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ConnectWise RMM vs NetMon comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ConnectWise RMM
Ranking in Network Monitoring Software
66th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Server Monitoring (21st), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Patch Management (25th), Unified Endpoint Management (UEM) (17th)
NetMon
Ranking in Network Monitoring Software
53rd
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
Identity Threat Detection and Response (ITDR) (16th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.1%, up from 0.0% compared to the previous year. The mindshare of NetMon is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
NetMon0.4%
ConnectWise RMM0.1%
Other99.5%
Network Monitoring Software
 

Featured Reviews

JonMcWilliams - PeerSpot reviewer
An agent-based solution that monitors and manages various networks but lacks support
Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.
AshishDubey - PeerSpot reviewer
A stable and scalable tool useful for network behavior analysis, DPA, and network forensic services
I have not worked much on LogRhythm NetMon to be able to comment on what needs improvement in the product since there is another team in our company that is working on the solution presently. LogRhythm NetMon's pricing model is an area of concern that should be made a little bit cheaper in comparison to the other players in the market currently. With players like IBM QRadar that propose QNI or Darktrace in the market, LogRhythm NetMon needs to consider a reduction in its pricing model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"It enables us to respond to issues quickly and efficiently."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The most valuable feature is the patching solution."
"The analytics feature is the most valuable feature."
"It is a stable solution...It is a scalable solution."
"The initial setup is straightforward because we can deploy an open server."
"The protocols with which you see the traffic for a particular website that a client has in their environment, for example, are valuable. We can monitor whether the traffic is up to the mark or whether they need to add more bandwidth. Also, we can see if we're able to get real-time environment data as well. The customization dashboard is really good. LogRhythm NetMon has its own in-built dashboards which are helpful in guiding customization."
"Visibility is a valuable feature, the ability to see even if the traffic is not going into the firewall"
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"It has a very strong artificial intelligence engine."
"NetMon's best feature is traffic analysis."
 

Cons

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The solution could improve by offering better overall management and dashboards."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"Sometimes it's hard to find the network devices' self-audit logs."
"The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management."
"There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there."
"The training for this product is not very good and needs to be improved."
"Could use a topology diagram which would help get an exact visual."
"I would like to see better integration with multiple products. Integration is not something that is readily available for most of the products."
"LogRhythm NetMon's pricing model is an area of concern that should be made a little bit cheaper in comparison to the other players in the market currently."
"Some of the automated tasks we can perform on QRadar cannot be performed on LogRhythm because the solution has limitations."
 

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
"The product is expensive for smaller companies."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
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Top Industries

By visitors reading reviews
Performing Arts
13%
Computer Software Company
12%
Comms Service Provider
10%
Educational Organization
8%
Performing Arts
22%
Financial Services Firm
20%
Insurance Company
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
What do you like most about LogRhythm NetMon?
It has a very strong artificial intelligence engine.
What is your experience regarding pricing and costs for LogRhythm NetMon?
I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships.
What needs improvement with LogRhythm NetMon?
The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for ea...
 

Comparisons

 

Also Known As

Continuum Command, Continuum RMM
LogRhythm Network Monitor
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Sera-Brynn
Find out what your peers are saying about ConnectWise RMM vs. NetMon and other solutions. Updated: October 2025.
869,760 professionals have used our research since 2012.