We performed a comparison between ConnectWise ScreenConnect and Polycom RealPresence Clariti based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"I've noted an ROI while using the solution."
"The ConnectWise ScreenConnect tool is very good for remote access."
"Remote support is efficient and easy for our end users to receive support."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"The initial setup is fairly straightforward."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"It's on-prem, which is great."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"It does a good job of integrating with other software."
"They could provide a toolbox for the plan I'm on."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"There could be improvement to the remote command line tools."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"I really didn't care for the onboarding process and it is something that should be improved."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
"The solution is a little bit complicated when you want to implement it."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"Could have a wider range of use cases."
"The customer needs this platform to be a little bit more customized."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while Polycom RealPresence Clariti is ranked 15th in Virtual Meetings with 3 reviews. ConnectWise ScreenConnect is rated 8.4, while Polycom RealPresence Clariti is rated 8.0. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of Polycom RealPresence Clariti writes "Increases the ability of Teams when collaboration is required". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas Polycom RealPresence Clariti is most compared with Cisco TelePresence and Cisco Meeting Server. See our ConnectWise ScreenConnect vs. Polycom RealPresence Clariti report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
