

CMiC Enterprise Content Management and OpenText Content Management compete in the content management category. OpenText has the upper hand for broader applicability across various sectors.
Features: CMiC focuses on industry-specific functionalities with integrated project management, seamless content handling, and workflow enhancement. OpenText provides advanced document management, collaboration, and automation tools for diverse industries.
Ease of Deployment and Customer Service: CMiC offers a straightforward deployment process for specific industries with effective support. OpenText provides flexible deployments, including cloud and on-premises, with comprehensive customer service and expert support.
Pricing and ROI: CMiC has lower setup costs and promises high ROI in niche markets. OpenText requires higher investment but offers significant value with extensive features and broad applicability.
| Product | Market Share (%) |
|---|---|
| OpenText Content Management | 9.2% |
| CMiC Enterprise Content Management | 0.5% |
| Other | 90.3% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
This is where CMiC's Enterprise Content Management comes in. CMiC allows all content to be moved into and out of your emails, storage devices and into your CMiC platform, all organized and easily accessible for future retrieval and use.
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.
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