CrowdStrike Falcon Sandbox vs Trend Micro ScanMail comparison

CrowdStrike and Trend Micro are both solutions in the Anti-Malware Tools category. CrowdStrike is ranked #11 with an average rating of 8.2, while Trend Micro is ranked #18 with an average rating of 9.0. CrowdStrike holds a 1.5% mindshare in Anti-Malware Tools, compared to Trend Micro’s 0.7% mindshare. Additionally, 100% of CrowdStrike users are willing to recommend the solution, compared to 75% of Trend Micro users who would recommend it.

CrowdStrike Falcon Sandbox

Read 9 CrowdStrike Falcon Sandbox reviews

1,150 Views
1,116 Comparison Views

100% willing to recommend

Trend Micro ScanMail

Read 8 Trend Micro ScanMail reviews

1,926 Views
1,175 Comparison Views

75% willing to recommend

CrowdStrike Falcon Sandbox

Trend Micro ScanMail

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Trend Micro ScanMail and CrowdStrike Falcon Sandbox compete in cybersecurity, focusing on email and malware security, respectively. CrowdStrike Falcon Sandbox is considered superior for its advanced features and robust malware analysis, making it worth the investment for tech buyers.

Features: Trend Micro ScanMail offers real-time email threat scanning, anti-phishing capabilities, and seamless integration with popular mail servers to combat spam and malware. CrowdStrike Falcon Sandbox provides advanced threat intelligence, deep malware analysis, and detailed insights into potential threats, including threat rating related to files and a comprehensive study of metadata.

Room for Improvement: Trend Micro ScanMail could benefit from enhanced malware detection capabilities and more comprehensive threat reports. It's also suggested that improved integration with a wider range of platforms would be advantageous. CrowdStrike Falcon Sandbox may improve by refining the accuracy of its detailed reports, enhancing its user interface for better interactivity, and offering more precise network connection recordings.

Ease of Deployment and Customer Service: Trend Micro ScanMail provides straightforward deployment and efficient customer service, ensuring smooth integration with email systems. CrowdStrike Falcon Sandbox's cloud-based model simplifies the implementation process, but additional guidance might be needed for optimal configuration. Both products offer commendable customer support, with Trend Micro noted for quicker assistance.

Pricing and ROI: Trend Micro ScanMail offers competitive pricing and a lower setup cost, providing a quick return on investment through efficient email threat prevention. CrowdStrike Falcon Sandbox requires a higher initial investment. However, its comprehensive threat analysis capabilities promise substantial long-term returns by preventing advanced threats and minimizing security breaches.

To learn more, read our detailed CrowdStrike Falcon Sandbox vs. Trend Micro ScanMail Report (Updated: December 2025).

Buyer's Guide

CrowdStrike Falcon Sandbox vs. Trend Micro ScanMail

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon Sandbox

Ranking in Anti-Malware Tools

11th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ScanMail

Ranking in Anti-Malware Tools

18th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.5%, up from 1.2% compared to the previous year. The mindshare of Trend Micro ScanMail is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Anti-Malware Tools Market Share Distribution
Product	Market Share (%)
CrowdStrike Falcon Sandbox	1.5%
Trend Micro ScanMail	0.7%
Other	97.8%

Anti-Malware Tools

Featured Reviews

PankajKumar24

IT Manager at Gigabit Technologies Pvt Ltd

Praises the user-friendly interface but experiences frequent deployment challenges

The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.Behavioral monitoring detects when a user works on the same Excel and PDF files; if the solution finds unbehavioral detections in those files or temp files, it gets blocked.This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.There are no slowness issues from CrowdStrike Falcon Sandbox. This is a SaaS solution.

Read full review

Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features include malware detection, threat rating related to files, studying the metadata of the files, and providing threat feeds to the endpoint."

"I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements."

"The cloud deployment of CrowdStrike Falcon Sandbox benefits my organization because we can access it from anywhere and at any time we can get the information."

"CrowdStrike is an excellent tool for managing all endpoint-related security tasks."

"I find the notifications and alerts received from CrowdStrike server to be invaluable."

"Since I'm working with CrowdStrike Falcon Sandbox, I would say that the solution enhances a company's threat intelligence, as it's a very powerful solution."

"The tool helps to obtain information about potential company breaches. The malware analysis capability is very effective. We check files from various sources, such as emails, USBs, and cloud drives."

"CrowdStrike is an excellent tool for managing all endpoint-related security tasks."

More CrowdStrike Falcon Sandbox pros

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."

"What I like the most about Trend Micro ScanMail is its easiness."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"Its integration with mail platforms is valuable."

"The pricing of Trend Micro ScanMail is average, which is fine."

"I like that Trend Micro ScanMail is very effective and quite strong."

More Trend Micro ScanMail pros

Cons

"The product needs integration with SOAR products to add more integration points, which is important for various clients."

"While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate."

"The detailed report is very valuable, but not always accurate. This is a great resource to share amongst team members and stakeholders after analysis."

"As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases."

"While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate."

"One of the valuable features of the solution is to impressively detect threats without any impact on the end point performance. The solution ensures that the end users have a seamless experience."

"As of now, there is nothing specific in need of improvement."

"The CrowdStrike support is not good; the support team does not come remotely, and we repeatedly ask them to collect logs and analyze them before providing a solution via email."

More CrowdStrike Falcon Sandbox cons

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Even Trend Micro ScanMail support staff are not familiar with this product."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."

More Trend Micro ScanMail cons

Pricing and Cost Advice

"CrowdStrike Falcon Sandbox is not cheap; however, whether it should be more affordable is a decision best left to the company."

"Price-wise, the tool is a bit above mid-range, maybe 7 out of 10, where 10 is the most expensive."

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

"It is an expensive solution. I rate the pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Comms Service Provider

14%

Manufacturing Company

13%

Educational Organization

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?

I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?

I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.

See all answers

What needs improvement with CrowdStrike Falcon Sandbox?

As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases.

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.

See all answers

What needs improvement with Trend Micro ScanMail?

The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...

See all answers

What advice do you have for others considering Trend Micro ScanMail?

I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...

See all answers

Comparisons

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Compared 17% of the time

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Compared 12% of the time

Hatching Triage vs CrowdStrike Falcon Sandbox

Compared 11% of the time

VirusTotal vs CrowdStrike Falcon Sandbox

Compared 10% of the time

Microsoft Defender for Endpoint vs CrowdStrike Falcon Sandbox

Compared 8% of the time

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Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 24% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 14% of the time

Trend Micro Email Security vs Trend Micro ScanMail

Compared 14% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Trend Micro ScanMail

Compared 11% of the time

Trend Micro Deep Discovery Email Inspector vs Trend Micro ScanMail

Compared 11% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

Anti-Malware Tools

January 2026

Download CrowdStrike Falcon Sandbox product report

Buyer's Guide

Trend Micro ScanMail

January 2026

Download Trend Micro ScanMail product report

Also Known As

No data available

ScanMail

Overview

CrowdStrike Falcon Sandbox detects threats without impacting endpoint performance, providing users with a seamless experience. It delivers detailed reports for collaboration and offers malware analysis capabilities, identifying potential breaches and suspicious files.

CrowdStrike Falcon Sandbox is designed for threat detection, offering a comprehensive approach to identifying hidden malicious programs and analyzing harmful URLs. Its integration allows for seamless evaluation of files and sandboxing of email links and attachments, supporting threat detection and response. Users value its capabilities in network connection recording, metadata analysis, and threat ratings, although some express a need for MacOS and Windows 11 support and improved SOAR integration.

What are the key features of CrowdStrike Falcon Sandbox?

Executive Detonation: Provides a simulated environment for realistic threat analysis.
Human-like Interaction: Emulates user actions for accurate threat identification.
Comprehensive Recording: Tracks network connections, processes, hashes, and fingerprints.
Threat Feeds: Supplies vital information for detecting emerging threats.

What benefits should users expect?

Malware Detection: Effectively identifies and quarantines malware.
Detailed Reports: Facilitates sharing among teams and stakeholders.
Threat Analysis: Assists in evaluating potential breach data.
Efficient Threat Handling: Offers timely identification of suspicious activities.

CrowdStrike Falcon Sandbox is implemented by organizations to strengthen security across email systems and endpoint devices. It is particularly valuable in industries needing thorough threat investigations and rapid responses to potentially harmful content, empowering users with essential threat intelligence.

CrowdStrike

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Information Not Available

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Buyer's Guide

CrowdStrike Falcon Sandbox vs. Trend Micro ScanMail

December 2025

Free Report: CrowdStrike Falcon Sandbox vs. Trend Micro ScanMail

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