Try our new research platform with insights from 80,000+ expert users

ConnectWise ScreenConnect vs PGi GlobalMeet comparison

ConnectWise and PGi are both solutions in the Virtual Meetings category. ConnectWise is ranked #10 with an average rating of 9.5, while PGi is ranked #26. ConnectWise holds a 1.8% mindshare in VM, compared to PGi’s 1.2% mindshare. Additionally, 93% of ConnectWise users are willing to recommend the solution, compared to 100% of PGi users who would recommend it.
ConnectWise ScreenConnect
Read 37 ConnectWise ScreenConnect reviews
  • 213 Views
  • 69 Comparison Views
93% willing to recommend
PGi GlobalMeet
Read 10 PGi GlobalMeet reviews
  • 234 Views
  • 65 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on Feb 3, 2025

PGi GlobalMeet and ConnectWise ScreenConnect compete in online collaboration and remote support. ConnectWise ScreenConnect has the upper hand due to its advanced support tools, pricing, and user-friendly deployment.

Features: PGi GlobalMeet offers comprehensive conferencing capabilities, Outlook integration for ease of scheduling, and a call-me feature ensuring timely attendance. ConnectWise ScreenConnect provides robust remote access, the ability to remotely execute commands without disrupting the user, and session recording for quality control.

Room for Improvement: PGi GlobalMeet could enhance its support functionalities, improve issue resolution speed, and reduce support costs. ConnectWise ScreenConnect could streamline initial setup processes, improve transition times between network changes, and optimize mobile connectivity options.

Ease of Deployment and Customer Service: PGi GlobalMeet offers a straightforward conferencing setup but faces challenges with support deployment. ConnectWise ScreenConnect provides a seamless remote support setup with quick installation and effective service, making it efficient in support environments.

Pricing and ROI: PGi GlobalMeet has a competitive pricing model for conferencing-focused organizations but has limited ROI due to support costs. ConnectWise ScreenConnect, while potentially costlier initially, offers greater ROI over time due to its comprehensive support solutions, proving more cost-effective for businesses needing robust support functionalities.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed ConnectWise ScreenConnect vs. PGi GlobalMeet Report (Updated: June 2025).
Buyer's Guide
ConnectWise ScreenConnect vs. PGi GlobalMeet
June 2025
Download the complete report
Helped 860,168 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
ConnectWise ScreenConnect cuts travel costs by 90%, streamlines support, boosts efficiency, and quickly offsets its cost.
Sentiment score
6.1
PGi GlobalMeet is praised for reliability, cost savings, and suitability for large groups, justifying its value over free alternatives.
 

Customer Service

Sentiment score
7.4
ConnectWise ScreenConnect support is praised for responsiveness and options, but some user experiences with delayed help affect its perception.
Sentiment score
8.6
PGi GlobalMeet is praised for exceptional, reliable service and support, consistently rated perfect by responsive and helpful customer feedback.
 

Scalability Issues

Sentiment score
7.9
ConnectWise ScreenConnect is praised for its scalability, offering flexible license management and consistent performance even with large user bases.
Sentiment score
7.9
PGi GlobalMeet is praised for user-friendliness and scalability, despite some concerns, and supports large participant numbers effectively.
 

Stability Issues

Sentiment score
7.9
ConnectWise ScreenConnect is stable and reliable, with low CPU usage and infrequent disruptions, comparable to leading remote tools.
Sentiment score
7.4
Users find PGi GlobalMeet stable and user-friendly, with occasional issues during large meetings but generally praised for reliability.
 

Room For Improvement

ConnectWise ScreenConnect needs better customization, documentation clarity, file transfer, dual monitor support, reporting, installation, and feature enhancements.
PGi GlobalMeet improvements needed include report access, connectivity, presenter tools, and clearer notifications, addressing user and technical challenges.
 

Setup Cost

Enterprise users appreciate ConnectWise ScreenConnect's value, flexible pricing, and robust features, despite slightly high initial costs.
Enterprise buyers appreciate PGi GlobalMeet's fair pricing, flexibility, and bundling benefits, though some view it as expensive yet valuable.
 

Valuable Features

ConnectWise ScreenConnect provides secure remote access with powerful management, customizable branding, and seamless integration, enhancing global client interactions.
PGi GlobalMeet excels in easy meeting setup, seamless conferencing, collaborative features, and efficient remote meeting management with recording capabilities.
 

Categories and Ranking

ConnectWise ScreenConnect
Ranking in Virtual Meetings
10th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Remote Access (18th)
PGi GlobalMeet
Ranking in Virtual Meetings
26th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of ConnectWise ScreenConnect is 1.8%, up from 1.7% compared to the previous year. The mindshare of PGi GlobalMeet is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

Todd Blake - PeerSpot reviewer
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.
Read full review
reviewer2157150 - PeerSpot reviewer
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
Read full review
report
See which vendors are best for you
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
See recommendations
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ConnectWise Control?
The product is really easy to deploy.
See all answers
What is your experience regarding pricing and costs for ConnectWise Control?
I download the product for free with ConnectWise RMM's license.
See all answers
What needs improvement with ConnectWise Control?
All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...
See all answers
Ask a question
Earn 20 points
 

Comparisons

Microsoft Remote Desktop Services vs ConnectWise ScreenConnect Logo
Microsoft Remote Desktop Services vs ConnectWise ScreenConnect
Compared 28% of the time
Microsoft Intune vs ConnectWise ScreenConnect Logo
Microsoft Intune vs ConnectWise ScreenConnect
Compared 18% of the time
GoTo Resolve vs ConnectWise ScreenConnect Logo
GoTo Resolve vs ConnectWise ScreenConnect
Compared 13% of the time
TeamViewer vs ConnectWise ScreenConnect Logo
TeamViewer vs ConnectWise ScreenConnect
Compared 13% of the time
Check Point Remote Access VPN vs ConnectWise ScreenConnect Logo
Check Point Remote Access VPN vs ConnectWise ScreenConnect
Compared 12% of the time
More ConnectWise ScreenConnect Competitors
No data available
 

Product Reports

Buyer's Guide
ConnectWise ScreenConnect
June 2025
ConnectWise ScreenConnect reportDownload ConnectWise ScreenConnect product report
Buyer's Guide
PGi GlobalMeet
June 2025
PGi GlobalMeet reportDownload PGi GlobalMeet product report
 

Also Known As

ConnectWise Control, ScreenConnect
GlobalMeet
 

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

The GlobalMeet platform redefines the way people work by providing the freedom to communicate and collaborate in a whole new way. From conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go. Contact a sales representative today and learn how the GlobalMeet platform can transform your business.

PGi
 

Sample Customers

Jon Rosen Systems
Equifax, New York Life, Expedia, SAP, Aaron's, Staples
Buyer's Guide
ConnectWise ScreenConnect vs. PGi GlobalMeet
June 2025
Free Report: ConnectWise ScreenConnect vs. PGi GlobalMeet
Find out what your peers are saying about ConnectWise ScreenConnect vs. PGi GlobalMeet and other solutions. Updated: June 2025.
DOWNLOAD NOW
860,168 professionals have used our research since 2012.
See our ConnectWise ScreenConnect vs. PGi GlobalMeet report.
See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.