Confluent vs Zapier comparison

Why PeerSpot?

Confluent and Zapier are both solutions in the Cloud Data Integration category. Additionally, 95% of Confluent users are willing to recommend the solution, compared to 94% of Zapier users who would recommend it.

Confluent

Read 25 Confluent reviews

6,572 Views
3,877 Comparison Views

95% willing to recommend

Zapier

Read 49 Zapier reviews

8,036 Views
2,411 Comparison Views

94% willing to recommend

Confluent

Zapier

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Executive Summary

We performed a comparison between Confluent and Zapier based on real PeerSpot user reviews.

Find out what your peers are saying about Amazon Web Services (AWS), Informatica, Palantir and others in Cloud Data Integration.

To learn more, read our detailed Cloud Data Integration Report (Updated: September 2026).

Buyer's Guide

Cloud Data Integration

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Confluent

Average Rating

8.2

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Streaming Analytics (9th)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Data Integration (23rd), Cloud Data Integration (13th), Business Orchestration and Automation Technologies (20th), AI Software Development (21st)

Featured Reviews

PavanManepalli

AVP - Sr Middleware Messaging Integration Engineer at Wells Fargo

Has supported streaming use cases across data centers and simplifies fraud analytics with SQL-based processing

I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools. They need to improve in that direction by not only reducing costs but also providing better solutions for the problems customers face to avoid frustrations, whether through future enhancement requests or ensuring product stability. The cost should be worked on, and they should provide better solutions for customers. Solutions should focus on hierarchical topics; if a customer has different types of data and sources, they should be able to send them to the same place for analytics. Currently, Confluent requires everything to send to the same topic, which becomes very large and makes running analytics difficult. The hierarchy of topics should be improved. This part is available in MQ and other products such as Solace, but it is missing in Confluent, leading many in capital markets and trading to switch to Solace. In terms of stability, it is not the stability itself that needs improvement but rather the delivery semantics. Other products offer exactly-once delivery out of the box, whereas Confluent states it will offer this but lacks the knobs or levers for tuning configurations effectively. Confluent has hundreds of configurations that application teams must understand, which creates a gap. Users are often unaware of what values to set for better performance or to achieve exactly-once semantics, making it difficult to navigate through them. Delivery semantics also need to be worked on.

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Amrit Dash

Automation Engineer at a educational organization with 11-50 employees

Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows

Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring module is impressive."

"We primarily use Confluent for service desk and task management, and it is also good for knowledge base management."

"Some of the best features are that it's very quick to set up, very easy to have a centralized area that gives us a history of changes, and the ability to give feedback on any information placed onto the pages."

"Overall, it's a great company and they have excellent software."

"The client APIs are the most valuable feature."

"The most valuable feature of Confluent is the wide range of features provided. They're leading the market in this category."

"Kafka Connect framework is valuable for connecting to the various source systems where code doesn't need to be written."

"Confluence's greatest asset is its user-friendly interface, coupled with its remarkable ability to seamlessly integrate with a vast range of other solutions."

More Confluent pros

"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."

"Zapier's ability to connect disparate systems is incredibly valuable."

"Technical support is very good, I got the proper answer immediately via webchat."

"The ability to link Google Sheets to Salesforce is the most valuable feature."

"I like the ability to connect one system to another, whereas that wasn’t previously possible without a custom integration."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

"Webhooks are the most valuable feature of Zapier."

"This product has made our daily reporting task simpler, by automating and integrating different apps."

More Zapier pros

Cons

"It could be more user-friendly and centralized. A way to reduce redundancy would be helpful."

"Currently, in the early stages, I see a gap on the security side. If you are using the SaaS version, we would like to get a fuller, more secure solution that can be adopted right out of the box. Confluence could do a better job sharing best practices or a reusable pattern that others have used, especially for companies that can not afford to hire professional services from Confluent."

"The formatting aspect within the page can be improved and more powerful."

"The pricing was high for our needs. We should not have to pay for features we do not use."

"It could be improved by including a feature that automatically creates a new topic and puts failed messages."

"They should remove Zookeeper because of security issues."

"The solution could have an extra plugin or upgrading feature. In addition, it could have more integration with different platforms and be more compatible."

"The Schema Registry service could be improved. I would like a bigger knowledge base of other use cases and more technical forums. It would be good to have more flexible monitoring features added to the next release as well."

More Confluent cons

"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."

"The pricing of the solution is quite expensive."

"In our case, very limited actions and limited objects are supported."

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

"The solution does not work properly when we apply filters and we get errors."

"Zapier is good for small businesses, but it’s not reliable enough for large enterprise businesses where you need to automate business critical services."

"The cost of the solution is high. It's a bit costly as compared to Tableau or other solutions that are available in the market."

"The error reporting UI and organizing Zaps could be improved."

More Zapier cons

Pricing and Cost Advice

"Confluent is highly priced."

"The pricing model of Confluent could improve because if you have a classic use case where you're going to use all the features there is no plan to reduce the features. You should be able to pick and choose basic services at a reduced price. The pricing was high for our needs. We should not have to pay for features we do not use."

"On a scale from one to ten, where one is low pricing and ten is high pricing, I would rate Confluent's pricing at five. I have not encountered any additional costs."

"Confluent has a yearly license, which is a bit high because it's on a per-user basis."

"You have to pay additional for one or two features."

"Confluent is expensive, I would prefer, Apache Kafka over Confluent because of the high cost of maintenance."

"Regarding pricing, I think Confluent is a premium product, but it's hard for me to say definitively if it's overly expensive. We're still trying to understand if the features and reduced maintenance complexity justify the cost, especially as we scale our platform use."

"It comes with a high cost."

More Confluent pricing and cost advice

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"Zapier's price is good."

"It's very affordable."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"The product is reasonably priced."

More Zapier pricing and cost advice

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Retailer

12%

Manufacturing Company

Construction Company

16%

Manufacturing Company

10%

Comms Service Provider

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	4
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Confluent?

They charge a lot for scaling, which makes it expensive.

See all answers

What needs improvement with Confluent?

See all answers

What is your primary use case for Confluent?

The main use cases for Confluent are log aggregation and streaming. I'm familiar with Confluent stream processing with KSQL. KSQL helps in terms of data analytics strategies because if we are the d...

See all answers

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

See all answers

What needs improvement with Zapier?

Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...

See all answers

What is your primary use case for Zapier?

My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...

See all answers

Comparisons

Palantir Foundry vs Confluent

Compared 10% of the time

Azure Stream Analytics vs Confluent

Compared 7% of the time

Databricks vs Confluent

Compared 6% of the time

Amazon Kinesis vs Confluent

Compared 6% of the time

Apache Spark Streaming vs Confluent

Compared 6% of the time

More Confluent Competitors

Boomi iPaaS vs Zapier

Compared 6% of the time

Tray.io vs Zapier

Compared 4% of the time

SSIS vs Zapier

Compared 4% of the time

Oracle Data Integrator (ODI) vs Zapier

Compared 4% of the time

MuleSoft Composer vs Zapier

Compared 4% of the time

More Zapier Competitors

Product Reports

Buyer's Guide

Confluent

October 2026

Download Confluent product report

Buyer's Guide

Zapier

September 2026

Download Zapier product report

Overview

Confluent offers scalable, open-source flexibility and seamless data replication, supported by strong cloud integration. Key features like Kafka Connect and real-time processing make it valuable for data streaming projects while ensuring high availability with a Multi-Region Cluster.

Confluent is a robust data streaming platform that enables efficient management and integration of real-time data pipelines. Its message-driven architecture and fault tolerance provide reliability, while a user-friendly dashboard and connectors support diverse data sources. Cloud integration reduces costs, and extensive documentation, plugins, and monitoring capabilities enhance collaboration and revision management. Despite some areas needing improvement, including security in the SaaS version and integration flexibility, Confluent remains a staple in industries requiring vast data processing and task automation.

What are Confluent's key features?

Scalability: Handles large volumes of data, ensuring continuous performance.
Kafka Connect: Enables seamless data integration across multiple systems.
Real-time Processing: Facilitates instant data insights for rapid decision-making.
Multi-Region Cluster: Maintains data availability across different geographical locations.
Cloud Integration: Reduces operational costs and enhances deployment flexibility.
User Dashboard: Simplifies management with an intuitive interface.

What benefits and ROI should users consider in reviews?

Cost-Efficiency: Improved processes reduce operational expenses.
Data Reliability: Ensures consistent and accurate data handling.
Increased Collaboration: Boosts team efficiency with comprehensive documentation and management tools.
Scalability: Supports business growth without compromising performance.
Integration Flexibility: Seamlessly connects with diverse data sources and systems.

Confluent is commonly implemented in finance, insurance, and software industries for applications like fraud detection, ETL tasks, and enterprise communication. It supports real-time data processing, project management, and task automation, often integrating with project management tools like Jira, providing valuable solutions for business processes.

Confluent

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Zapier

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost

BuzzFeed, Groupon, Spotify, Columbia University, FOX

Buyer's Guide

Cloud Data Integration

September 2026

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