Citrix NetScaler vs F5 BIG-IP Local Traffic Manager (LTM) comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Mar 6, 2024

We compared F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler based on our user's reviews in several parameters.

The F5 BIG-IP Local Traffic Manager (LTM) is praised for its efficient traffic distribution and excellent customer service, with users highlighting the product's positive return on investment. In contrast, Citrix NetScaler stands out for its robust load balancing capabilities, security features, and scalability. Users also appreciate the competitive pricing and responsiveness of the support team. Enhancements desired for F5 BIG-IP LTM include improved documentation and user interfaces, while Citrix NetScaler users seek improved scalability and compatibility with applications.

Features: F5 BIG-IP LTM excels in efficiently distributing traffic, managing load, enhancing application performance, and ensuring high availability. Citrix NetScaler stands out with robust load balancing, security features against DDoS attacks, secure remote access, and seamless scalability.

Pricing and ROI: The setup cost for F5 BIG-IP Local Traffic Manager (LTM) is described as easy and straightforward, without any complications. It offers flexible and customizable licensing options. Citrix NetScaler also has a straightforward and easy setup cost, with users mentioning its cost-effectiveness. It offers competitive and reasonable pricing and flexible licensing options., F5 BIG-IP LTM and Citrix NetScaler both offer favorable ROI according to user feedback. F5 LTM is valued for its contribution to business success, while Citrix NetScaler delivers positive outcomes and benefits for users.

Room for Improvement: The F5 BIG-IP Local Traffic Manager (LTM) could benefit from better documentation, more intuitive user interfaces, streamlined workflows, improved ease of use, more responsive customer support, and timely updates. In comparison, users of Citrix NetScaler desire improved scalability, more intuitive interfaces, enhanced documentation and support, and resolution of compatibility issues with certain applications.

Deployment and customer support: The user feedback for F5 BIG-IP Local Traffic Manager (LTM) indicates varying durations for establishing a new tech solution, with some users mentioning three months for deployment and an additional week for setup, while others mention a week for both. Citrix NetScaler users mention different timeframes for deployment and setup, emphasizing that both should be considered or that they may refer to the same period., The customer service for F5 BIG-IP LTM is highly commendable, with knowledgeable and responsive representatives. Users appreciate the prompt resolution of issues and professional support. Citrix NetScaler also provides satisfactory customer service with a helpful and responsive support team, offering effective solutions.

The summary above is based on 60 interviews we conducted recently with F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler users. To access the review's full transcripts, download our report.

To learn more, read our detailed Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Citrix ADC are load balancing and application firewall.""The program is easy to install and to set up.""Most of the functions are user-friendly and great.""It is a complete solution for those looking for an all-in-one.""The most valuable feature of Citrix NetScaler was the seamless integration. Additionally, the UI is good.""The load balancing is one of the most valuable features.""Citrix NetScaler offers robust security features, including SmartAccess and customizable policies, making it a reliable choice for safeguarding user data.""Global load balancing between data centers."

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"It supports APIs and virtual additions for cloud and VMware.""The support from F5 BIG-IP LTM is good.""We use F5 BIG-IP Local Traffic Manager to balance traffic.""The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use.""It is an easy way to build application policies (graphical).""We like is how they integrate nicely with the Oracle PeopleSoft application.""Where we are finding the AWS version helpful is when we are trying to scale up new environments. AWS Marketplace helps here a lot.""The most valuable feature is customization."

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Cons
"Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good.""Getting to use some of the advanced tools, even with the assistance of Citrix support, can be challenging.""Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades.""I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement.""Development team's response time could be better.""It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus.""Does not include security. A web application firewall would be a nice addition.""The licensing model and technical support of the solution could be improved."

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"LTM would be improved with the inclusion of signature-based blocking.""The synchronization does works fairly well. However, if I were to make changes, I would make it easier to start the sync process.""Lacking in free training to help users understand the product more, so they would know how to correctly use it. Like other vendors and their products, becoming more proactive is an area for improvement.""The initial setup can take a long time.""Needs to provide a visual interface to follow a customer's activity (from client to BIG-IP to SNAT IP to the chosen server, then back). Today, we are still performing packet captures.""We would like to have integration into encryption and PKI integration with SafeNet. That is probably the key component in using External PKIs, letting people bring their PKIs with them.""There are issues with F5 BIG-IP but they are minor issues not affecting production and services. Sometimes the operations and the facility systems fail. However, there is an alert action from the windows. An ordeal for the manager.""The solution's initial setup process was quite complex. I"

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Pricing and Cost Advice
  • "It's not for startups or SOHO."
  • "Costly product and complicated licensing."
  • "It all depends on the features that will be used and the number of accesses."
  • "It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."
  • "We have been evaluating F5, Citrix, and other ADC products. Citrix is the most expense of all of them."
  • "We are quite happy with price. It's not too high."
  • "I do not have any experience with the pricing of the product."
  • "You get the value for your money. There aren't any hidden fees."
  • More Citrix NetScaler Pricing and Cost Advice →

  • "Though functionality is high, its cost can be considered slightly higher than its competitors​."
  • "The licensing pricing seems relatively easy enough to get your head around. I would advise anyone to ensure that you have a conversation with an F5 consultant before purchasing, as you would with most products."
  • "Take a look at the modules that you are going to use. Look into the best bundles for them."
  • "The only area that has room for improvement would be pricing, so its competitors do not have a say."
  • "If your IT budget is good, go for it."
  • "This product is costly from a licensing perspective considering its competitors."
  • "Check other vendors like Cisco, Citrix or A10 Networks. There are plenty in the market with which you can achieve same thing."
  • "Great product for the money. But they can get really expensive, so get what meets your needs."
  • More F5 BIG-IP Local Traffic Manager (LTM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:From a security standpoint, It is a comprehensive solution in a single box.
    Top Answer:For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten. However, if you're exploring the full range of NetScaler's capabilities, my… more »
    Top Answer:In the latest version of Citrix NetScaler, there are specific improvements in the appliances, particularly in the management interfaces, which were not available in previous versions. If one device or… more »
    Top Answer:The support from F5 BIG-IP LTM is good.
    Top Answer:There are a few licensing options available for F5 BIG-IP LTM. You can have a perpetual license which is a lifetime license. You then only need to renew the support, if you choose to open a ticket… more »
    Top Answer:The pricing must be more flexible. We get billed for firewalls based on the usage. It will be helpful if the solution provides such flexibility.
    Ranking
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    Average Words per Review
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    Rating
    8.2
    Views
    10,717
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    8,912
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    30
    Average Words per Review
    483
    Rating
    8.3
    Comparisons
    Also Known As
    Citrix ADC, NetScaler, Citrix NetScaler VPX
    F5 BIG-IP, BIG-IP LTM, F5 ASM, Viprion, F5 BIG-IP Virtual Edition , Crescendo Networks Application Delivery Controller, BIG IP
    Learn More
    Overview

    Citrix NetScaler is an application delivery controller (ADC) and load-balancing solution for multi-cloud environments. Because its software and hardware form factors are all built on a single code base, Citrix NetScaler provides operational and feature consistency with comprehensive security for monolithic and microservices-based applications on-premises and in the cloud. The solution is designed to optimize, manage, and secure network traffic. Switching features, security and protection features, and network integration efficiency capabilities are all part of its feature set.

    Citrix NetScaler Features

    Citrix NetScaler has many valuable key features. Some of the most useful ones include:

    • Citrix Gateway
    • Secure Access
    • Layer 7 content switching
    • Database load balancing
    • Triscale clustering
    • E-based policy enforcement
    • Surge protection and priority queuing
    • Application acceleration
    • Application security, including DoS attack defense, content rewriting and response control, SSL encryption, and more.
    • Network Integration

    Citrix NetScaler Benefits

    There are many benefits to implementing Citrix NetScaler. Some of the biggest advantages the solution offers include:

    • Improved Application Performance: Citrix NetScaler optimizes the delivery of applications, reducing latency and improving the user experience.
    • Scalability: The solution can scale to handle large amounts of traffic, ensuring that applications are available even during periods of high demand.
    • Advanced Security: Citrix NetScaler includes a range of security features, such as SSL offloading, to help secure applications and protect against threats.
    • Availability: Load balancing and failover capabilities ensure that applications are always available, even in the event of a failure.
    • Good user experience: The solution’s Global Server Load Balancing (GSLB) ensures that users are directed to the nearest available application, reducing latency and improving the user experience.
    • Reduced costs: By improving application performance and reducing downtime, Citrix NetScaler can help organizations reduce costs associated with application delivery.
    • Agility: Citrix NetScaler makes it easier for organizations to deploy and manage applications, helping to increase the speed and efficiency of IT operations.
    • Analytics and monitoring: Provides insight into network and application performance, helping organizations to identify and resolve issues quickly.

    Reviews from Real Users

    Citrix NetScaler is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is easy to use, is robust, and has good load balancing.

    A Senior Citrix Engineer at Troye, says, “The web application firewalling component is probably the most powerful feature as it can identify attacks on the network at an application level which is quite important. There is also good functionality where we use IP reputation and geofencing to mitigate threats from the outside world.”

    “The feature that I have found most valuable is its load balancing,” explains a Security Consultant at a tech services company.

    Timur G., Team Head of Network Security at DOM.RF, writes, “The most valuable feature of Citrix ADC is its ease of use.” 

    Another PeerSpot reviewer, Nirav S., Technical Solutions Architect at MindTree, mentions, "Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well."

    F5 BIG-IP LTM optimizes the speed and reliability of your apps via both network and application layers. Using real-time protocol and traffic management decisions based on app and server and connection management conditions, and TCP and content offloading, BIG-IP LTM dramatically improves application and infrastructure responsiveness. BIG-IP LTM's architecture includes protocol awareness to control traffic for the most important applications. BIG-IP LTM tracks the dynamic performance levels of servers and delivers SSL performance and visibility for inbound and outbound traffic, to protect the user experience by encrypting everything from the client to the server.

    BIG-IP LTM provides enterprise-class Application Delivery Controller (ADC). You get granular layer 7 control, SSL offloading and acceleration capabilities, and advanced scaling technologies that deliver performance and reliability on-demand. The highly optimized TCP/IP stack combines TCP/IP techniques and improvements in the latest RFCs with extensions to minimize the effect of congestion and packet loss and recovery. Independent testing tools and customer experiences show LTM's TCP stack delivers up to a 2x performance gain for users and a 4x increase in bandwidth efficiency.

    Sample Customers
    ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
    Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.
    Top Industries
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm15%
    Manufacturing Company12%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm13%
    Government9%
    Healthcare Company5%
    REVIEWERS
    Comms Service Provider20%
    Financial Services Firm15%
    Computer Software Company15%
    Media Company6%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company15%
    Government9%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business33%
    Midsize Enterprise17%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM)
    March 2024
    Find out what your peers are saying about Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM) and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while F5 BIG-IP Local Traffic Manager (LTM) is ranked 1st in Application Delivery Controllers (ADC) with 116 reviews. Citrix NetScaler is rated 8.4, while F5 BIG-IP Local Traffic Manager (LTM) is rated 8.2. The top reviewer of Citrix NetScaler writes "Simple implementation, reliable, and good dashboards". On the other hand, the top reviewer of F5 BIG-IP Local Traffic Manager (LTM) writes "Helps deliver applications to users in a reliable, secure, and optimized way". Citrix NetScaler is most compared with Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy, Loadbalancer.org and A10 Networks Thunder ADC, whereas F5 BIG-IP Local Traffic Manager (LTM) is most compared with Fortinet FortiADC, Microsoft Azure Application Gateway, NGINX Plus, HAProxy and A10 Networks Thunder ADC. See our Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM) report.

    See our list of best Application Delivery Controllers (ADC) vendors.

    We monitor all Application Delivery Controllers (ADC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.