"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The most valuable feature is signature-based malware detection."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"They did what they said. This solution could apply to any scenario."
"The behavior-based detection feature is valuable."
"Threat identification and detection are the most valuable features of this solution."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"They have a new GUI which is just fantastic."
"It's a nice product that's stable and scalable."
"Palo Alto is constantly adding new features."
"It integrates well into the environment."
"Great technical support staff."
"The protection from malware is the most important feature. It has some endpoint information about the vehicle of the virus, malware, etc. It is also stable and easy to install, and they also provide good technical support."
"The product so far has been good at protecting us. We haven't faced a breach."
"Their remote management (RMM) is very good."
"It prevents our users from circumventing security. Everything is password protected so they can't get into it. They can't uninstall it. They can't do anything."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"The GUI needs improvement, it's not good."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"There are a large number of false positives."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"It would be good to have a better way to search for a file within the UI."
"A little bit more automation would be nice."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"I would like to see some additional features related to email protection included."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"Needs a better way to scan the hardware to detect whether it's valid."
"The only part I really don't use as much is their firewall. It's a bit superfluous. Most people have their own firewall in place, so they don't really need that part portion of the solution."
"It needs some improvements in the DNS security feature. Currently, it does not have full DNS security. It only has semi-DNS security, which can be improved. It is an important feature for us, and it would be really good if they can improve the DNS security feature. Our group has some plans to change to Cisco AMP, which has features such as DNS, Umbrella. We are trying to learn about Cisco AMP and compare it with Panda."
"It needs improvements in its EDR and its ability to manage all the nodes. I'd like better communication between the console and the nodes, so I don't have to remote into each individual machine that's having an issue with the protection."
"Occasionally, we suffer from little bugs that give us the wrong message."
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Cortex XDR by Palo Alto Networks is ranked 5th in Endpoint Protection for Business (EPP) with 38 reviews while Panda Security Adaptive Defense is ranked 27th in Endpoint Protection for Business (EPP) with 5 reviews. Cortex XDR by Palo Alto Networks is rated 8.2, while Panda Security Adaptive Defense is rated 7.8. The top reviewer of Cortex XDR by Palo Alto Networks writes "Has a centralized console and does predictive analysis of malware". On the other hand, the top reviewer of Panda Security Adaptive Defense writes "Managing multiple machines is a pain, but support is top notch". Cortex XDR by Palo Alto Networks is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Symantec Endpoint Security and Trellix Endpoint Security, whereas Panda Security Adaptive Defense is most compared with Microsoft Defender for Endpoint, ESET Endpoint Security, Sophos Intercept X, Kaspersky Endpoint Security for Business and Trellix Endpoint Security. See our Cortex XDR by Palo Alto Networks vs. Panda Security Adaptive Defense report.
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