Try our new research platform with insights from 80,000+ expert users

CrowdStrike Falcon Sandbox vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
CrowdStrike Falcon Sandbox improves incident responses, yielding quick ROI and efficiency, likened to high-performance Ferrari-like value.
Sentiment score
6.3
ESET Endpoint Protection offers cost-effective, lightweight security, reducing recovery costs and enhancing protection despite unclear ROI measurement.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
6.5
CrowdStrike Falcon Sandbox's customer service is fast and responsive, generally receiving positive feedback despite occasional support delays.
Sentiment score
7.0
ESET's customer service is mostly praised for professionalism and support, with some regional areas needing improvement.
If I would rate support on a scale of 0 to 10, with 10 being the best, I would give them nine points.
Presales Consultant at Cyber Knight Technologies FZ LLC
They respond within two hours after I raise a support ticket.
Security Senior Engineer at a consultancy with 51-200 employees
We repeatedly ask them to collect logs and analyze them before providing a solution via email.
IT Manager at Gigabit Technologies Pvt Ltd
It is very good support, but it is not from ESET; it is from an ESET partner.
Owner at Online IT
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Sandbox is scalable and effective for businesses of all sizes, though pricing may favor larger organizations.
Sentiment score
7.2
ESET Endpoint Protection is praised for scalability, though performance may vary in large setups and depends on hardware.
I would rate the scalability of the solution as very scalable, as it can support medium businesses, small businesses, and large enterprise businesses as well.
Presales Consultant at Cyber Knight Technologies FZ LLC
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
 

Stability Issues

Sentiment score
7.7
CrowdStrike Falcon Sandbox is stable and reliable, rated around 8/10, with no significant user-reported client interaction issues.
Sentiment score
8.2
ESET Endpoint Protection Platform is stable and reliable, with high ratings, despite minor upgrade issues and occasional portal non-responsiveness.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
 

Room For Improvement

CrowdStrike Falcon Sandbox needs UI enhancements, faster support, better integration, improved detection, and aesthetic reporting improvements for users.
ESET Endpoint Protection needs improvements in deployment, performance, support, automation, integration, pricing, and advanced threat and ransomware protection.
While CrowdStrike is a powerful tool, the user interface is cluttered with many features, making it challenging to navigate.
Security Senior Engineer at a consultancy with 51-200 employees
When we push the agent from CrowdStrike Falcon Sandbox for mass deployment, the agent is not properly installed on the user end, leading to communication issues and agent corruption.
IT Manager at Gigabit Technologies Pvt Ltd
Additional integrations will be beneficial to cover the whole use cases.
Presales Consultant at Cyber Knight Technologies FZ LLC
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
IT Manager at R K Khanna and Associates
 

Setup Cost

CrowdStrike Falcon Sandbox is considered above mid-range in cost, with varying opinions on its value for enterprise users.
ESET Endpoint Protection is cost-effective for SMBs, though setup costs can be high; enterprise users pay $20-$30 annually per user.
Pricing is based on the number of endpoints and the features I need, operating on a usage-based cost structure.
Security Senior Engineer at a consultancy with 51-200 employees
I think it can be expensive, but it depends on the products.
IT- Manager at Orient Craft Ltd.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
 

Valuable Features

CrowdStrike Falcon Sandbox offers efficient threat detection, multi-platform analysis, and real-time alerts, enhancing cybersecurity management and network visibility.
ESET Endpoint Protection ensures efficient, lightweight security with advanced tech, seamless integration, low performance impact, and reasonable pricing.
The AI engine helps minimize false positives by learning from historical offenses and user behavior.
Security Senior Engineer at a consultancy with 51-200 employees
This product is powerful in detection, which is the most important part because any customer wants a solution that detects what's happening.
Presales Consultant at Cyber Knight Technologies FZ LLC
The cloud deployment of CrowdStrike Falcon Sandbox benefits my organization because we can access it from anywhere and at any time we can get the information.
IT- Manager at Orient Craft Ltd.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The most valuable feature is the cloud administration.
Owner at Online IT
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
 

Categories and Ranking

CrowdStrike Falcon Sandbox
Ranking in Anti-Malware Tools
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Anti-Malware Tools
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Protection Platform (EPP) (16th), Advanced Threat Protection (ATP) (19th)
 

Mindshare comparison

As of January 2026, in the Anti-Malware Tools category, the mindshare of CrowdStrike Falcon Sandbox is 1.5%, up from 1.2% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.3%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.3%
CrowdStrike Falcon Sandbox1.5%
Other96.2%
Anti-Malware Tools
 

Featured Reviews

PK
IT Manager at Gigabit Technologies Pvt Ltd
Praises the user-friendly interface but experiences frequent deployment challenges
The advantages of CrowdStrike Falcon Sandbox are if Falcon does not detect, it automatically sandboxes unknown detections and provides us with signatures to mitigate those detections.Behavioral monitoring detects when a user works on the same Excel and PDF files; if the solution finds unbehavioral detections in those files or temp files, it gets blocked.This is a cloud solution, and because of that, it's not our responsibility for maintenance since the CrowdStrike Falcon team automatically upgrades the solutions.There are no slowness issues from CrowdStrike Falcon Sandbox. This is a SaaS solution.
MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
report
Use our free recommendation engine to learn which Anti-Malware Tools solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
14%
Manufacturing Company
13%
Educational Organization
8%
Comms Service Provider
16%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
 

Questions from the Community

What do you like most about CrowdStrike Falcon Sandbox?
I don't have any suggestions, because the solution is company-maintained and I believe the company is adopting every feature based on their needs and requirements.
What is your experience regarding pricing and costs for CrowdStrike Falcon Sandbox?
I am not sure if there is a financial benefit; maybe, maybe not, as we did not evaluate that aspect. I think it can be expensive, but it depends on the products.
What needs improvement with CrowdStrike Falcon Sandbox?
As for room for improvement, we can mention that maybe some additional integrations will be beneficial to cover the whole use cases.
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in...
What is your primary use case for ESET LiveGuard Advanced?
We are a company that provides IT support to clients, so we use ESET Endpoint Protection Platform every day. Currently, we are not partners because we have great local support from the company that...
 

Also Known As

No data available
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Information Not Available
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about CrowdStrike Falcon Sandbox vs. ESET Endpoint Protection Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.