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ConnectWise RMM vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.
Sentiment score
7.0
Oracle Enterprise Manager streamlines database management, reduces crashes, and improves uptime with enhanced monitoring and time-saving features.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
 

Customer Service

Sentiment score
8.1
ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.
Sentiment score
6.4
Oracle Enterprise Manager's service receives mixed reviews for responsiveness and expertise, with some delays and communication issues reported.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
System Administrator at a computer software company with 11-50 employees
If I need any assistance, I go onto our guide portal.
Project Engineer at Moksh Tech
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support.
Founder and President at a training & coaching company with 1-10 employees
I would rate Oracle Enterprise Manager's technical support at an eight.
Technical Director at Olivestouch Technologies Sdn. Bhd.
 

Scalability Issues

Sentiment score
8.4
ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.
Sentiment score
7.3
Oracle Enterprise Manager scales well for large deployments, effectively managing diverse environments with robust clustering and load-balancing capabilities.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
System Administrator at a computer software company with 11-50 employees
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
Project Engineer at Moksh Tech
When trying to connect with non-Oracle products and applications, the connection process is not very straightforward.
Technical Director at Olivestouch Technologies Sdn. Bhd.
 

Stability Issues

Sentiment score
8.7
ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.
Sentiment score
7.3
Oracle Enterprise Manager offers high availability and efficient performance, with stability enhanced by regular updates and minor connectivity issues.
ConnectWise RMM has been quite stable for the last eight months.
Project Engineer at Moksh Tech
We have not faced any challenges or difficulties with it.
Contact Administrator at A.S. Watson Group
 

Room For Improvement

ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.
Oracle Enterprise Manager needs improvements in UI, scalability, integration, and support to address challenges in usability and performance.
We always have problems where we can't log into it, so we have to use the web version.
Project Engineer at Moksh Tech
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure.
Senior Oracle Database Administrator at ISFP
Adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager.
Contact Administrator at A.S. Watson Group
Currently, it works better and has more stability. It crashes less frequently, which provides a better experience.
Founder and President at a training & coaching company with 1-10 employees
 

Setup Cost

ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.
Oracle Enterprise Manager pricing is often high, especially with advanced features, but it integrates with existing Oracle agreements.
My experience with pricing, setup cost, and licensing was very smooth.
System Administrator at a computer software company with 11-50 employees
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
Founder and President at a training & coaching company with 1-10 employees
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools.
Technical Director at Olivestouch Technologies Sdn. Bhd.
The licensing is based on the core.
OCI/AWS Consultant at a government with 11-50 employees
 

Valuable Features

ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.
Oracle Enterprise Manager enhances database administration with real-time monitoring, SQL tuning, automation, and centralized control from a single interface.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
Project Engineer at Moksh Tech
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
System Administrator at a computer software company with 11-50 employees
I am using the monitoring capabilities of Oracle Enterprise Manager for monitoring database performance, bottlenecks, and peaks during the day and rush hours.
Senior Oracle Database Administrator at ISFP
The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states.
Contact Administrator at A.S. Watson Group
It also has features like the AWR report, which helps analyze resource usage during specific times.
OCI/AWS Consultant at a government with 11-50 employees
 

Categories and Ranking

ConnectWise RMM
Ranking in Server Monitoring
16th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (54th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
Oracle Enterprise Manager
Ranking in Server Monitoring
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
129
Ranking in other categories
Database Development and Management (3rd)
 

Mindshare comparison

As of August 2026, in the Server Monitoring category, the mindshare of ConnectWise RMM is 1.9%, up from 0.2% compared to the previous year. The mindshare of Oracle Enterprise Manager is 2.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Oracle Enterprise Manager2.9%
ConnectWise RMM1.9%
Other95.2%
Server Monitoring
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
Amr Mourad - PeerSpot reviewer
Senior Oracle Database Administrator at ISFP
Performance issues have been identified and monitored effectively during peak hours
The weaknesses I would like to address in Oracle Enterprise Manager involve the dealing of Grid Infrastructure. Oracle Enterprise Manager's handling of Grid Infrastructure needs some improvement. I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure. I want to improve these two components.
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
Financial Services Firm
16%
Construction Company
11%
Marketing Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise25
Large Enterprise82
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
What needs improvement with Oracle Enterprise Manager?
The weaknesses I would like to address in Oracle Enterprise Manager involve the dealing of Grid Infrastructure. Oracle Enterprise Manager's handling of Grid Infrastructure needs some improvement. I...
What is your primary use case for Oracle Enterprise Manager?
I am still working with Oracle products. I would like to leave my opinion on some other Oracle products that I have been working with lately. I am working on many Oracle products for database admin...
 

Also Known As

Continuum Command, Continuum RMM
No data available
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about ConnectWise RMM vs. Oracle Enterprise Manager and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.