Concentrix vs NTT Support Services comparison

Concentrix and NTT DATA are both solutions in the IT Support Services category. Concentrix is ranked #2, while NTT DATA is ranked #6. Concentrix holds a 19.9% mindshare in ISS, compared to NTT DATA’s 6.6% mindshare.

Concentrix

710 Views
149 Comparison Views

NTT Support Services

109 Views
109 Comparison Views

Concentrix

NTT Support Services

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Concentrix

Ranking in IT Support Services

2nd

Average Rating

0.0

Number of Reviews

Ranking in other categories

Customer Success Management (5th)

NTT Support Services

Ranking in IT Support Services

6th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the IT Support Services category, the mindshare of Concentrix is 19.9%, down from 24.3% compared to the previous year. The mindshare of NTT Support Services is 6.6%, down from 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Support Services Mindshare Distribution
Product	Mindshare (%)
Concentrix	19.9%
NTT Support Services	6.6%
Other	73.5%

IT Support Services

Top Industries

By visitors reading reviews

Manufacturing Company

13%

Construction Company

10%

Comms Service Provider

10%

University

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Teleperformance Contact Management Outsourcing vs Concentrix

Compared 33% of the time

Tech Mahindra Service Desk vs Concentrix

Compared 24% of the time

Foundever vs Concentrix

Compared 22% of the time

Gainsight vs Concentrix

Compared 8% of the time

Totango vs Concentrix

Compared 8% of the time

More Concentrix Competitors

CDW Technology Support vs NTT Support Services

Compared 100% of the time

More NTT Support Services Competitors

Also Known As

Convergys, ServiceSource

No data available

Overview

Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.

Concentrix

Improve your operational effectiveness
Accelerate technology availability and reduce operational complexity. We provide client-centric, data-driven IT Support Services across multiple vendors, delivered through our innovative digital capabilities and deep technical expertise. This gives you higher availability, reduced operational complexity, and improves the return on your IT assets – freeing your IT staff to focus on innovation and transformation. Leverage the innovative digital capabilities of our services platform, Manage Center portal, and skills within our Global Delivery Centers to help you get the most out of your technology.

NTT DATA

Sample Customers

DIRECTV

Information Not Available

See our list of best IT Support Services vendors.

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