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CrowdStrike Falcon Sandbox vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
Users have mixed feelings about CrowdStrike Falcon Sandbox ROI, but it effectively reduces incident response and detection downtime.
Sentiment score
7.0
ESET PROTECT Enterprise offers strong returns with effective security, easy installation, and up to 30% cost savings over CrowdStrike.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
IT Manager at R K Khanna and Associates
The return on investment is excellent due to its functionality and ease of installation.
Director, Information Technology at Premier Realty Group
 

Customer Service

Sentiment score
5.7
CrowdStrike Falcon Sandbox support is praised for fast, responsive service, resolving issues quickly, despite some remote support difficulties.
Sentiment score
7.9
Customers praise ESET PROTECT Enterprise's support team for being knowledgeable, responsive, and helpful, often rating them 9 or 10.
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
The tech support from ESET is amazing, and I would rate it as ten out of ten.
Owner at Octo-Xpressions
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
IT Manager at R K Khanna and Associates
They are very responsive and help in solving issues quickly.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
 

Scalability Issues

Sentiment score
6.7
CrowdStrike Falcon Sandbox is scalable and adaptable, praised for supporting diverse business sizes with effective, flexible performance.
Sentiment score
7.5
ESET PROTECT Enterprise is highly scalable, efficiently expanding to thousands of devices, with performance varying across workstations and servers.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
It can efficiently scale up to thousands of devices in an organization without issues.
Owner at Octo-Xpressions
I have used many products before, and this solution is definitely scalable.
IT Manager at R K Khanna and Associates
It is better suited for workstations rather than server environments.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
7.6
CrowdStrike Falcon Sandbox is widely regarded as stable, with most users rating its performance confidence as eight out of ten.
Sentiment score
7.4
ESET PROTECT Enterprise operates reliably with minimal maintenance, despite occasional update interruptions and manageable false positives.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
IT Manager at R K Khanna and Associates
The solution is stable, and I have not encountered any glitches.
Owner at Octo-Xpressions
The solution is very, very stable.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

CrowdStrike Falcon Sandbox needs interface improvements, enhanced detection and integration, faster processing, and better incident presentation.
ESET PROTECT Enterprise needs better deployment, performance, automation, UI clarity, and efficient management, especially for mobile and Mac.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
IT Manager at R K Khanna and Associates
It takes a lot of processing power when the machine is initially booted.
Owner at Octo-Xpressions
 

Setup Cost

CrowdStrike Falcon Sandbox pricing is usage-based, perceived as above mid-range, with varying opinions on its affordability.
ESET PROTECT Enterprise's pricing is seen as cost-effective, offering good value despite being higher than some competitors.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
Comparing it to other solutions in the market, it was slightly higher.
IT Manager at R K Khanna and Associates
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Director, Information Technology at Premier Realty Group
 

Valuable Features

CrowdStrike Falcon Sandbox provides efficient threat detection, robust analysis, and seamless integration, ensuring comprehensive security and minimal impact on performance.
ESET PROTECT Enterprise offers robust security with efficient management, minimal resources, and strong threat detection for online transactions.
One of the key features is its policy-based notifications, which alert us to unauthorized actions.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
I find the notifications and alerts received from CrowdStrike server to be invaluable.
Senior Consultant at Ernst & Young
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Director, Information Technology at Premier Realty Group
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
Owner at Octo-Xpressions
It is not resource-intensive and is easy to configure and use.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
12th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
ESET PROTECT Enterprise
Ranking in Anti-Malware Tools
10th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Extended Detection and Response (XDR) (17th)
 

Mindshare comparison

As of August 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.5%, up from 1.3% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Mindshare Distribution
ProductMindshare (%)
ESET PROTECT Enterprise1.8%
CrowdStrike Falcon Sandbox1.5%
Other96.7%
Anti-Malware Tools
 

Featured Reviews

ZakariaFawzy - PeerSpot reviewer
Presales Consultant at Cyber Knight Technologies FZ LLC
Unified threat analysis has strengthened detection accuracy and accelerated incident response
The multi-platform analysis in the product is very effective, as it helps to identify threats through powerful scanning and detection, and in response as well. Comparing to other products, this product performs very well in terms of stability and detection, which is important because other products may encounter problems in operations. This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening. This is the real strength of CrowdStrike Falcon Sandbox. It's really powerful in detection; it detects any minor change, any minor injection in the data or whatsoever. The visibility is really good. CrowdStrike Falcon Sandbox has one unified platform to manage everything, which is really nice. It has one agent and one console. One agent to install in the machine, and this one agent will give capabilities. I can have visibility into one console, and through this one console, I can do multiple things and manage multiple solutions within CrowdStrike Falcon Sandbox. I know that the memory forensic feature in CrowdStrike Falcon Sandbox is well-regarded, as CrowdStrike Falcon Sandbox is really famous for this. It's one of the most well-known companies in forensics, and many customers are getting CrowdStrike Falcon Sandbox involved when they are in threat or when they face a threat. They do their forensics in a really good way, and they are reaching a very powerful result. I have experienced this with multiple customers who asked CrowdStrike Falcon Sandbox to interfere and do the forensics, knowing exactly what amount of harm or what amount of breach has been done into their network. CrowdStrike Falcon Sandbox can manage this and give them full visibility about what has been done, what has been remediated, and what has been lost. The API integrations they offer are extensive and improve threat analysis and collaboration in general, as they have a wide range of integrations with multiple products and multiple vendors, multiple solutions. Throughout the one year and a half, I didn't face any scenario with integrations except for the file monitoring for the AIX. This is the only case I have faced with them, as they don't support IBM AIX file monitoring. But aside from this, their integration spectrum is really wide, really big, and strong, allowing them to integrate with multiple products.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
13%
Manufacturing Company
12%
Comms Service Provider
10%
Comms Service Provider
13%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases.
What is your primary use case for CrowdStrike Falcon Sandbox?
The major use case for CrowdStrike Falcon Sandbox is that we are using it with customers who need to check and validate the data the users are uploading to them, to check all the files and all the ...
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and apply security policies effectively to protect their Windows environments. On a ...
 

Also Known As

No data available
ESET Protect, ESET File Security
 

Overview

Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. ESET PROTECT Enterprise and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.