No more typing reviews! Try our Samantha, our new voice AI agent.

Contentstack vs Crownpeak Digital Experience Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Contentstack
Ranking in Digital Experience Platforms (DXP)
24th
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
AI Customer Experience Personalization (40th)
Crownpeak Digital Experienc...
Ranking in Digital Experience Platforms (DXP)
16th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Digital Experience Platforms (DXP) category, the mindshare of Contentstack is 1.6%, down from 1.9% compared to the previous year. The mindshare of Crownpeak Digital Experience Management is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Mindshare Distribution
ProductMindshare (%)
Crownpeak Digital Experience Management1.2%
Contentstack1.6%
Other97.2%
Digital Experience Platforms (DXP)
 

Featured Reviews

Elizabeth  Wairimu - PeerSpot reviewer
Digital Marketing Manager at Unilever Inc.
Content teams have gained control to deliver omnichannel marketing content efficiently
The best features Contentstack offers are easy customization, a flexible platform, great support from a customer success manager, and an extensive app marketplace. Additionally, content update, content omnichannel delivery, content modeling, and an intuitive interface that is very easy to use stand out. The flexibility and app marketplace of Contentstack help a lot in communicating with our customers, allowing the business team to create and change content according to market strategy. Contentstack has positively impacted my organization because since we started using this tool, we have seen improved website response time by 50 percent. There is a great cost benefit, and Contentstack allows us to tell marketing stories effectively and efficiently. Contentstack APIs have allowed us to connect many other business critical apps easily. The impact on my marketing stories and efficiency is notable; I can execute campaigns very easily and we were able to reach out to many customers easily.
Linnea Bak - PeerSpot reviewer
Seo Consultant at comspace GmbH & Co. KG
Platform has empowered customized, accessible multi-site experiences and supports versatile rollouts
I have found complete customization and very good integration with other systems on the periphery to be the most valuable and useful features of Crownpeak Digital Experience Management. Crownpeak Digital Experience Management's headless CMS architecture is extremely versatile, and we can really do anything with it, with no limitations. The compliance tools of Crownpeak Digital Experience Management include accessibility compliance tools and SEO features, and I would say the accessibility is pretty good. It is also completely customizable to the individual website, helping to configure out-of-the-box automatic checks adjusted to the specific programming on your website, going beyond what you might expect from a browser extension.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Contentstack has positively impacted the organization by helping save time and money that could have been used for other things that Contentstack has already done, with fifty to fifty-five percent of time saved and a forty percent increase in income."
"Since adopting Contentstack, I have saved fifty to fifty-five percent of my time as it is faster and things are flowing faster in my organization."
"Contentstack has positively impacted my organization because since we started using this tool, we have seen improved website response time by 50 percent, there is a great cost benefit, and Contentstack allows us to tell marketing stories effectively and efficiently."
"Contentstack has been incredibly helpful for us to ensure our site is always changing and up to date."
"We have seen an increase in customer flow, with a 50% increase in our customer count."
"Based on a very positive user experience, Contentstack is recommended to others looking into using it, as it has delivered on all promises from both a service, technology, and account standpoint, with responsiveness that did not decline after becoming customers."
"Since using Contentstack, we have seen a time savings of 70% because it is easy to use and flexible."
"Contentstack is a great tool which has improved our website response by fifty percent."
"Crownpeak Digital Experience Management's headless CMS architecture is extremely versatile, and we can really do anything with it, with no limitations."
 

Cons

"Contentstack can be improved in terms of mobile responsiveness, as it is hard to edit content on the go."
"The rating is an eight because license control and mobile responsiveness would have made it a ten, and it is hard to edit content on the go."
"Contentstack can be improved with license control and consumption statistics for each content."
"It is good, but not great. For something like eighty percent of my set of tasks, I can scale based on the background we have with Contentstack."
"License control should be improved, along with consumption statistics of which content should be enhanced."
"The accessibility of the user interface, especially for screen reader users, could be improved in Contentstack."
"Contentstack can be improved by offering additional analytics via the API, training and examples, and updating SDKs to reflect technology changes."
"Contentstack can be improved by offering additional analytics via the API and updating SDKs to reflect technology changes."
"Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration."
report
Use our free recommendation engine to learn which Digital Experience Platforms (DXP) solutions are best for your needs.
885,789 professionals have used our research since 2012.
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise12
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Contentstack?
According to my experience, the pricing, setup cost, and licensing for Contentstack are very competitive and affordable.
What needs improvement with Contentstack?
To improve Contentstack, training and examples should be enhanced, and updating SDKs to reflect technology changes would be beneficial. I would highly appreciate additional analytics offering via t...
What is your primary use case for Contentstack?
Our main use case for Contentstack is to run all composable media for our site. It serves as our main CMS and works in partnership with our headless UI solution. The editable messaging is run throu...
What needs improvement with Crownpeak Digital Experience Management?
Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration. Migration is a new area, and of cou...
What is your primary use case for Crownpeak Digital Experience Management?
The usual use cases for Crownpeak Digital Experience Management that I work with mostly include enterprise websites, multi-site, and international roll-out, as well as personalization and accessibi...
What advice do you have for others considering Crownpeak Digital Experience Management?
I work with Crownpeak Digital Experience Management FirstSpirit SM CMS, and it is basically a DQM tool also. Regarding Crownpeak Digital Experience Management's visual workflow tools, I know they h...
 

Also Known As

No data available
Crownpeak DXM
 

Overview

 

Sample Customers

Information Not Available
Combined Insurance
Find out what your peers are saying about Adobe, Liferay, Sprinklr and others in Digital Experience Platforms (DXP). Updated: March 2026.
885,789 professionals have used our research since 2012.