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CrowdStrike Falcon Sandbox vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
CrowdStrike Falcon Sandbox enhances incident response efficiency, saving time and costs, with users generally satisfied with its benefits.
Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
6.0
CrowdStrike Falcon Sandbox customer service is fast and responsive, with high ratings despite some concerns about remote assistance.
Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
They respond within two hours after I raise a support ticket.
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.4
CrowdStrike Falcon Sandbox excels in scalability but its pricing may limit access for smaller businesses despite high ratings.
Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
In terms of scalability, I can rate it eight or nine out of ten.
Their support is phenomenal, offering quick assistance.
 

Stability Issues

Sentiment score
7.8
Users report consistent reliability of CrowdStrike Falcon Sandbox, rating its stability at eight out of ten, meeting expectations.
Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
 

Room For Improvement

Users seek better OS support, intuitive interfaces, and integration for improved Falcon Sandbox experience and operational efficiency.
ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
 

Setup Cost

CrowdStrike Falcon Sandbox is mid-range priced, with value dependent on endpoints, features, and usage, despite mixed affordability views.
ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
I think it can be expensive, but it depends on the products.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

CrowdStrike Falcon Sandbox effectively detects threats, enhances response, offers detailed reports, and ensures seamless SaaS performance with AI.
ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
The AI engine helps minimize false positives by learning from historical offenses and user behavior.
I find the notifications and alerts received from CrowdStrike server to be invaluable.
The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
15th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Anti-Malware Tools
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (16th), Advanced Threat Protection (ATP) (15th)
 

Mindshare comparison

As of August 2025, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.3%, up from 0.9% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.0%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Abhimanyu Raj - PeerSpot reviewer
Alerts and notifications have enhanced malware detection capabilities
These features are probably the most essential for me. I find the notifications and alerts received from CrowdStrike server to be invaluable. They analyze Falcon and provide output regarding any kind of infected malware devices or files. We have seen returns on our investment in more than thousands of instances, which is the most important part for us.
Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
8%
Comms Service Provider
14%
Computer Software Company
14%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
One area that could be improved about CrowdStrike Falcon Sandbox is its console; it should be more user-friendly. There is room for improvement in terms of support. They are slow regarding what cou...
What do you like most about ESET Endpoint Antivirus?
The administration is its most valuable feature as I can see all versions in one place.
What needs improvement with ESET Endpoint Antivirus?
I used Avira previously and ESET lacks certain aspects in comparison to Avira.
 

Also Known As

No data available
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Information Not Available
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. ESET Endpoint Protection Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.