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Cribl vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cribl
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
54
Ranking in other categories
Log Management (3rd), Security Information and Event Management (SIEM) (7th), Observability Pipeline Software (1st)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
59th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cribl is 1.2%, up from 0.6% compared to the previous year. The mindshare of OpenText Diagnostics is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Cribl1.2%
OpenText Diagnostics0.6%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Aman Verma - PeerSpot reviewer
Senior Software Engineer at a retailer with 1,001-5,000 employees
Has helped reduce daily log volume significantly and streamline data routing across multiple destinations
Regarding complexity, as I mentioned before, Cribl is very simple to use. When I started 2.5 years ago, it was very easy to learn. I learned Cribl within a week, and even though I was a fresher at the time, it was easy to understand and not complex enough that someone would need to spend money on labs. It's not that complex to learn. Regarding cost efficiency, it's very good because nowadays the SIEM tools we use are too expensive on license, and SIEM tools base their license on how many logs get ingested. The unwanted logs, particularly firewall logs, represent a significant portion of unnecessary ingestion. Cribl saves our license by filtering out half of the firewall logs that are unwanted. Our main purpose for using Cribl is to save our license and save money. Currently, everyone is moving toward AI agents. We currently use regex, and AI agents could help us create those regex patterns to drop events or add raw data to events. Currently, we sit down, review the logs, and create regex patterns manually, which can be time-consuming. An AI agent could reduce this time. I read some articles indicating that Cribl Cloud has started using AI and considering MCPs and model context, but I'm not certain how far along they are. If Cribl asked me what they could improve, that would be my suggestion. The support is very good, and I had a few issues with Cribl where I raised support cases and received good responses, which is better than the quick response I didn't get from other SIEM tools and vendor tools I use. Compared to other SIEM tools, Cribl is cheaper than Splunk and DataDogs. However, it's still a bit expensive from my point of view, though I won't call it expensive. Overall, I think 99% of companies use Cribl before their SIEM tools, and compared to SIEM tools, Cribl is cheaper. Companies can use any SIEM tool such as Google, Splunk, or Cisco, and Cribl is cheaper than those SIEM tools. They might have a slight chance to reduce costs further, but I'm not the correct person to evaluate that since I'm more focused on the operational side. Regarding training, it was quite easy to grasp. It took me almost a week to understand the basic functionalities and what Cribl does. Getting more expertise took additional time, but basic functionalities and understanding what Cribl does took around four to five days. One point I want to mention is that Cribl could improve their labs or training materials in their Cribl Cloud or whatever portal they have.
RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We save about 75% percent of our costs by processing network and firewall logs through Cribl."
"We reduce cost by using Cribl to control what data we need to be sent over to the SIEM, and we were able to use their functionality, specifically aggregation and also some of the drop functions within Cribl to cut down this noise, send a full copy of the data to S3 or a different data lake, and then send the reduced log over to the SIEM."
"The solution saves a significant amount of time and resources, and I would estimate the return on investment to be double or triple the investment we made."
"Overall, flexibility and control over observability data are the things I appreciate most about Cribl."
"My favorite feature of Cribl is just how easy it makes working with the data; it's always been a pain point for us with other solutions, just taking our raw data from the source, transforming and manipulating it into what we need on the SIM side."
"Cribl's ability to contain data cost and complexity is very great."
"There are no complaints, but it has been a very good experience using Cribl."
"My favorite option in Cribl is the Stream product."
"HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level, method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
"The information from the diagnostics is detailed."
 

Cons

"There is room for improvement in the documentation and knowledge base, particularly regarding configurations like sources where logs are being ingested"
"Cribl could be improved by some UI tweaks and some usability tweaks, mostly centered around error troubleshooting for large volumes of Edge nodes."
"Perhaps more flexibility in terms of metrics would be helpful."
"In Cribl Search, the language and the flexibility in querying the data can be improved because it is not as good as other solutions."
"Some of the integrations such as SNMP need improvement, and I feel Cribl should improve on SNMP integration and also on the database monitoring space."
"Cribl is a very costly product. People nowadays have started considering alternative solutions."
"I think it is a bit expensive. I heard that this might be expensive."
"From my perspective of the stability and reliability of the solution, there have been times where certain releases have bugs inside of them that we have to work around in order to make the solution work as intended."
"The interface could be more user friendly."
"Price is little expensive for number of license points and HP Diagnostics trainers are not available in market and no proper support from HP for any diagnotics level queries or issues."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved."
"The interface is very old, and not very user-friendly."
 

Pricing and Cost Advice

"The product pricing is reasonable compared to other solutions."
"I would not say it is a cheaply priced tool as it has been doing wonders in the market. The tool has been budget-friendly for organizations."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
11%
Healthcare Company
7%
Computer Software Company
5%
Construction Company
15%
Performing Arts
11%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise5
Large Enterprise34
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cribl?
Regarding current pricing, it was based on an ingress-based model that we used, and it was favorable. It was cheaper than the Splunk license. We didn't have a problem with the purchase.
What needs improvement with Cribl?
Some downsides of Cribl include that it was quite a long sales cycle for us, but that was probably partly my fault as well. There weren't really any negatives on the product itself. Cribl can do be...
What is your primary use case for Cribl?
My use cases for Cribl basically involve being part of a Splunk theme organization where I was brought in to do a soft confirmation program, and I was onboarding more and more logs into Cribl as my...
Ask a question
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Also Known As

No data available
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Information Not Available
BSkyB, Alior Bank
Find out what your peers are saying about Cribl vs. OpenText Diagnostics and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.