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Confluent vs Zapier comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Confluent
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
23
Ranking in other categories
Streaming Analytics (4th)
Zapier
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
Cloud Data Integration (10th)
 

Featured Reviews

Gustavo-Barbosa Dos Santos - PeerSpot reviewer
Has good technical support services and a valuable feature for real-time data streaming
Implementing Confluent's schema registry has significantly enhanced our organization's data quality assurance. It helps us understand the various requirements of multiple customers and validates the information for different versions. We can automate the tasks using Confluent Kafka. Thus, it guarantees us the data quality and maintains the integrity of message contracts.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A person with a good IT background and HTML will not have any trouble with Confluent."
"We mostly use the solution's message queues and event-driven architecture."
"Kafka Connect framework is valuable for connecting to the various source systems where code doesn't need to be written."
"The benefit is escaping email communication. Sometimes people ignore emails or put them into spam, but with Confluence, everyone sees the same text at the same time."
"Their tech support is amazing; they are very good, both on and off-site."
"The most valuable is its capability to enhance the documentation process, particularly when creating software documentation."
"The design of the product is extremely well built and it is highly configurable."
"It is also good for knowledge base management."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"Zapier luckily has a wide range of integrations, I would say."
"The initial setup is pretty easy to do."
"The product's initial setup phase was very easy."
"Webhooks are the most valuable feature of Zapier."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"The solution is a SaaS and does not require a complex setup."
 

Cons

"They should remove Zookeeper because of security issues."
"It could have more integration with different platforms."
"I am not very impressed by Confluent. We continuously face issues, such as Kafka being down and slow responses from the support team."
"In Confluent, there could be a few more VPN options."
"Currently, in the early stages, I see a gap on the security side. If you are using the SaaS version, we would like to get a fuller, more secure solution that can be adopted right out of the box. Confluence could do a better job sharing best practices or a reusable pattern that others have used, especially for companies that can not afford to hire professional services from Confluent."
"The product should integrate tools for incorporating diagrams like Lucidchart. It also needs to improve its formatting features. We also faced issues while granting permissions."
"there is room for improvement in the visualization."
"Areas for improvement include implementing multi-storage support to differentiate between database stores based on data age and optimizing storage costs."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
"It could support various languages along with Python."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"The pricing could be a little cheaper."
"My biggest concern with Zapier would be their pricing strategy."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
 

Pricing and Cost Advice

"Confluence's pricing is quite reasonable, with a cost of around $10 per user that decreases as the number of users increases. Additionally, it's worth noting that for teams of up to 10 users, the solution is completely free."
"The pricing model of Confluent could improve because if you have a classic use case where you're going to use all the features there is no plan to reduce the features. You should be able to pick and choose basic services at a reduced price. The pricing was high for our needs. We should not have to pay for features we do not use."
"It comes with a high cost."
"On a scale from one to ten, where one is low pricing and ten is high pricing, I would rate Confluent's pricing at five. I have not encountered any additional costs."
"Confluent is highly priced."
"Confluent is an expensive solution as we went for a three contract and it was very costly for us."
"Confluent is expensive, I would prefer, Apache Kafka over Confluent because of the high cost of maintenance."
"The solution is cheaper than other products."
"The price of Zapier is approximately $75 monthly."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"Zapier's price is good."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very affordable."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"The product is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Manufacturing Company
7%
Insurance Company
6%
Computer Software Company
15%
Financial Services Firm
10%
University
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Confluent?
I find Confluent's Kafka Connectors and Kafka Streams invaluable for my use cases because they simplify real-time data processing and ETL tasks by providing reliable, pre-packaged connectors and to...
What is your experience regarding pricing and costs for Confluent?
They charge a lot for scaling, which makes it expensive.
What needs improvement with Confluent?
I am not very impressed by Confluent. We continuously face issues, such as Kafka being down and slow responses from the support team. The lack of easy access to the Confluent support team is also a...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Comparisons

 

Overview

 

Sample Customers

ING, Priceline.com, Nordea, Target, RBC, Tivo, Capital One, Chartboost
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Confluent vs. Zapier and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.