Confluent vs Zapier comparison

Confluent and Zapier are both solutions in the Cloud Data Integration category. Additionally, 95% of Confluent users are willing to recommend the solution, compared to 94% of Zapier users who would recommend it.

Confluent

Read 25 Confluent reviews

6,170 Views
3,579 Comparison Views

95% willing to recommend

Zapier

Read 49 Zapier reviews

6,422 Views
1,991 Comparison Views

94% willing to recommend

Confluent

Zapier

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Executive Summary

We performed a comparison between Confluent and Zapier based on real PeerSpot user reviews.

Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Palantir and others in Cloud Data Integration.

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Buyer's Guide

Cloud Data Integration

August 2026

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Helped 909,948 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Confluent

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Streaming Analytics (7th)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (23rd), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th), AI Software Development (19th)

Featured Reviews

PavanManepalli

AVP - Sr Middleware Messaging Integration Engineer at Wells Fargo

Has supported streaming use cases across data centers and simplifies fraud analytics with SQL-based processing

I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools. They need to improve in that direction by not only reducing costs but also providing better solutions for the problems customers face to avoid frustrations, whether through future enhancement requests or ensuring product stability. The cost should be worked on, and they should provide better solutions for customers. Solutions should focus on hierarchical topics; if a customer has different types of data and sources, they should be able to send them to the same place for analytics. Currently, Confluent requires everything to send to the same topic, which becomes very large and makes running analytics difficult. The hierarchy of topics should be improved. This part is available in MQ and other products such as Solace, but it is missing in Confluent, leading many in capital markets and trading to switch to Solace. In terms of stability, it is not the stability itself that needs improvement but rather the delivery semantics. Other products offer exactly-once delivery out of the box, whereas Confluent states it will offer this but lacks the knobs or levers for tuning configurations effectively. Confluent has hundreds of configurations that application teams must understand, which creates a gap. Users are often unaware of what values to set for better performance or to achieve exactly-once semantics, making it difficult to navigate through them. Delivery semantics also need to be worked on.

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Amrit Dash

Automation Engineer at a educational organization with 11-50 employees

Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows

Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Implementing Confluent's schema registry has significantly enhanced our organization's data quality assurance."

"The client APIs are the most valuable feature."

"We ensure seamless management of Kafka through Confluent, allowing all of our Kafka activities to be handled by a third party."

"Confluent is an amazing tool that is highly configurable, integrates very well with Jira, and lets you create nice documentation for various products while also supporting reporting and online content hosting."

"The biggest benefit of Confluent as a tool is that it is a distributed platform that provides more durability and stability."

"I would rate the scalability of the solution at eight out of ten. We have 20 people who use Confluent in our organization now, and we hope to increase usage in the future."

"The features I find most useful in Confluent are the Multi-Region Cluster, MRC, and the Cluster Linking for replication."

"Their tech support is amazing; they are very good, both on and off-site."

More Confluent pros

"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."

"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."

"I utilized Zapier's feature of connecting over 2000 apps for various automations in my business processes."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

"The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions."

"Zapier is a powerful tool; it helps us automate social media curation, sales funneling, client onboarding, and qualitative data collection, while improving team productivity, collaboration, transparency, and accountability."

"The product's initial setup phase was very easy."

"Zapier has allowed our company to focus on important goals and run smoothly, rather than spend our time getting bogged down in mundane, busy work."

More Zapier pros

Cons

"It could have more themes. The themes in the version I'm using are very limited; they offer two to three themes."

"It could be more user-friendly and centralized. A way to reduce redundancy would be helpful."

"They should remove Zookeeper because of security issues."

"The solution could have an extra plugin or upgrading feature. In addition, it could have more integration with different platforms and be more compatible."

"Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools."

"From the control center perspective, there is a lot of room for improvement in the visualization."

"The beginner who doesn't know how to work on HTML will struggle as when you create spaces in the Confluent, if you want to have some meeting notes or anything else, you need to know HTML and which HTML tags to include."

"Areas for improvement include implementing multi-storage support to differentiate between database stores based on data age and optimizing storage costs."

More Confluent cons

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."

"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."

"After mapping them out, and they'd worked for a while, I've had Zapier fail."

"Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more complex."

"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."

"The error reporting UI and organizing Zaps could be improved."

"Occasionally, we did have stability issues."

More Zapier cons

Pricing and Cost Advice

"Confluent is expensive, I would prefer, Apache Kafka over Confluent because of the high cost of maintenance."

"The pricing model of Confluent could improve because if you have a classic use case where you're going to use all the features there is no plan to reduce the features. You should be able to pick and choose basic services at a reduced price. The pricing was high for our needs. We should not have to pay for features we do not use."

"Confluent is highly priced."

"You have to pay additional for one or two features."

"Confluent has a yearly license, which is a bit high because it's on a per-user basis."

"Confluence's pricing is quite reasonable, with a cost of around $10 per user that decreases as the number of users increases. Additionally, it's worth noting that for teams of up to 10 users, the solution is completely free."

"It comes with a high cost."

"Regarding pricing, I think Confluent is a premium product, but it's hard for me to say definitively if it's overly expensive. We're still trying to understand if the features and reduced maintenance complexity justify the cost, especially as we scale our platform use."

More Confluent pricing and cost advice

"The price of Zapier is approximately $75 monthly."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"It's very affordable."

"Zapier's price is good."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"The product is reasonably priced."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

More Zapier pricing and cost advice

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909,948 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Retailer

12%

Computer Software Company

Manufacturing Company

Construction Company

17%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Confluent?

They charge a lot for scaling, which makes it expensive.

See all answers

What needs improvement with Confluent?

See all answers

What is your primary use case for Confluent?

The main use cases for Confluent are log aggregation and streaming. I'm familiar with Confluent stream processing with KSQL. KSQL helps in terms of data analytics strategies because if we are the d...

See all answers

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

See all answers

What needs improvement with Zapier?

Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...

See all answers

What is your primary use case for Zapier?

My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...

See all answers

Comparisons

Palantir Foundry vs Confluent

Compared 10% of the time

Azure Stream Analytics vs Confluent

Compared 7% of the time

Databricks vs Confluent

Compared 7% of the time

Amazon Kinesis vs Confluent

Compared 6% of the time

PubSub+ Platform vs Confluent

Compared 5% of the time

More Confluent Competitors

Boomi iPaaS vs Zapier

Compared 6% of the time

Tray.io vs Zapier

Compared 5% of the time

SSIS vs Zapier

Compared 4% of the time

MuleSoft Composer vs Zapier

Compared 4% of the time

Oracle Data Integrator (ODI) vs Zapier

Compared 4% of the time

More Zapier Competitors

Product Reports

Buyer's Guide

Confluent

August 2026

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Buyer's Guide

Zapier

July 2026

Download Zapier product report

Overview

Confluent offers scalable, open-source flexibility and seamless data replication, supported by strong cloud integration. Key features like Kafka Connect and real-time processing make it valuable for data streaming projects while ensuring high availability with a Multi-Region Cluster.

Confluent is a robust data streaming platform that enables efficient management and integration of real-time data pipelines. Its message-driven architecture and fault tolerance provide reliability, while a user-friendly dashboard and connectors support diverse data sources. Cloud integration reduces costs, and extensive documentation, plugins, and monitoring capabilities enhance collaboration and revision management. Despite some areas needing improvement, including security in the SaaS version and integration flexibility, Confluent remains a staple in industries requiring vast data processing and task automation.

What are Confluent's key features?

Scalability: Handles large volumes of data, ensuring continuous performance.
Kafka Connect: Enables seamless data integration across multiple systems.
Real-time Processing: Facilitates instant data insights for rapid decision-making.
Multi-Region Cluster: Maintains data availability across different geographical locations.
Cloud Integration: Reduces operational costs and enhances deployment flexibility.
User Dashboard: Simplifies management with an intuitive interface.

What benefits and ROI should users consider in reviews?

Cost-Efficiency: Improved processes reduce operational expenses.
Data Reliability: Ensures consistent and accurate data handling.
Increased Collaboration: Boosts team efficiency with comprehensive documentation and management tools.
Scalability: Supports business growth without compromising performance.
Integration Flexibility: Seamlessly connects with diverse data sources and systems.

Confluent is commonly implemented in finance, insurance, and software industries for applications like fraud detection, ETL tasks, and enterprise communication. It supports real-time data processing, project management, and task automation, often integrating with project management tools like Jira, providing valuable solutions for business processes.

Confluent

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Zapier

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost

BuzzFeed, Groupon, Spotify, Columbia University, FOX

Buyer's Guide

Cloud Data Integration

August 2026

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