Cortex XDR by Palo Alto Networks and ESET PROTECT Enterprise are two competitive security solutions catering to diverse organizational needs. Cortex XDR may be favored for its pricing and support, while ESET PROTECT is noted for superior features.
Features: Cortex XDR is recognized for its comprehensive threat detection capabilities, integration with existing security infrastructure, and extensive ecosystem support. ESET PROTECT Enterprise stands out with robust endpoint protection, sophisticated threat analysis, and its strong focus on endpoint threats in specialized environments.
Room for Improvement: Cortex XDR needs enhancements in alert management, resource usage efficiency, and customization options. ESET PROTECT should improve its network threat detection, real-time response capabilities, and integration abilities.
Ease of Deployment and Customer Service: Cortex XDR is noted for its smooth deployment process thanks to extensive documentation and a responsive support team. ESET PROTECT is recognized for straightforward setup and reliable support, with its user-friendly deployment receiving favorable feedback.
Pricing and ROI: Cortex XDR offers competitive pricing with satisfactory ROI due to its broad protection scope. ESET PROTECT has slightly higher pricing, justified by comprehensive security features and strong threat protection, leading to effective cost savings and a notable ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
The return on investment is excellent due to its functionality and ease of installation.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
They were helpful with billing inquiries and offered promotions and discounts.
It can efficiently scale up to thousands of devices in an organization without issues.
It is better suited for workstations rather than server environments.
Cortex XDR is stable, offering high quality and reliable performance.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
I experience some problems occasionally but have fast support to troubleshoot.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
It takes a lot of processing power when the machine is initially booted.
They need to reduce the number of notifications on the endpoints.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing is reasonable, and I would rate it five on a scale of ten where five is moderate.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Cortex XDR by Palo Alto Networks delivers comprehensive endpoint security, integrating well with other systems to offer robust threat detection and real-time protection through AI-driven analytics.
Cortex XDR by Palo Alto Networks offers advanced endpoint protection and threat detection through AI and behavior-based analytics. Its user-friendly design simplifies integration with firewalls, delivering multi-layered protection with low resource consumption. Valued for policy management, USB control, and incident correlation, Cortex XDR enhances threat management and real-time threat hunting capabilities. However, users note challenges with third-party integration, reporting, and dashboard automation. Agent performance across operating systems and memory consumption are areas for improvement, alongside reducing false positives and simplifying endpoint management and setup.
What features does Cortex XDR offer?Cortex XDR is crucial in industries requiring robust endpoint protection, such as finance, healthcare, and technology. It supports malware detection, behavioral analysis, and ransomware mitigation across endpoints, including remote work environments, providing comprehensive threat visibility and security policy management. The solution's integration with firewalls and specialized industry requirements enhances security posture in diverse operational settings.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
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