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Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) vs ConnectWise RMM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cisco Nexus Dashboard Fabric Controller delivers consistent connections and high ROI, benefiting diverse sectors over a decade.
Sentiment score
6.2
ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
 

Customer Service

Sentiment score
6.4
Customer service is praised for responsiveness and expertise, though some operational cases take longer to resolve.
Sentiment score
8.1
ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.
Cisco's support I would rate as a 10 compared to all other vendors.
Network Engineer at a healthcare company with 1,001-5,000 employees
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
System Administrator at a computer software company with 11-50 employees
If I need any assistance, I go onto our guide portal.
Project Engineer at Moksh Tech
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
 

Scalability Issues

Sentiment score
7.3
Cisco Nexus Dashboard Fabric Controller is scalable, supporting integration and expansion, with varied user experiences on upgrading and compatibility.
Sentiment score
8.4
ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
System Administrator at a computer software company with 11-50 employees
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
Project Engineer at Moksh Tech
 

Stability Issues

Sentiment score
7.8
The Cisco Nexus Dashboard Fabric Controller is praised for its stable performance and reliability, especially in managing data centers.
Sentiment score
8.7
ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.
 

Room For Improvement

Cisco Nexus Dashboard needs easier configuration, better integration, improved performance, intuitive reporting, and competitive pricing to enhance user experience.
ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.
I do not believe it integrated well with different infrastructures for hybrid environments.
Network Engineer at a healthcare company with 1,001-5,000 employees
We always have problems where we can't log into it, so we have to use the web version.
Project Engineer at Moksh Tech
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
 

Setup Cost

Cisco Nexus Dashboard Fabric Controller is costly but offers high value, transparent pricing, and excellent support and service.
ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.
My experience with pricing, setup cost, and licensing was very smooth.
System Administrator at a computer software company with 11-50 employees
 

Valuable Features

The Cisco Nexus Dashboard Fabric Controller offers stability, ease of use, integration, and real-time insights for optimized network management.
ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.
People typically understand north-south traffic flows but usually miss the east-west traffic flows in data centers.
Network Engineer at a healthcare company with 1,001-5,000 employees
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
Project Engineer at Moksh Tech
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
System Administrator at a computer software company with 11-50 employees
 

Categories and Ranking

Cisco Nexus Dashboard Fabri...
Ranking in Network Monitoring Software
22nd
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
ConnectWise RMM
Ranking in Network Monitoring Software
54th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Server Monitoring (16th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) is 0.6%, up from 0.6% compared to the previous year. The mindshare of ConnectWise RMM is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Nexus Dashboard Fabric Controller (Formerly DCNM)0.6%
ConnectWise RMM0.6%
Other98.8%
Network Monitoring Software
 

Featured Reviews

Jagdev Dhaliwal - PeerSpot reviewer
Network Engineer at a healthcare company with 1,001-5,000 employees
Flow monitoring has improved planning for east-west traffic and real-time capacity decisions
Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) helps to understand the flows and data plane capacities, which are the primary use cases. Usually, people struggle with east-west traffic flow when they need to decide on firewalls or products. People typically understand north-south traffic flows but usually miss the east-west traffic flows in data centers. I was focusing more on this so that people can accordingly plan, such as after F5, the number of servers, the number of sessions needed, and whether we need to plan the interface for groups from the line capacity perspective. This kind of information was valuable to us. The real-time telemetry feature was beneficial. When experiencing performance issues, I could determine if there were any issues related to flows or areas where bottlenecks were occurring.
Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
7%
Comms Service Provider
7%
Manufacturing Company
7%
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise6
Large Enterprise16
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
 

Questions from the Community

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What is your primary use case for Cisco Data Center Network Manager?
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What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
 

Also Known As

Cisco Data Center Network Manager
Continuum Command, Continuum RMM
 

Overview

 

Sample Customers

Banco de Guayaquil, Cox Communications, Kuwait Petroleum Italia, Roper St. Francis, University of British Columbia
Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Find out what your peers are saying about Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) vs. ConnectWise RMM and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.