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ContentSquare vs Crownpeak Digital Experience Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ContentSquare
Ranking in Digital Experience Platforms (DXP)
19th
Average Rating
8.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Crownpeak Digital Experienc...
Ranking in Digital Experience Platforms (DXP)
16th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Digital Experience Platforms (DXP) category, the mindshare of ContentSquare is 1.7%, down from 1.9% compared to the previous year. The mindshare of Crownpeak Digital Experience Management is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Mindshare Distribution
ProductMindshare (%)
Crownpeak Digital Experience Management1.2%
ContentSquare1.7%
Other97.1%
Digital Experience Platforms (DXP)
 

Featured Reviews

Damiano Pedro - PeerSpot reviewer
Senior Software Engineer at Unilever Inc.
Data insights have driven informed website decisions and now guide our customer journey optimization
The best features ContentSquare offers are data availability, data presentation, flexibility, conversion funnels, visitor recordings, and heat maps. Out of those features, I find myself and my team relying on the visitor recordings the most because we get comprehensive data on our website using analytics tools such as Google Analytics, HubSpot, and ContentSquare. It is very helpful to watch actual visitor recordings for certain visitor segments. Additionally, when it comes to conversion funnels, we do a lot of our analysis in Google Analytics, and we can set up conversion funnels in Google Analytics if you know how to do it. It is very simple to set up conversion funnels, and you can segment them with just a few clicks. ContentSquare has impacted my organization positively by helping to target marketing. I would also say it has been really useful and helpful in my organization because it has helped us save a lot of time. I can tell you more about what I have been able to save. For example, we recently published a page that took us about six hours to develop, and we were about to invest another ten hours to improve the page. After watching how visitors were interacting with the page, we decided the content was not valuable, so we deleted the project and saved us ten hours of time. Additionally, this tool has improved our website efficiency, identified main pain points, and identified quick wins on pages content.
Linnea Bak - PeerSpot reviewer
Seo Consultant at comspace GmbH & Co. KG
Platform has empowered customized, accessible multi-site experiences and supports versatile rollouts
I have found complete customization and very good integration with other systems on the periphery to be the most valuable and useful features of Crownpeak Digital Experience Management. Crownpeak Digital Experience Management's headless CMS architecture is extremely versatile, and we can really do anything with it, with no limitations. The compliance tools of Crownpeak Digital Experience Management include accessibility compliance tools and SEO features, and I would say the accessibility is pretty good. It is also completely customizable to the individual website, helping to configure out-of-the-box automatic checks adjusted to the specific programming on your website, going beyond what you might expect from a browser extension.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ContentSquare has positively impacted my organization mainly by targeting the marketing, helping us streamline the forms we used and fix problems that we couldn't see when we were analyzing just numbers from our analytics dashboards."
"ContentSquare has positively impacted my organization by improving website efficiency, identifying main pain points, and identifying quick wins on pages' content."
"Using ContentSquare has helped us see a return on investment as it has enabled us to identify barriers in the customer journey, helped us with the ability to segment and filter recordings and heat maps using segments, integrate with analytics and optimization solutions to make data-driven decisions easily, and define specific key business KPIs and metrics while being easy to use from a UX perspective."
"I value the ability to see what areas of our websites generate the most interest with ContentSquare, as it enables us to make educated decisions with proof to back them up."
"ContentSquare is a great tool to analyze and get insights from customer journeys and customer behaviors within those journeys."
"ContentSquare is a great tool to analyze and get insights from customers' journeys and customer behaviors within those journeys."
"Since using ContentSquare, I have seen specific results or changes in my team's performance or my website's effectiveness, such as saving fifty to sixty-five percent of our time."
"Crownpeak Digital Experience Management's headless CMS architecture is extremely versatile, and we can really do anything with it, with no limitations."
 

Cons

"Time and resources to use the tool are not always worth the investment."
"ContentSquare can be improved in specific areas."
"ContentSquare can be improved on tracking traffic sources, enabling data imports to read real business goals linked to digital sub-goals, such as how many quotes were converted into new customers afterwards, and dashboarding."
"ContentSquare can be improved by showing mobile and desktop analytics side-by-side rather than separately."
"ContentSquare can be improved by enabling data imports to read real business goals linked to digital sub-goals and by enhancing tracking of traffic sources and dashboarding."
"ContentSquare can be improved, as we detected some issues when ClickTale was analyzing forms."
"I feel that tracking traffic sources such as media should be improved in ContentSquare."
"Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ContentSquare?
The experience with ContentSquare's pricing, setup cost, and licensing was that the price was cost-effective and the licensing cost was affordable.
What needs improvement with ContentSquare?
ContentSquare can be improved by showing mobile and desktop analytics side-by-side rather than separately. The user interface of ContentSquare has been massively improved, but there are a few issue...
What is your primary use case for ContentSquare?
My main use case of ContentSquare is to quickly and easily analyze the performance of various components on our pages and provide a story so we know what our customers are doing when they visit the...
What needs improvement with Crownpeak Digital Experience Management?
Customer support is very responsive, but migration could use more work, although they are actually doing a lot with that right now to automate website migration. Migration is a new area, and of cou...
What is your primary use case for Crownpeak Digital Experience Management?
The usual use cases for Crownpeak Digital Experience Management that I work with mostly include enterprise websites, multi-site, and international roll-out, as well as personalization and accessibi...
What advice do you have for others considering Crownpeak Digital Experience Management?
I work with Crownpeak Digital Experience Management FirstSpirit SM CMS, and it is basically a DQM tool also. Regarding Crownpeak Digital Experience Management's visual workflow tools, I know they h...
 

Also Known As

No data available
Crownpeak DXM
 

Overview

 

Sample Customers

Unilever, Gazprom, L'Occitane, DXL, Alere, Walmart, Air France, L'Oreal, Best Western
Combined Insurance
Find out what your peers are saying about Adobe, Liferay, Sprinklr and others in Digital Experience Platforms (DXP). Updated: March 2026.
885,728 professionals have used our research since 2012.