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CyberArk Identity vs ManageEngine ADAudit Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Users report rapid financial returns and effective security with CyberArk Identity, though some lack familiarity to comment on outcomes.
Sentiment score
8.3
ManageEngine ADAudit Plus offers cost-effective compliance, boosts security, reduces external audits, and delivers 80% ROI through operational efficiency.
By the second month, we started seeing the benefits and achieved a return on investment.
Feedback from clients indicates their keen interest in the product, as it allows for easy budget approval without needing an advisory board meeting.
 

Customer Service

Sentiment score
6.3
CyberArk Identity's support is praised for responsiveness, though some users report delays and desire more expert assistance.
Sentiment score
7.0
ManageEngine ADAudit Plus customer support is praised for responsiveness, effectiveness, and technical expertise in addressing complex queries and deployments.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
Customer service is effective, even for new users who need guidance on complex issues.
 

Scalability Issues

Sentiment score
7.6
CyberArk Identity is praised for scalability and adaptability, but faces challenges in performance, stability, and support at large scales.
Sentiment score
8.2
ManageEngine ADAudit Plus is highly scalable, efficiently supporting diverse enterprise needs with high user satisfaction across varied environments.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
This product is highly scalable and supports easy migration.
I rate the scalability as eight out of ten.
 

Stability Issues

Sentiment score
7.9
CyberArk Identity is highly stable and reliable, though minor glitches and enhanced regional coverage could further improve performance.
Sentiment score
8.3
ManageEngine ADAudit Plus is praised for stability, frequent updates, and excels in identity access management with high user satisfaction.
When you have it in the cloud, you have CyberArk every time you need it.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
When compared to similar products like Accenture Plus or Reminder Plus, this solution excels in identity access management.
 

Room For Improvement

CyberArk Identity issues include complex setup, weak authentication, poor integration, difficult scalability, and inadequate technical support and customer service.
ADAudit Plus needs UI enhancements, better documentation, customizable reporting, easier integration, and simplified configuration for broader use.
Integration or deployment is extremely difficult for CyberArk Identity.
Something they could improve is the management of multifactor authentication.
To enhance the product, they can consider improving the user interface of the software.
Activity monitoring is cost-effective, workstation monitoring can be challenging without additional training.
I would like to generate reports on users who have not logged into the Active Directory for a specific period, but this feature is not available.
 

Setup Cost

CyberArk Identity pricing varies among users but is valued for strong security features by medium and large enterprises.
ManageEngine ADAudit Plus is seen as affordable and flexible, offering good value compared to larger vendors.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
It is cost-effective.
I consider the pricing for ADAudit Plus a bit high compared to other software solutions, so I would rate it around two or three on the pricing scale.
 

Valuable Features

CyberArk Identity offers robust security features and integrations at a low cost, enhancing identity management and operational efficiency.
ManageEngine ADAudit Plus excels in user-friendly monitoring, detailed reports, and robust network security management with behavior analytics.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
It is the most powerful access management system.
Engineers can receive reports and log details within one to five seconds, which is essential for monitoring user activity swiftly and effectively.
The audit functionality and the ability to share user-based reports with management are significant advantages.
 

Categories and Ranking

CyberArk Identity
Ranking in Active Directory Management
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
ManageEngine ADAudit Plus
Ranking in Active Directory Management
4th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Active Directory Management category, the mindshare of CyberArk Identity is 2.1%, up from 0.4% compared to the previous year. The mindshare of ManageEngine ADAudit Plus is 10.9%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Md Abdul Hakim - PeerSpot reviewer
Advanced monitoring enhances user tracking that's cost-effective
I have been involved with this product for the last three years, participating in service and support within our company. We are currently supporting over 30 companies. This month, we deployed the solution for three companies, including two RMGs and one private bank in Bangladesh. The popularity of this product is due to its active directory monitoring abilities. Engineers can receive reports and log details within one to five seconds, which is essential for monitoring user activity swiftly and effectively. This product is very well-liked in Bangladesh due to user tracking, failed logins, and Jar reports for any Barna activity or execution. This solution's popularity extends through comprehensive auditing capabilities.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Computer Software Company
13%
Government
10%
Manufacturing Company
10%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
What do you like most about ManageEngine ADAudit Plus?
The most valuable feature of ManageEngine ADAudit Plus is its reports.
What is your experience regarding pricing and costs for ManageEngine ADAudit Plus?
I consider the pricing for ADAudit Plus a bit high compared to other software solutions, so I would rate it around two or three on the pricing scale.
What needs improvement with ManageEngine ADAudit Plus?
The interface could be improved, and the log collecting feature should have additional functionalities. For example, I would like to generate reports on users who have not logged into the Active Di...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Warsaw City Hall, Acument Global Technologies, Inc., Cosma International, Bank of South Pacific, Life Management Center, Central Bank, UncleBob's Self Storage, Leeds Building Society, California Transplant Donor Network, First Response, Blessing Hospital, Northern Land Council, RMK Marine
Find out what your peers are saying about CyberArk Identity vs. ManageEngine ADAudit Plus and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.