ConnectWise RMM vs NetMon comparison

ConnectWise and Exabeam are both solutions in the Network Monitoring Software category. ConnectWise is ranked #59 with an average rating of 7.5, while Exabeam is ranked #53 with an average rating of 7.5. ConnectWise holds a 0.5% mindshare in NMS, compared to Exabeam’s 0.6% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Exabeam users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

3,923 Views
1,177 Comparison Views

100% willing to recommend

NetMon

Read 12 NetMon reviews

2,473 Views
2,003 Comparison Views

100% willing to recommend

ConnectWise RMM

NetMon

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and NetMon based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. NetMon Report (Updated: April 2026).

Buyer's Guide

ConnectWise RMM vs. NetMon

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

59th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Server Monitoring (23rd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

NetMon

Ranking in Network Monitoring Software

53rd

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Identity Threat Detection and Response (ITDR) (13th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.5%, up from 0.1% compared to the previous year. The mindshare of NetMon is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NetMon	0.6%
ConnectWise RMM	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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SumitRangari

Pan India IT Infrastructure Management / End-user Services at Tata Group

Has supported real-time event detection and reporting accuracy while database integration has required extra effort

Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time. However, currently, it is not giving many challenges.It is difficult to integrate NetMon with other databases. We can customize NetMon's monitoring views, but it is done by the team who handles it, as it is outsourced.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable feature is the patching solution."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"The technical support has been fantastic."

"It enables us to respond to issues quickly and efficiently."

"At this point, this product does everything that I want."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"It is a stable solution...It is a scalable solution."

"The analytics feature is the most valuable feature."

"But just having it there, it's incredibly smart, incredibly easy to use, and the breadth of information we get off it is really good for investigations for us."

"The protocols with which you see the traffic for a particular website that a client has in their environment, for example, are valuable. We can monitor whether the traffic is up to the mark or whether they need to add more bandwidth. Also, we can see if we're able to get real-time environment data as well. The customization dashboard is really good. LogRhythm NetMon has its own in-built dashboards which are helpful in guiding customization."

"The initial setup is straightforward because we can deploy an open server."

"NetMon's best feature is traffic analysis."

"In general, this is a good product."

"We were sold on the product based on the fairly narrow use cases that the sales reps gave us, and what we're seeing during our usage is that we can get there, and we're very excited about the potential."

More NetMon pros

Cons

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The solution could improve by offering better overall management and dashboards."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

More ConnectWise RMM cons

"The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management."

"The training for this product is not very good and needs to be improved."

"Sometimes it may be difficult to incorporate new additional databases in NetMon, and we faced some challenges at that time."

"Their technical support isn't so great."

"Sometimes it's hard to find the network devices' self-audit logs."

"Previously, it was typically every Monday that I was coming in - it would die over the weekend - and I would spend a day cleaning up databases."

"Some of the automated tasks we can perform on QRadar cannot be performed on LogRhythm because the solution has limitations."

"LogRhythm's support team isn't responsive enough - it's common to wait a day or two for someone to deal with a case."

More NetMon cons

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"The product is expensive for smaller companies."

"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."

"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."

"The price of this solution is too high, so it should be made more practical and more valuable for the customer."

"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."

"NetMon's licensing costs about $85k per year, with some extra costs for support."

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Top Industries

By visitors reading reviews

Construction Company

13%

Comms Service Provider

10%

Performing Arts

Outsourcing Company

Transportation Company

14%

Financial Services Firm

12%

Comms Service Provider

11%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

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What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What is your experience regarding pricing and costs for LogRhythm NetMon?

I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships.

See all answers

What needs improvement with LogRhythm NetMon?

See all answers

What is your primary use case for LogRhythm NetMon?

We have outsourced our SIEM solutions at the moment, and we are using it.We have been using LogRhythm in our organization as a SaaS offering. We have outsourced it as part of the actual scope where...

See all answers

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Product Reports

Buyer's Guide

ConnectWise RMM

May 2026

Download ConnectWise RMM product report

Buyer's Guide

NetMon

April 2026

Download NetMon product report

Also Known As

Continuum Command, Continuum RMM

LogRhythm Network Monitor

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

NetMon offers significant capabilities in log aggregation, traffic analysis, and real-time network insights. Its ease of use accommodates both entry-level and advanced functionalities, enhancing network visibility and threat detection.

NetMon provides seamless analytics with its real-time dashboards and advanced AI integration. The platform is designed for comprehensive monitoring and detailed analysis, making it indispensable for identifying network traffic, origins, destinations, and facilitating threat detection through lateral traffic visibility. Despite its powerful analytics and customization features, improvements in product integration, customer support, and pricing could increase its competitive edge. Connectivity, topology visualization, and server performance are areas noted for enhancement. Integration with protocols like Gflow and Netflow might alleviate agent-based restriction challenges. NetMon sends correlated data to LogRhythm SIEM for enhanced threat analysis and is used for tasks like traffic analysis and DPA.

What are NetMon's key features?

Log Aggregation: Seamless collection of diverse network logs for analysis.
Traffic Analysis: Detailed inspection of network traffic for identifying irregular patterns.
AI Integration: Advanced analytics powered by robust AI capabilities.
Customizable Dashboards: Real-time insights tailored to user requirements.
Correlation Engine: In-depth correlation of network activity for comprehensive reports.
Deep Packet Analytics: Thorough examination of data packets for granular insights.

What benefits and ROI can users expect?

Enhanced Threat Detection: Significant improvements in identifying lateral threats.
Comprehensive Insights: Complete visibility into network and user activities.
Efficient Monitoring: Real-time analytics streamline network monitoring processes.
Compliance Support: Strong integration supports adherence to compliance standards.

NetMon is widely adopted in industries requiring detailed traffic monitoring and security, such as finance and healthcare. Its capabilities in traffic type identification and correlated analysis make it essential for environments where detecting irregular patterns is critical. It's utilized for network security through comprehensive analysis and integration with SIEM systems.

Exabeam

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Sera-Brynn

Buyer's Guide

ConnectWise RMM vs. NetMon

April 2026

Free Report: ConnectWise RMM vs. NetMon

Find out what your peers are saying about ConnectWise RMM vs. NetMon and other solutions. Updated: April 2026.

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