ConnectWise SIEM vs Logpoint comparison

ConnectWise and Logpoint are both solutions in the Security Information and Event Management (SIEM) category. ConnectWise is ranked #46 with an average rating of 6.0, while Logpoint is ranked #30 with an average rating of 8.3. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 86% of Logpoint users who would recommend it.

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Executive SummaryUpdated on Sep 9, 2024

Logpoint and ConnectWise SIEM are two competing products in the security information and event management space. While users appreciate Logpoint's ease of use, ConnectWise SIEM often has the upper hand due to its comprehensive integrations and advanced analytics capabilities.

Features: Logpoint offers strong capabilities in threat detection and response, customizable dashboards, and comprehensive reporting. ConnectWise SIEM provides seamless integration with other IT management tools, advanced threat intelligence, and real-time monitoring.

Room for Improvement: Logpoint could improve by enhancing its scalability, reducing the complexity of setup, and offering more proactive support. ConnectWise SIEM users would benefit from better documentation, more reliable updates, and streamlined deployment options.

Ease of Deployment and Customer Service: Logpoint is reviewed positively for its straightforward deployment, although configuration requires more effort. Customer service is responsive but could benefit from more proactive support. ConnectWise SIEM's deployment is more complex due to extensive integration options but offers excellent customer support and detailed guidance.

Pricing and ROI: Logpoint’s pricing is competitive, offering good ROI, especially for small to medium-sized businesses. ConnectWise SIEM is more expensive but is seen as worth the investment due to its extensive capabilities and superior feature set, providing higher ROI over time.

To learn more, read our detailed ConnectWise SIEM vs. Logpoint Report (Updated: August 2026).

Buyer's Guide

ConnectWise SIEM vs. Logpoint

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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Rifat Hasan

System Engineer at Corporate Projukti Limited

Has lacked proper integration and consistent support communication

I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried to contact Exabeam by mail repeatedly, but there has been no response. My company, Corporate Projukti Limited, including my Bangladesh area head, technical director, and team manager, have sent emails to contact Exabeam solution, but there is no response. There is already a distributor in Bangladesh. The weakness with Logpoint is UEBA. UEBA is recommended, but not extra. Exabeam's UEBA is an extra feature. SOAR is extra, but Logpoint's product measurement is 40 or 50. There is a 10% difference with the UEBA and SOAR, so Logpoint is weak there. I would appreciate extra features in Logpoint such as SOAR. SOAR and UEBA are included features in Logpoint. Logpoint's UEBA is a weak point, while Exabeam's UEBA has extra AI through automation. Exabeam has a license included, and the extra license is an add-on. In Logpoint, it is included, which makes it a weak point.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cortex XDR's most valuable feature is its intelligence-based dashboards."

"Palo Alto is constantly adding new features."

"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."

"It has pretty much everything we need and works well within the Palo Alto ecosystem."

"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."

"The solution's most valuable feature is its ability to rapidly detect certain hardware files."

"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."

"It is easy to use."

More Cortex XDR by Palo Alto Networks pros

"We have found the solution has great functionality and it is easy to use."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"They basically charge you in a better way."

"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."

"It is a good cost proposition, and it works extremely well and very fast."

"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."

"I would say that it's a good product; it's very stable, and the support is very good."

"The product is easy to use."

"We like the user and entity behaviour analytics (UEBA) and find it valuable."

"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."

More Logpoint pros

Cons

"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."

"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."

"When it comes to core analysis, and security analysis, Cortex needs to provide more information."

"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."

"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."

"The negative aspect I see is the economic model used by Palo Alto."

"There's room for improvement with Mac device installations, which can be challenging."

More Cortex XDR by Palo Alto Networks cons

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"I would rate the stability of Logpoint as a six out of ten. I have received reports indicating glitches and downtimes with Logpoint."

"Sometimes, the product is not stable."

"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."

"Logpoint is not flexible. Its documentation is not user-friendly."

"What could be improved in LogPoint is its UI because it's less friendly to users than LogRhythm. The UI could be more aesthetically appealing to users. It's completely outdated."

"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."

"It is complicated to collect daily logs from other systems."

"The thing that makes it a little bit challenging is when you run into a situation where you have logs that are not easily parsable. If a log has a very specific structure, it is very easy to parse and create a parser for it, but if a log has a free form, meaning that it is of any length or it can change at any time, handling such a log is very challenging, not just in LogPoint but also in everything else. Everybody struggles with that scenario, and LogPoint is also in the same boat. One-third of logs are of free form or not of a specific length, and you can run into situations where it is almost impossible to parse the log, even if they try to help you. It is just the nature of the beast."

More Logpoint cons

Pricing and Cost Advice

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."

"Cortex XDR's pricing is ok."

"Its pricing is kind of in line with its competitors and everybody else out there."

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"I don't like that they have different types of licenses."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The solution is expensive."

"For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."

"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."

"Logpoint's pricing is mid-ranged and depends on the number of devices."

"LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."

"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."

"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."

"It has a fixed price, which is what I like about LogPoint. I bought the system and paid for it, and I pay maintenance. It is not a consumption model. Most SIEMs or most of the log management systems are consumption-based, which means that you pay for how many logs you have in the system. That's a real problem because logs can grow very quickly in different circumstances, and when you have a variable price model, you never know what you're going to pay. Splunk is notoriously expensive for that reason. If you use Splunk or QRadar, it becomes expensive because there are not just the logs; you also have to parse the logs and create indexes. Those indexes can be very expensive in terms of space. Therefore, if they charge you by this space, you can end up paying a significant amount of money. It can be more than what you expect to pay. I like the fact that LogPoint has a fixed cost. I know what I'm going to pay on a yearly basis. I pay that, and I pay the maintenance, and I just make it work."

"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."

More Logpoint pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

13%

Financial Services Firm

10%

Comms Service Provider

10%

Manufacturing Company

10%

Computer Software Company

13%

Construction Company

12%

Comms Service Provider

10%

Financial Services Firm

Construction Company

15%

Computer Software Company

12%

Manufacturing Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	21
Large Enterprise	54

No data available

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...

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What is your experience regarding pricing and costs for LogPoint?

I rate the pricing at eight, suggesting it's relatively good or affordable.

See all answers

What needs improvement with LogPoint?

I selected Logpoint for the pricing as it is reasonable. I am located in Bangladesh, South Asia, Dhaka. I have tried ...

See all answers

What is your primary use case for LogPoint?

I had experience with Logpoint before, and I contacted the Exabeam solution, but there was no response; they did not ...

See all answers

Comparisons

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Compared 13% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Trellix Endpoint Security Platform vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Zscaler Zero Trust Exchange Platform vs ConnectWise SIEM

Compared 6% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 6% of the time

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 6% of the time

Wazuh vs ConnectWise SIEM

Compared 4% of the time

SentinelOne Wayfinder Threat Detection and Response vs ConnectWise SIEM

Compared 3% of the time

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IBM Security QRadar vs Logpoint

Compared 8% of the time

Splunk Enterprise Security vs Logpoint

Compared 7% of the time

Elastic Security vs Logpoint

Compared 6% of the time

USM Anywhere vs Logpoint

Compared 3% of the time

More Logpoint Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

August 2026

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Buyer's Guide

Security Information and Event Management (SIEM)

August 2026

Download ConnectWise SIEM product report

Buyer's Guide

Logpoint

August 2026

Download Logpoint product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

No data available

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

ConnectWise SIEM is a cybersecurity platform designed to enhance threat detection and response capabilities, integrating seamlessly into sophisticated IT infrastructures.

Developed to address complex cybersecurity challenges, ConnectWise SIEM offers robust monitoring and analytics, enabling businesses to detect threats faster and with greater accuracy. It combines security information and event management with advanced intelligence to create a comprehensive security solution that supports real-time analysis and immediate action.

What are the most important features of ConnectWise SIEM?

Advanced Threat Detection: Leverages machine learning to identify potential threats quickly.
Real-Time Alerts: Provides instant notifications to ensure swift response to incidents.
Comprehensive Reporting: Delivers detailed insights to inform decision-making.
Scalability: Adapts to the growing needs of any organization.
Seamless Integration: Connects effortlessly with existing IT tools and platforms.

What benefits or ROI should users look for in reviews?

Reduced Downtime: Minimizes disruptions with proactive threat management.
Cost Efficiency: Lowers overall security expenditure through strategic resource allocation.
Improved Compliance: Assists in meeting industry regulations with comprehensive logs and reports.
Enhanced Security Posture: Strengthens defenses with continuous monitoring and analysis.

ConnectWise SIEM is widely implemented in industries such as finance, healthcare, and retail, where data security is crucial. These sectors benefit from its capability to handle large volumes of data while maintaining regulatory compliance. Its flexibility allows customization to meet specific industry requirements, providing targeted security solutions to protect sensitive information.

ConnectWise

Logpoint offers a robust SIEM system tailored for compliance with regulations like PCI DSS and GDPR, enhancing security monitoring and enabling efficient incident response.

Logpoint strengthens cybersecurity by offering essential tools for log collection, security monitoring, and forensic analysis. Its features include an intuitive dashboard, a powerful correlation engine, and extensive third-party integrations, making it a versatile asset for security operations centers. Despite its advantages, areas for improvement include ransomware protection, cloud-native deployment, and more flexible pricing. Improvements in features like SOAR and UEBA functionality can boost its competitiveness.

What are the most important features of Logpoint?

Easy-to-use dashboard: Simplifies interaction with intuitive design.
Correlation engine: Connects data for in-depth security insights.
Comprehensive log collection: Facilitates extensive data gathering.
Third-party integrations: Connects seamlessly with other tools.
UEBA and SOAR components: Enhance threat response and automation.

What benefits and ROI should users consider?

Cost-effectiveness: Provides significant value for its pricing.
User-friendly interface: Enhances usability with straightforward design.
Compliance navigation: Eases PCI DSS and GDPR compliance.
Quick support service: Provides responsive customer assistance.

Many organizations utilize Logpoint across industries as part of their security infrastructure. It supports standard compliance, orchestrating incident responses and security threat monitoring. Logpoint empowers businesses by integrating and correlating security data, improving cybersecurity posture in varied environments.

Logpoint

Sample Customers

CBI Health Group, University Honda, VakifBank

Techvera, Syrex, Clark Integrated Technologies

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...

Buyer's Guide

ConnectWise SIEM vs. Logpoint

August 2026

Free Report: ConnectWise SIEM vs. Logpoint

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