Retailer
7%
Insurance Company
5%
Financial Services Firm
24%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

What is your experience regarding pricing and costs for Zilla Security?
It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factor...
What needs improvement with Zilla Security?
There is still no automated way to de-provision access due to a review completion, but they are getting there in terms of making it unified. Right now it is just a one-way integration, importing us...
What is your primary use case for Zilla Security?
We use the tool for access reviews. It is mainly for our regulatory SOX compliance. That was the main use case, and why we purchased Zilla back at the end of 2021.
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Zilla Security
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about CyberArk IGA Powered by Zilla vs. Ping Identity Platform and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.