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Confluent vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Confluent
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
25
Ranking in other categories
Streaming Analytics (6th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (22nd), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th), AI Software Development (18th)
 

Featured Reviews

PavanManepalli - PeerSpot reviewer
AVP - Sr Middleware Messaging Integration Engineer at Wells Fargo
Has supported streaming use cases across data centers and simplifies fraud analytics with SQL-based processing
I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools. They need to improve in that direction by not only reducing costs but also providing better solutions for the problems customers face to avoid frustrations, whether through future enhancement requests or ensuring product stability. The cost should be worked on, and they should provide better solutions for customers. Solutions should focus on hierarchical topics; if a customer has different types of data and sources, they should be able to send them to the same place for analytics. Currently, Confluent requires everything to send to the same topic, which becomes very large and makes running analytics difficult. The hierarchy of topics should be improved. This part is available in MQ and other products such as Solace, but it is missing in Confluent, leading many in capital markets and trading to switch to Solace. In terms of stability, it is not the stability itself that needs improvement but rather the delivery semantics. Other products offer exactly-once delivery out of the box, whereas Confluent states it will offer this but lacks the knobs or levers for tuning configurations effectively. Confluent has hundreds of configurations that application teams must understand, which creates a gap. Users are often unaware of what values to set for better performance or to achieve exactly-once semantics, making it difficult to navigate through them. Delivery semantics also need to be worked on.
MI
Go High Level Manager at Virtual Worker Now
Automation expertise grows and enhances global collaboration
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I find most useful in Confluent are the Multi-Region Cluster, MRC, and the Cluster Linking for replication."
"As an enterprise organization, data availability is critical and Confluent provides that SLA support."
"The design of the product is extremely well built and it is highly configurable."
"Kafka Connect framework is valuable for connecting to the various source systems where code doesn't need to be written."
"The most valuable feature that we are using is the data replication between the data centers allowing us to configure a disaster recovery or software. However, is it's not mandatory to use and because most of the features that we use are from Apache Kafka, such as end-to-end encryption. Internally, we can develop our own kind of product or service from Apache Kafka."
"With Confluent Cloud we no longer need to handle the infrastructure and the plumbing, which is a concern for Confluent, and the other advantage is that all portfolios have access to the data that is being shared."
"The biggest benefit of Confluent as a tool is that it is a distributed platform that provides more durability and stability."
"The most valuable feature of Confluent is the wide range of features provided. They're leading the market in this category."
"There are immense possibilities to scale your business through Zapier."
"Zapier has allowed our company to focus on important goals and run smoothly, rather than spend our time getting bogged down in mundane, busy work."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"Zapier, combined with MailParser, is an essential element of our back-end operations."
"Zapier luckily has a wide range of integrations, I would say."
"The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"Thanks to Zapier, I was able to integrate all the appointments into the Salesforce calendar."
 

Cons

"there is room for improvement in the visualization."
"It could have more themes. The themes in the version I'm using are very limited; they offer two to three themes."
"Areas for improvement include implementing multi-storage support to differentiate between database stores based on data age and optimizing storage costs."
"The Schema Registry service could be improved. I would like a bigger knowledge base of other use cases and more technical forums. It would be good to have more flexible monitoring features added to the next release as well."
"Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools."
"The pricing model should include the ability to pick features and be charged for them only."
"It could be improved by including a feature that automatically creates a new topic and puts failed messages."
"The formatting aspect within the page can be improved and more powerful."
"To make it a complete BPM solution, the UI component needs significant enhancement."
"Zapier is user-friendly, but when we have an application version that we want to connect with Zapier, sometimes it does not support us."
"My biggest concern with Zapier would be their pricing strategy."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
"Some apps are not available yet. For instance, a connection with Joomla! would be great."
"The technical support is low."
"The error reporting UI and organizing Zaps could be improved."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
 

Pricing and Cost Advice

"Confluent is highly priced."
"On a scale from one to ten, where one is low pricing and ten is high pricing, I would rate Confluent's pricing at five. I have not encountered any additional costs."
"The solution is cheaper than other products."
"It comes with a high cost."
"Confluent is an expensive solution as we went for a three contract and it was very costly for us."
"Confluence's pricing is quite reasonable, with a cost of around $10 per user that decreases as the number of users increases. Additionally, it's worth noting that for teams of up to 10 users, the solution is completely free."
"Regarding pricing, I think Confluent is a premium product, but it's hard for me to say definitively if it's overly expensive. We're still trying to understand if the features and reduced maintenance complexity justify the cost, especially as we scale our platform use."
"Confluent has a yearly license, which is a bit high because it's on a per-user basis."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very affordable."
"The price of Zapier is approximately $75 monthly."
"The product is reasonably priced."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"Zapier's price is good."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Retailer
11%
Computer Software Company
10%
Manufacturing Company
5%
Construction Company
15%
University
8%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise17
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Confluent?
They charge a lot for scaling, which makes it expensive.
What needs improvement with Confluent?
I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about ...
What is your primary use case for Confluent?
The main use cases for Confluent are log aggregation and streaming. I'm familiar with Confluent stream processing with KSQL. KSQL helps in terms of data analytics strategies because if we are the d...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
What is your primary use case for Zapier?
I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automat...
 

Comparisons

 

Overview

 

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Confluent vs. Zapier and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.