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CloudBees vs Gremlin Reliability Management Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
CloudBees offers reliable support and automation, enhancing ROI and efficiency in deployments and security audits over Jenkins.
Sentiment score
6.7
Gremlin Platform cut testing staff, reduced errors, improved uptime, and increased efficiency with 30% fewer production issues.
We are seeing a return on investment from using Gremlin Reliability Management Platform because we are getting less production issues by thirty percent, as I mentioned earlier, making it a great investment.
DEVOPS specialist at a media company with 10,001+ employees
We do not need to look at all the day's metrics on Grafana dashboards; we run our chaos experiments in a production environment to see how reliable our product or service is.
DevOps & Mlops Engineer at a printing company with 1-10 employees
If we needed ten people to do tests once upon a time, now, using Gremlin Reliability Management Platform, we can do it with a fifty percent reduction in employees.
Senior Software Engineer at a sports company with 10,001+ employees
 

Customer Service

Sentiment score
6.4
CloudBees offers responsive customer service and technical support, though some users report recurring issues and suggest prioritizing user needs.
Sentiment score
8.4
Gremlin's customer support is highly praised for responsiveness, effective solutions, and valuable subscription models, enhancing overall customer satisfaction.
When I have questions or run into issues with Gremlin Reliability Management Platform, their support team is helpful and responsive.
DevOps & Mlops Engineer at a printing company with 1-10 employees
The expert partnership model is a significant strength I can suggest for Gremlin Reliability Management Platform.
VP Global at a tech vendor with 10,001+ employees
The customer support for Gremlin Reliability Management Platform is good overall.
DEVOPS specialist at a media company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
CloudBees efficiently scales across environments, supporting microservices and integrations, with users praising its operational flexibility and adaptability.
Sentiment score
7.7
Gremlin's platform scales well on AWS and GCP, smoothly supporting chaos experiments and larger teams with positive user experiences.
Gremlin Reliability Management Platform scales smoothly for running more chaos experiments, adding more services, or supporting a larger team.
DevOps & Mlops Engineer at a printing company with 1-10 employees
More than scalability, I thought about availability because it is a really important thing of the architecture tools.
Dev Ops To Development (IT) at a non-tech company with self employed
The scalability of Gremlin Reliability Management Platform depends on the scalability of the underlying infrastructure that we are hosting it on.
Senior Software Engineer at a sports company with 10,001+ employees
 

Stability Issues

Sentiment score
6.6
CloudBees stability is generally rated high, but setup, upgrades, and scaling present challenges affecting overall user satisfaction.
Sentiment score
9.2
The Gremlin Reliability Management Platform is praised for its stability and reliability, with users highlighting its dependable performance.
The deployment can take a couple of hours or a couple of minutes.
Senior Qe Lead at Cognizant
I have not seen any downtime or issues with its behavior or performance.
Senior Software Engineer at a sports company with 10,001+ employees
 

Room For Improvement

CloudBees users seek improved error previews, faster resolutions, better UI, AI integration, and enhanced tool integration and performance.
The Gremlin Reliability Platform requires AI enhancements, better integration, user-friendly features, and more educational resources to improve usability and value.
If possible, we could sort the logs so we can get the exact error on one page.
Senior Qe Lead at Cognizant
I think it would be useful to have some integration with Splunk or other log collectors, or maybe in the future, the ability to link Dynatrace or any other observability platform.
Dev Ops To Development (IT) at a non-tech company with self employed
If we can integrate it with natural language, could we talk to Gremlin Reliability Management Platform and have it configure some of the basic settings so that non-technical persons can also work on Gremlin Reliability Management Platform-like tools?
DEVOPS specialist at a media company with 10,001+ employees
The user interface is great, the integration is smooth, and Gremlin Reliability Management Platform has a fantastic support team that helps us a lot in many cases.
DevOps & Mlops Engineer at a printing company with 1-10 employees
 

Setup Cost

Enterprise users justify CloudBees' high pricing due to valuable benefits, appreciated licensing model, and core product features.
Enterprise buyers find Gremlin costly yet valuable for large-scale systems, though pricing and dashboard clarity vary by company.
It is not so cheap, but it has very powerful features.
Dev Ops To Development (IT) at a non-tech company with self employed
From a pricing standpoint of view regarding Gremlin Reliability Management Platform, I would say it is a bit expensive, but that expense is worth it given the kind of benefits it offers.
VP Global at a tech vendor with 10,001+ employees
My role does not incur costs for us since we have an NFR for Gremlin Reliability Management Platform that we can use in our case.
DevOps & Mlops Engineer at a printing company with 1-10 employees
 

Valuable Features

CloudBees excels with user-friendly interface, strong integrations, scalability, security, and features, ideal for complex CI/CD management.
Gremlin's platform improves reliability with automated tests, failure simulations, risk detection, flexibility, and measurable infrastructure resilience.
The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us.
Senior Qe Lead at Cognizant
There are really two pathways along: fewer incidents because with Gremlin Reliability Management Platform, we can make every part of the infrastructure more solid, and less downtime because we can test more architectures and then things like how to put in high availability clusters.
Dev Ops To Development (IT) at a non-tech company with self employed
We fix failures even before they occur, which is basically proactive risk detection and risk mitigation.
VP Global at a tech vendor with 10,001+ employees
The best feature that Gremlin Reliability Management Platform offers for me is the prebuilt reliability test; I think that is the best feature along with the automated scheduling.
DEVOPS specialist at a media company with 10,001+ employees
 

Categories and Ranking

CloudBees
Ranking in DevSecOps
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Configuration Management (10th), Value Stream Management Software (2nd), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (9th)
Gremlin Reliability Managem...
Ranking in DevSecOps
7th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), IT Infrastructure Monitoring (25th)
 

Mindshare comparison

As of May 2026, in the DevSecOps category, the mindshare of CloudBees is 3.4%, up from 2.2% compared to the previous year. The mindshare of Gremlin Reliability Management Platform is 0.6%. It is calculated based on PeerSpot user engagement data.
DevSecOps Mindshare Distribution
ProductMindshare (%)
CloudBees3.4%
Gremlin Reliability Management Platform0.6%
Other96.0%
DevSecOps
 

Featured Reviews

KishoreKumar4 - PeerSpot reviewer
Senior Qe Lead at Cognizant
Consistent automation has improved deployments and supports efficient client-facing workflows
Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.
VL
Senior Software Engineer at a sports company with 10,001+ employees
Chaos experiments have revealed weak points and now provide controlled cost-saving tests
The best features of Gremlin Reliability Management Platform are the safe failure injection, which is crucial as we can simulate the failures in a manner that we know these are just dumping tests and not the actual issues. Whether it is the CPU spike or the memory exhaustion, or the network latency, or the server shutdown, server shutdown is one of the most favorite features that I have in Gremlin Reliability Management Platform. The controlled blast radius is another standout feature. The controlled blast radius feature has helped my team in that we actually wanted to target only one specific container, our Docker containers that we deployed. It helped us to conduct tests in a very specific, isolated manner instead of launching a larger test or focusing on hundreds of servers at a time, resulting in very limited impact. Since ours is a very small team, we do not want to impact other servers. This controlled blast radius helped us to only focus on our servers and not impact any other team. Gremlin Reliability Management Platform has positively impacted my organization because before Gremlin Reliability Management Platform, we did not even know how to conduct these chaos engineering tests. We heard about it, but we had no idea of how to do something of that nature. If there are ten servers, ten systems in our architecture and if suddenly something goes down, nobody knew what would happen next. We did not even know how to simulate these types of tests. This lack of confidence has been mitigated by using Gremlin Reliability Management Platform. Now we can confidently test and see which system is the most critical. If this goes down, what happens? How much business valuation are we going to impact? How much loss are we going to incur? All of this is now clearly visible and transparent. Since using Gremlin Reliability Management Platform, we were able to reduce the incidents by six percent after conducting our limited experiments. We were also able to increase the uptime from ninety-eight to ninety-nine, which represents a one percent increase in uptime.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
15%
Manufacturing Company
9%
Computer Software Company
6%
Printing Company
11%
Construction Company
11%
Financial Services Firm
10%
Sports Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise18
By reviewers
Company SizeCount
Small Business3
Large Enterprise6
 

Questions from the Community

What needs improvement with CloudBees?
For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error is coming. This creates complexity. If possible, we could sort the logs so we can...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can be deployed using CloudBees. Once we click to start the build, it automatically r...
What needs improvement with Gremlin Reliability Management Platform?
There are certain areas where I think Gremlin Reliability Management Platform can improve. I would certainly add features related to AI and GenAI for recommendations. While dependency identificatio...
What is your primary use case for Gremlin Reliability Management Platform?
The primary reason I am using Gremlin Reliability Management Platform is to proactively test failures, identify weaknesses in my system, and fix them before real incidents actually occur. From a pr...
What advice do you have for others considering Gremlin Reliability Management Platform?
I would certainly suggest others venture into Gremlin Reliability Management Platform, as there is no second thought about it. However, I would not recommend jumping straight into production chaos....
 

Comparisons

No data available
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Information Not Available
Find out what your peers are saying about CloudBees vs. Gremlin Reliability Management Platform and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.