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Confluent vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Confluent
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
25
Ranking in other categories
Streaming Analytics (3rd)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (11th)
 

Featured Reviews

PavanManepalli - PeerSpot reviewer
Has supported streaming use cases across data centers and simplifies fraud analytics with SQL-based processing
I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools. They need to improve in that direction by not only reducing costs but also providing better solutions for the problems customers face to avoid frustrations, whether through future enhancement requests or ensuring product stability. The cost should be worked on, and they should provide better solutions for customers. Solutions should focus on hierarchical topics; if a customer has different types of data and sources, they should be able to send them to the same place for analytics. Currently, Confluent requires everything to send to the same topic, which becomes very large and makes running analytics difficult. The hierarchy of topics should be improved. This part is available in MQ and other products such as Solace, but it is missing in Confluent, leading many in capital markets and trading to switch to Solace. In terms of stability, it is not the stability itself that needs improvement but rather the delivery semantics. Other products offer exactly-once delivery out of the box, whereas Confluent states it will offer this but lacks the knobs or levers for tuning configurations effectively. Confluent has hundreds of configurations that application teams must understand, which creates a gap. Users are often unaware of what values to set for better performance or to achieve exactly-once semantics, making it difficult to navigate through them. Delivery semantics also need to be worked on.
Sachin Shrtivastava - PeerSpot reviewer
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Confluent Cloud we no longer need to handle the infrastructure and the plumbing, which is a concern for Confluent. The other advantage is that all portfolios have access to the data that is being shared."
"The most valuable is its capability to enhance the documentation process, particularly when creating software documentation."
"The features I find most useful in Confluent are the Multi-Region Cluster, MRC, and the Cluster Linking for replication."
"The most valuable feature of Confluent is the wide range of features provided. They're leading the market in this category."
"Confluence's greatest asset is its user-friendly interface, coupled with its remarkable ability to seamlessly integrate with a vast range of other solutions."
"The solution can handle a high volume of data because it works and scales well."
"The benefit is escaping email communication. Sometimes people ignore emails or put them into spam, but with Confluence, everyone sees the same text at the same time."
"The design of the product is extremely well built and it is highly configurable."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"I utilized Zapier's feature of connecting over 2000 apps for various automations in my business processes."
"The product's initial setup phase was very easy."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
 

Cons

"They should remove Zookeeper because of security issues."
"Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools."
"Confluent has fallen behind in being the tool of the industry. It's taking second place to things such as Word and SharePoint and other office tools that are more dynamic and flexible than Confluent."
"It could be more user-friendly and centralized. A way to reduce redundancy would be helpful."
"The product should integrate tools for incorporating diagrams like Lucidchart. It also needs to improve its formatting features. We also faced issues while granting permissions."
"It could have more integration with different platforms."
"There is no local support team in Saudi Arabia."
"We continuously face issues, such as Kafka being down and slow responses from the support team."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"There is a bug that bothers me whenever you try to open a workflow. There is this chatbot that opens up automatically, and you have to close it always manually, so that is something that is really irritating, so I would want that removed."
"If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes."
"The pricing could be a little cheaper."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"One issue I experienced was that when Zapier did not automate or threw an error, the error was not user-friendly."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"The solution does not work properly when we apply filters and we get errors."
 

Pricing and Cost Advice

"The pricing model of Confluent could improve because if you have a classic use case where you're going to use all the features there is no plan to reduce the features. You should be able to pick and choose basic services at a reduced price. The pricing was high for our needs. We should not have to pay for features we do not use."
"On a scale from one to ten, where one is low pricing and ten is high pricing, I would rate Confluent's pricing at five. I have not encountered any additional costs."
"You have to pay additional for one or two features."
"It comes with a high cost."
"Confluence's pricing is quite reasonable, with a cost of around $10 per user that decreases as the number of users increases. Additionally, it's worth noting that for teams of up to 10 users, the solution is completely free."
"The solution is cheaper than other products."
"Confluent is highly priced."
"Regarding pricing, I think Confluent is a premium product, but it's hard for me to say definitively if it's overly expensive. We're still trying to understand if the features and reduced maintenance complexity justify the cost, especially as we scale our platform use."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"The product is reasonably priced."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"It's very affordable."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"The price of Zapier is approximately $75 monthly."
"Zapier's price is good."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Retailer
8%
Manufacturing Company
6%
Financial Services Firm
10%
Computer Software Company
9%
University
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What do you like most about Confluent?
I find Confluent's Kafka Connectors and Kafka Streams invaluable for my use cases because they simplify real-time data processing and ETL tasks by providing reliable, pre-packaged connectors and to...
What is your experience regarding pricing and costs for Confluent?
They charge a lot for scaling, which makes it expensive.
What needs improvement with Confluent?
People do not appreciate that Confluent is pushing us more towards Teams because they want to use a true Microsoft Word-type format where we can format our sentences better, instead of just saying ...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Overview

 

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Confluent vs. Zapier and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.