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Confluent vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Confluent
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
25
Ranking in other categories
Streaming Analytics (7th)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Data Integration (23rd), Cloud Data Integration (14th), Business Orchestration and Automation Technologies (19th), AI Software Development (18th)
 

Featured Reviews

PavanManepalli - PeerSpot reviewer
AVP - Sr Middleware Messaging Integration Engineer at Wells Fargo
Has supported streaming use cases across data centers and simplifies fraud analytics with SQL-based processing
I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about Confluent charging high fees while not offering features that match those of other tools. They need to improve in that direction by not only reducing costs but also providing better solutions for the problems customers face to avoid frustrations, whether through future enhancement requests or ensuring product stability. The cost should be worked on, and they should provide better solutions for customers. Solutions should focus on hierarchical topics; if a customer has different types of data and sources, they should be able to send them to the same place for analytics. Currently, Confluent requires everything to send to the same topic, which becomes very large and makes running analytics difficult. The hierarchy of topics should be improved. This part is available in MQ and other products such as Solace, but it is missing in Confluent, leading many in capital markets and trading to switch to Solace. In terms of stability, it is not the stability itself that needs improvement but rather the delivery semantics. Other products offer exactly-once delivery out of the box, whereas Confluent states it will offer this but lacks the knobs or levers for tuning configurations effectively. Confluent has hundreds of configurations that application teams must understand, which creates a gap. Users are often unaware of what values to set for better performance or to achieve exactly-once semantics, making it difficult to navigate through them. Delivery semantics also need to be worked on.
MI
Go High Level Manager at Virtual Worker Now
Automation expertise grows and enhances global collaboration
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it's a great company and they have excellent software."
"Having used SharePoint in the past, when I compare with traditional, old document repositories, like SharePoint, I would definitely recommend Confluent."
"I would rate the scalability of the solution at eight out of ten. We have 20 people who use Confluent in our organization now, and we hope to increase usage in the future."
"Confluence's greatest asset is its user-friendly interface, coupled with its remarkable ability to seamlessly integrate with a vast range of other solutions."
"Kafka Connect framework is valuable for connecting to the various source systems where code doesn't need to be written."
"The most valuable is its capability to enhance the documentation process, particularly when creating software documentation."
"Confluent is an amazing tool that is highly configurable, integrates very well with Jira, and lets you create nice documentation for various products while also supporting reporting and online content hosting."
"Confluent facilitates the messaging tasks with Kafka, streamlining our processes effectively."
"Thanks to Zapier, I was able to integrate all the appointments into the Salesforce calendar."
"I utilized Zapier's feature of connecting over 2000 apps for various automations in my business processes."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"The main thing I appreciate about Zapier is that it has maximum availability of apps, with most tools being available compared to different solutions."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"Zapier has allowed our company to focus on important goals and run smoothly, rather than spend our time getting bogged down in mundane, busy work."
"Requeue is a time saver."
 

Cons

"They should remove Zookeeper because of security issues."
"It could have more themes. They should also have more reporting-oriented plugins as well. It would be great to have free custom reports that can be dispatched directly from Jira."
"Confluent is expensive, I would prefer, Apache Kafka over Confluent because of the high cost of maintenance."
"The pricing model should include the ability to pick features and be charged for them only."
"I am not very impressed by Confluent. We continuously face issues, such as Kafka being down and slow responses from the support team."
"It would be great if the knowledge based documents in the support portal could be available for public use as well."
"It could have more themes. The themes in the version I'm using are very limited; they offer two to three themes."
"The product should integrate tools for incorporating diagrams like Lucidchart. It also needs to improve its formatting features. We also faced issues while granting permissions."
"To make it a complete BPM solution, the UI component needs significant enhancement."
"Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more complex."
"The only frustrating thing was the support. Most applications have a chat or call center function for support."
"I think that this solution should have more apps connected to it."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"The Google Analytics integrations (especially the Facebook Lead Forms to Google Analytics) HubSpot, that leads to Android phone integration"
"We currently switch from Zapier because it was so expensive. My experience shows that for our use cases, other tools are cheaper."
"Occasionally, we did have stability issues."
 

Pricing and Cost Advice

"Regarding pricing, I think Confluent is a premium product, but it's hard for me to say definitively if it's overly expensive. We're still trying to understand if the features and reduced maintenance complexity justify the cost, especially as we scale our platform use."
"On a scale from one to ten, where one is low pricing and ten is high pricing, I would rate Confluent's pricing at five. I have not encountered any additional costs."
"Confluent has a yearly license, which is a bit high because it's on a per-user basis."
"The solution is cheaper than other products."
"You have to pay additional for one or two features."
"It comes with a high cost."
"Confluent is an expensive solution as we went for a three contract and it was very costly for us."
"Confluence's pricing is quite reasonable, with a cost of around $10 per user that decreases as the number of users increases. Additionally, it's worth noting that for teams of up to 10 users, the solution is completely free."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"The product is reasonably priced."
"Zapier's price is good."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"The price of Zapier is approximately $75 monthly."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"Think your Zaps through to make sure you don't use more Zaps than you need."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Retailer
11%
Computer Software Company
8%
Manufacturing Company
6%
Construction Company
16%
Manufacturing Company
10%
Financial Services Firm
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise17
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Confluent?
They charge a lot for scaling, which makes it expensive.
What needs improvement with Confluent?
I recommend that Confluent should improve its solution to keep up with competitors in the market, such as Solace and other upcoming tools such as NATS. Recently, there has been a lot of buzz about ...
What is your primary use case for Confluent?
The main use cases for Confluent are log aggregation and streaming. I'm familiar with Confluent stream processing with KSQL. KSQL helps in terms of data analytics strategies because if we are the d...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...
What is your primary use case for Zapier?
My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...
 

Comparisons

 

Overview

 

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost
BuzzFeed, Groupon, Spotify, Columbia University, FOX
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