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Confluent vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Confluent
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
25
Ranking in other categories
Streaming Analytics (5th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (27th), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th), AI Software Development (16th)
 

Featured Reviews

PavanManepalli - PeerSpot reviewer
AVP - Sr Middleware Messaging Integration Engineer at Wells Fargo
Has supported streaming use cases across data centers and simplifies fraud analytics with SQL-based processing
I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools. They need to improve in that direction by not only reducing costs but also providing better solutions for the problems customers face to avoid frustrations, whether through future enhancement requests or ensuring product stability. The cost should be worked on, and they should provide better solutions for customers. Solutions should focus on hierarchical topics; if a customer has different types of data and sources, they should be able to send them to the same place for analytics. Currently, Confluent requires everything to send to the same topic, which becomes very large and makes running analytics difficult. The hierarchy of topics should be improved. This part is available in MQ and other products such as Solace, but it is missing in Confluent, leading many in capital markets and trading to switch to Solace. In terms of stability, it is not the stability itself that needs improvement but rather the delivery semantics. Other products offer exactly-once delivery out of the box, whereas Confluent states it will offer this but lacks the knobs or levers for tuning configurations effectively. Confluent has hundreds of configurations that application teams must understand, which creates a gap. Users are often unaware of what values to set for better performance or to achieve exactly-once semantics, making it difficult to navigate through them. Delivery semantics also need to be worked on.
MI
Go High Level Manager at Virtual Worker Now
Automation expertise grows and enhances global collaboration
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can handle a high volume of data because it works and scales well."
"Confluent facilitates the messaging tasks with Kafka, streamlining our processes effectively."
"The client APIs are the most valuable feature."
"The monitoring module is impressive."
"A person with a good IT background and HTML will not have any trouble with Confluent."
"Implementing Confluent's schema registry has significantly enhanced our organization's data quality assurance."
"The most valuable feature that we are using is the data replication between the data centers allowing us to configure a disaster recovery or software. However, is it's not mandatory to use and because most of the features that we use are from Apache Kafka, such as end-to-end encryption. Internally, we can develop our own kind of product or service from Apache Kafka."
"To date, we have seen improvements in performance and scalability, so we recommend this solution."
"The solution is time efficient and has saved considerable development effort."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"Technical support is very good, I got the proper answer immediately via webchat."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Technical support is fantastic; top notch."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"It revolutionized our back-office."
"The product's initial setup phase was very easy."
 

Cons

"The Schema Registry service could be improved. I would like a bigger knowledge base of other use cases and more technical forums. It would be good to have more flexible monitoring features added to the next release as well."
"It would help if the knowledge based documents in the support portal could be available for public use as well."
"It would be great if the knowledge based documents in the support portal could be available for public use as well."
"Confluence could improve the server version of the solution. However, most companies are going to the cloud."
"The beginner who doesn't know how to work on HTML will struggle as when you create spaces in the Confluent, if you want to have some meeting notes or anything else, you need to know HTML and which HTML tags to include."
"It could have more themes. The themes in the version I'm using are very limited; they offer two to three themes."
"It could have more integration with different platforms."
"It requires some application specific connectors which are lacking. This needs to be added."
"Some colleagues don’t find the chat/email channels that intuitive."
"We did have stability issues, at one point every week. This was 3 years ago."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"So, if I use Zapier and I end up having to code, it loses its sense in my opinion."
"I think the history of "zaps" could be improved."
"I think that this solution should have more apps connected to it."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
 

Pricing and Cost Advice

"You have to pay additional for one or two features."
"The pricing model of Confluent could improve because if you have a classic use case where you're going to use all the features there is no plan to reduce the features. You should be able to pick and choose basic services at a reduced price. The pricing was high for our needs. We should not have to pay for features we do not use."
"Regarding pricing, I think Confluent is a premium product, but it's hard for me to say definitively if it's overly expensive. We're still trying to understand if the features and reduced maintenance complexity justify the cost, especially as we scale our platform use."
"Confluence's pricing is quite reasonable, with a cost of around $10 per user that decreases as the number of users increases. Additionally, it's worth noting that for teams of up to 10 users, the solution is completely free."
"Confluent is an expensive solution as we went for a three contract and it was very costly for us."
"Confluent is highly priced."
"It comes with a high cost."
"The solution is cheaper than other products."
"The product is reasonably priced."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"Zapier's price is good."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"It's very affordable."
"Think your Zaps through to make sure you don't use more Zaps than you need."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Retailer
11%
Computer Software Company
11%
Manufacturing Company
5%
Construction Company
15%
University
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What do you like most about Confluent?
I find Confluent's Kafka Connectors and Kafka Streams invaluable for my use cases because they simplify real-time data processing and ETL tasks by providing reliable, pre-packaged connectors and to...
What is your experience regarding pricing and costs for Confluent?
They charge a lot for scaling, which makes it expensive.
What needs improvement with Confluent?
I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about ...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
What is your primary use case for Zapier?
I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automat...
 

Comparisons

 

Overview

 

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Confluent vs. Zapier and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.