We performed a comparison between ConnectWise ScreenConnect and PGi GlobalMeet based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"The initial setup is fairly straightforward."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"I am impressed with the tool's production support."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"The recent redesign has made it slower and basically worthless."
"The solution is a little bit complicated when you want to implement it."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"The tool is slow in updating changes. It also has a poor dashboard operating system."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while PGi GlobalMeet is ranked 21st in Virtual Meetings with 10 reviews. ConnectWise ScreenConnect is rated 8.4, while PGi GlobalMeet is rated 8.8. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of PGi GlobalMeet writes "Unlike other conferencing services, we've never had any issues with not being able to dial-in or sudden drop-outs when using GlobalMeet Audio". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas PGi GlobalMeet is most compared with Webex.
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