

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Cisco's support I would rate as a 10 compared to all other vendors.
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
I do not believe it integrated well with different infrastructures for hybrid environments.
The pricing for ConnectWise RMM is reasonable.
People typically understand north-south traffic flows but usually miss the east-west traffic flows in data centers.
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
| Product | Mindshare (%) |
|---|---|
| Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) | 0.6% |
| ConnectWise RMM | 0.5% |
| Other | 98.9% |

| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 6 |
| Large Enterprise | 16 |
Cisco Nexus Dashboard Fabric Controller, formerly DCNM, provides a consolidated dashboard offering insights into network operations, real-time telemetry, and automation capabilities. Users noted enhanced data center management and seamless SD-WAN integration.
Cisco Nexus Dashboard Fabric Controller integrates Python, Ansible, and Terraform for efficient traffic management. Comprehensive data center insight and stability highlight its utility across policy updates and network troubleshooting. With support for hybrid environments and enhanced network health data visibility, the platform suits complex, evolving infrastructures.
What are the Key Features?In data center operations, businesses leverage Cisco Nexus Dashboard Fabric Controller for improved security, tackling tasks like VPN operations and private cloud development. It enhances storage management, providing robust support to manage Nexus switches for optimized component oversight and security protocols.
ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.
ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.
What are the key features of ConnectWise RMM?ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.