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Cisco Hybrid Mesh Firewall vs Untangle NG Firewall comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations reported rapid returns with Cisco Hybrid Mesh Firewall, noting cost savings, improved metrics, and enhanced security controls.
Sentiment score
6.5
Untangle NG Firewall saves users time and money, simplifies management, enhances security, and offers substantial ROI through scalable solutions.
With Cisco Hybrid Mesh Firewall, that need is completely eradicated.
Sales And Brand Strategist at CrossConnect
I believe there is a return on investment with Cisco Hybrid Mesh Firewall for every company that deploys it, as they typically see returns quickly, often within a few months, and the value measured is reasonable and comes back quickly.
Solution Principal Senior . at Insight
Because of the integrated ecosystem, we are able to gain better insight and develop better controls around securing our system.
Manager, Network at a healthcare company with 10,001+ employees
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
Service Delivery Manager at CasCom
 

Customer Service

Sentiment score
7.7
Cisco Hybrid Mesh Firewall support is praised for responsiveness and expertise, despite licensing concerns and shift change issues.
Sentiment score
5.6
Untangle NG Firewall's support is responsive but faces challenges with time zones, expertise, resources, and documentation improvements.
I would evaluate my customer service and technical support experience as fantastic.
Manager, Network at a healthcare company with 10,001+ employees
I would evaluate the customer service and technical support as a white-glove experience for sure.
Sales And Brand Strategist at CrossConnect
I evaluate the customer service and technical support as excellent, as the support provided by Cisco is superior to other companies I have dealt with across various products.
Solution Principal Senior . at Insight
They're able to remotely manage the devices if necessary for support.
Service Delivery Manager at CasCom
I use official documentation, guides, or manuals for Untangle NG Firewall.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
Director of Information Technology at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.7
Cisco Hybrid Mesh Firewall scales effectively, supports East-West traffic, and is praised despite some deployment challenges.
Sentiment score
6.3
Untangle NG Firewall is versatile, scalable, and suitable for both large enterprises and small businesses, supporting varied user demands.
I find that Cisco Hybrid Mesh Firewall is well-prepared to scale with the growing needs of my organization, as it is designed with scalability in mind.
Solution Principal Senior . at Insight
It scales well with the growing needs of my organization.
IT Director at a retailer with 10,001+ employees
Cisco Hybrid Mesh Firewall scales well with the growing needs of our organization.
Senior Domain Architect II at a tech vendor with 10,001+ employees
Since it can be put on any box, the scalability is fantastic.
Service Delivery Manager at CasCom
 

Stability Issues

Sentiment score
8.1
Cisco Hybrid Mesh Firewall's stability has improved, resolving initial issues and ensuring a smooth transition without disruptions.
Sentiment score
8.4
Untangle NG Firewall is praised for stability and reliability, experiencing minor issues but no major disruptions, suitable for large-scale administration.
I have not experienced any downtime, crashes, or performance issues.
Manager, Network at a healthcare company with 10,001+ employees
No downtime or crashes experienced once it has been onboarded.
Solution Principal Senior . at Insight
I have not experienced any downtime or crashes with Cisco Hybrid Mesh Firewall.
Sales And Brand Strategist at CrossConnect
I would rate the stability and reliability of Untangle NG Firewall as a ten.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
I haven't had to mess with it too much; it's pretty stable.
Director of Information Technology at a consultancy with 11-50 employees
 

Room For Improvement

Cisco Hybrid Mesh Firewall needs improved licensing, networking features, integration, documentation, pricing, and enhanced security product support.
Untangle NG Firewall needs improved support, a streamlined console, and enhanced features like web filtering, mobile access, and reporting.
Licensing is always a pain point and represents the worst aspect of the solution.
Senior Domain Architect II at a tech vendor with 10,001+ employees
Whenever we ask for a feature while working with Cisco, within a day, we get the feature added.
Sales And Brand Strategist at CrossConnect
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the migration path was quite unset and very vague and ambiguous.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
The user interface, training, and general product innovation need improvement.
Service Delivery Manager at CasCom
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
Director of Information Technology at a consultancy with 11-50 employees
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Setup Cost

Enterprise buyers find Cisco Hybrid Mesh Firewall affordable and valuable, with special pricing, reinvestment potential, and justified investment benefits.
Untangle NG Firewall's modular pricing varies with setup size, offering cost-effective open-source options and flexible enterprise packages.
While some vendors offer cheaper options, the real value lies in the technology and the support provided by Talos and TAC, justifying its price in comparison to other vendors.
Solution Principal Senior . at Insight
Pricing has been competitive, and any savings we make on infrastructure can be reinvested in patient experience, care, and safety.
Manager, Network at a healthcare company with 10,001+ employees
My experience with the pricing, setup costs, and licensing has been satisfactory.
IT Director at a retailer with 10,001+ employees
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
Director of Information Technology at a consultancy with 11-50 employees
It is not very expensive, so it is affordable for my budget.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Valuable Features

Cisco Hybrid Mesh Firewall offers centralized management, integration, monitoring, segmentation, and machine learning for streamlined security operations and cost savings.
Untangle NG Firewall provides versatile security features, easy setup, and centralized management, ideal for small businesses on generic hardware.
The centralized management console has helped my organization streamline security policies because we have a single place to view logs, ingestion, and to correlate all logs and events from one dashboard.
Solution Principal Senior . at Insight
We also have the ability to document changes and indeed have the ability to roll back failed changes in a much more expeditious manner with an audit trail, which ensures that both our network team and our security and compliance organizations are confident that we can not only effectively implement change, but we can also manage the risk that comes along with change.
Director of Security Solutions North America at a tech vendor with 10,001+ employees
The most valuable feature is the integration with all of the other Cisco tools that we have, and its platform-first approach.
Manager, Network at a healthcare company with 10,001+ employees
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
Director of Information Technology at a consultancy with 11-50 employees
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
Service Delivery Manager at CasCom
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Categories and Ranking

Cisco Hybrid Mesh Firewall
Ranking in Firewalls
21st
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Firewall Security Management (9th)
Untangle NG Firewall
Ranking in Firewalls
32nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Unified Threat Management (UTM) (11th)
 

Featured Reviews

BC
Sales And Brand Strategist at CrossConnect
Smart switching has transformed data center security and now simplifies stateful segmentation
To improve Cisco Hybrid Mesh Firewall, I think right now awareness is the biggest area for improvement. Cisco should focus on raising awareness about what the firewall on the switch actually is and how policy has changed. That is a massive story that has not been emphasized enough regarding saving time and effort due to the combination of all these tools. From a feature perspective, I am discovering new features as we deploy, so I do not know if there is a good answer yet because we are at the forefront of this technology. I can tell you that whenever we ask for a feature while working with Cisco, within a day, we get the feature added. For instance, understanding flow data is crucial. Within the N9300, to be able to apply the policy as we are discussing, you need to understand your network flow and what communicates with what. We were able to collaborate with the Cisco BU to refine how we consume that data and migrate old policies to the new structure necessary with Cisco Hybrid Mesh Firewall and HyperShield.
Gary-Downey - PeerSpot reviewer
Director of Information Technology at a consultancy with 11-50 employees
Has provided built-in VPN tools and reporting features that streamline remote access and monitoring tasks
We do an outside-sourced threat prevention regarding the Threat Prevention features. I haven't run into areas that could be improved or cons versus pros for Untangle NG Firewall. I haven't done anything too advanced when it comes to the filtering, so I'm not sure what can be improved or added. I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules. These areas could be improved to make it a nine out of 10 or a 10 out of 10 for overall rating.
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
16%
Construction Company
10%
University
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Hybrid Mesh Firewall?
My experience with the pricing, setup cost, and licensing of Cisco Hybrid Mesh Firewall is that it was minimal compared to the cost difference between what traditional N9300 would have cost to empo...
What needs improvement with Cisco Hybrid Mesh Firewall?
Cisco Hybrid Mesh Firewall could be improved by refining the documentation around the migration path from Cisco Defense Orchestrator or Farsight Manager because when we were early adopters, the mig...
What is your primary use case for Cisco Hybrid Mesh Firewall?
My main use case for Cisco Hybrid Mesh Firewall is the consolidation of multiple tools into one management platform.A specific example of how I use Cisco Hybrid Mesh Firewall for consolidation is t...
What needs improvement with Untangle NG Firewall?
I would appreciate improvements to the ad blocker and SSL Inspector of Untangle NG Firewall.
What is your primary use case for Untangle NG Firewall?
My usual use cases for Untangle NG Firewall are just like a firewall and router. The main purpose is for firewall functionality. It has a captive portal, web filter, virus blocker, spam blocker, ba...
 

Overview

 

Sample Customers

Information Not Available
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Cisco Hybrid Mesh Firewall vs. Untangle NG Firewall and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.