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Confluent vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Confluent
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
Streaming Analytics (3rd)
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Cloud Data Integration (11th)
 

Featured Reviews

Gustavo-Barbosa Dos Santos - PeerSpot reviewer
Has good technical support services and a valuable feature for real-time data streaming
Implementing Confluent's schema registry has significantly enhanced our organization's data quality assurance. It helps us understand the various requirements of multiple customers and validates the information for different versions. We can automate the tasks using Confluent Kafka. Thus, it guarantees us the data quality and maintains the integrity of message contracts.
Sachin Shrtivastava - PeerSpot reviewer
Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their tech support is amazing; they are very good, both on and off-site."
"Confluent facilitates the messaging tasks with Kafka, streamlining our processes effectively."
"I find Confluent's Kafka Connectors and Kafka Streams invaluable for my use cases because they simplify real-time data processing and ETL tasks by providing reliable, pre-packaged connectors and tools."
"Kafka Connect framework is valuable for connecting to the various source systems where code doesn't need to be written."
"It is also good for knowledge base management."
"Implementing Confluent's schema registry has significantly enhanced our organization's data quality assurance."
"I would rate the scalability of the solution at eight out of ten. We have 20 people who use Confluent in our organization now, and we hope to increase usage in the future."
"The design of the product is extremely well built and it is highly configurable."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"What's most valuable in Zapier is its simplicity, seamlessness, and smooth plug-in, so you won't need to build code for every action. I'm not a developer, but I can use Zapier."
"Zapier is user-friendly and most information is available within the page for specific automation."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"Zapier luckily has a wide range of integrations, I would say."
"The product's initial setup phase was very easy."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
 

Cons

"One area we've identified that could be improved is the governance and access control to the Kafka topics. We've found some limitations, like a threshold of 10,000 rules per cluster, that make it challenging to manage access at scale if we have many different data sources."
"They should remove Zookeeper because of security issues."
"The product should integrate tools for incorporating diagrams like Lucidchart. It also needs to improve its formatting features. We also faced issues while granting permissions."
"Currently, in the early stages, I see a gap on the security side. If you are using the SaaS version, we would like to get a fuller, more secure solution that can be adopted right out of the box. Confluence could do a better job sharing best practices or a reusable pattern that others have used, especially for companies that can not afford to hire professional services from Confluent."
"There is no local support team in Saudi Arabia."
"Areas for improvement include implementing multi-storage support to differentiate between database stores based on data age and optimizing storage costs."
"In Confluent, there could be a few more VPN options."
"It could be more user-friendly and centralized. A way to reduce redundancy would be helpful."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"My biggest concern with Zapier would be their pricing strategy."
"The solution does not work properly when we apply filters and we get errors."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
 

Pricing and Cost Advice

"Confluence's pricing is quite reasonable, with a cost of around $10 per user that decreases as the number of users increases. Additionally, it's worth noting that for teams of up to 10 users, the solution is completely free."
"The solution is cheaper than other products."
"Regarding pricing, I think Confluent is a premium product, but it's hard for me to say definitively if it's overly expensive. We're still trying to understand if the features and reduced maintenance complexity justify the cost, especially as we scale our platform use."
"It comes with a high cost."
"Confluent is an expensive solution."
"Confluent is an expensive solution as we went for a three contract and it was very costly for us."
"On a scale from one to ten, where one is low pricing and ten is high pricing, I would rate Confluent's pricing at five. I have not encountered any additional costs."
"The pricing model of Confluent could improve because if you have a classic use case where you're going to use all the features there is no plan to reduce the features. You should be able to pick and choose basic services at a reduced price. The pricing was high for our needs. We should not have to pay for features we do not use."
"The product is reasonably priced."
"The price of Zapier is approximately $75 monthly."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"It's very affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
6%
Retailer
6%
Computer Software Company
9%
Financial Services Firm
9%
University
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Confluent?
I find Confluent's Kafka Connectors and Kafka Streams invaluable for my use cases because they simplify real-time data processing and ETL tasks by providing reliable, pre-packaged connectors and to...
What is your experience regarding pricing and costs for Confluent?
They charge a lot for scaling, which makes it expensive.
What needs improvement with Confluent?
I am not very impressed by Confluent. We continuously face issues, such as Kafka being down and slow responses from the support team. The lack of easy access to the Confluent support team is also a...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
 

Comparisons

 

Overview

 

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Confluent vs. Zapier and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.