

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
If I need any assistance, I go onto our guide portal.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
When contacting My Oracle Support, I encounter first-line support initially, which is inadequate as I require more in-depth support.
I would rate Oracle Enterprise Manager's technical support at an eight.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
When trying to connect with non-Oracle products and applications, the connection process is not very straightforward.
ConnectWise RMM has been quite stable for the last eight months.
We have not faced any challenges or difficulties with it.
We always have problems where we can't log into it, so we have to use the web version.
The pricing for ConnectWise RMM is reasonable.
I want to see additional features in the future that deal with security in relation to Oracle Grid Infrastructure.
Adding AI features for automated replies or helpdesk support would improve Oracle Enterprise Manager.
Currently, it works better and has more stability. It crashes less frequently, which provides a better experience.
My experience with pricing, setup cost, and licensing was very smooth.
I would rate the pricing of Oracle Enterprise Manager as very expensive, definitely deserving a 10 out of 10.
In terms of pricing, Oracle Enterprise Manager is on the premium side compared to other monitoring tools.
The licensing is based on the core.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
I am using the monitoring capabilities of Oracle Enterprise Manager for monitoring database performance, bottlenecks, and peaks during the day and rush hours.
The tool allows us to monitor 24/7, configure dashboards, and quickly check the status of databases that are in critical states.
It also has features like the AWR report, which helps analyze resource usage during specific times.
| Product | Mindshare (%) |
|---|---|
| Oracle Enterprise Manager | 2.9% |
| ConnectWise RMM | 1.9% |
| Other | 95.2% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 25 |
| Large Enterprise | 82 |
ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.
ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.
What are the key features of ConnectWise RMM?ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.
Oracle Enterprise Manager offers centralized control over Oracle and non-Oracle environments, featuring robust monitoring, performance tuning, and real-time diagnostics from a unified interface.
With comprehensive database oversight and a user-friendly graphical interface, Oracle Enterprise Manager simplifies backup, patching, and diagnostics. It seamlessly manages databases, applications, and hardware, integrating Cloud services for enhanced efficiency. Though some find the navigation challenging and performance resource-heavy, its automation and customizable metrics improve operational visibility. Users appreciate its capacity to integrate Oracle services into a single, manageable dashboard, supporting both standalone and clustered databases.
What are the key features of Oracle Enterprise Manager?Oracle Enterprise Manager is widely deployed in industries requiring robust database management. Suitable for real-time monitoring and performance tuning, it is critical for organizations overseeing Oracle appliances such as ODA and MySQL systems. These industries benefit from streamlined SQL and server monitoring and integrated Oracle service dashboards, ensuring high availability and security.
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