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CrowdStrike Falcon Sandbox vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Trend Micro ScanMail
Ranking in Anti-Malware Tools
18th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.3%, up from 0.9% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Abhimanyu Raj - PeerSpot reviewer
Alerts and notifications have enhanced malware detection capabilities
These features are probably the most essential for me. I find the notifications and alerts received from CrowdStrike server to be invaluable. They analyze Falcon and provide output regarding any kind of infected malware devices or files. We have seen returns on our investment in more than thousands of instances, which is the most important part for us.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features include malware detection, threat rating related to files, studying the metadata of the files, and providing threat feeds to the endpoint."
"CrowdStrike is an excellent tool for managing all endpoint-related security tasks."
"The tool helps to obtain information about potential company breaches. The malware analysis capability is very effective. We check files from various sources, such as emails, USBs, and cloud drives."
"It provides a safe way to analyze and review documents that may have sensitive information without uploading them to a public platform. Additionally, provides an easy way to spin up a VM without requiring additional resources and patching of personal or team-managed virtualization."
"CrowdStrike is an excellent tool for managing all endpoint-related security tasks."
"I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements."
"I find the notifications and alerts received from CrowdStrike server to be invaluable."
"We have seen returns on our investment in more than thousands of instances, which is the most important part for us."
"The analysis part is good."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Its integration with mail platforms is valuable."
"What I like the most about Trend Micro ScanMail is its easiness."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
 

Cons

"The product needs integration with SOAR products to add more integration points, which is important for various clients."
"One of the valuable features of the solution is to impressively detect threats without any impact on the end point performance. The solution ensures that the end users have a seamless experience."
"The detailed report is very valuable, but not always accurate. This is a great resource to share amongst team members and stakeholders after analysis."
"While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate."
"While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate."
"The CrowdStrike support is not good; the support team does not come remotely, and we repeatedly ask them to collect logs and analyze them before providing a solution via email."
"As of now, there is nothing specific in need of improvement."
"The technical support is medium - they could improve, as communication is sometimes slow or late. There are missing detections that other tools catch. For improvements, we need easier ways to view full incident information and better presentation of data. Adding risk indicators for incidents would help decide on immediate actions. The platform should provide more information about incident risks to help less knowledgeable staff make decisions."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
 

Pricing and Cost Advice

"Price-wise, the tool is a bit above mid-range, maybe 7 out of 10, where 10 is the most expensive."
"CrowdStrike Falcon Sandbox is not cheap; however, whether it should be more affordable is a decision best left to the company."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Comms Service Provider
11%
Government
9%
Financial Services Firm
15%
Manufacturing Company
10%
Government
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What needs improvement with CrowdStrike Falcon Sandbox?
We face problems during installation for mass deployment; we need any third-party mass deployment tool to achieve full deployment.When we push the agent from CrowdStrike Falcon Sandbox for mass dep...
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

No data available
ScanMail
 

Overview

 

Sample Customers

Information Not Available
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. Trend Micro ScanMail and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.