SCOM and Cisco DNA Center are competitors in the IT infrastructure monitoring and management category. SCOM holds an advantage with its strong integration and support for Microsoft environments, whereas Cisco DNA Center is favored for its advanced network monitoring and automation features, especially within Cisco structural setups.
Features: SCOM provides extensive Microsoft product monitoring through various management packs. It offers capabilities like application performance monitoring and custom monitoring solutions. Users value its powerful Windows-centric features and strong dashboard views. Cisco DNA Center is known for network monitoring, analytics, and infrastructure management. It delivers LAN automation, security integration, and centralized management from a single dashboard. Users find its automated network configurations valuable.
Room for Improvement: SCOM needs enhancements in monitoring non-Microsoft products. Suggestions also include improved reporting and integration with third-party systems. Users seek improvements in real-time monitoring. Cisco DNA Center users recommend better compatibility with non-Cisco devices and enhancements in automation. It is also suggested to improve reporting and guest integration, alongside making the interface more user-friendly.
Ease of Deployment and Customer Service: SCOM is beneficially deployed in on-premises environments with cloud options. It's noted for good technical support, particularly with Microsoft Premier backing. Experiences with support vary. Cisco DNA Center offers consistent deployment for on-premises or cloud integration. Customer service is effective through structured licensing, although some users note the high costs and initial setup complexity. Technical support is generally well-regarded.
Pricing and ROI: SCOM's licensing is often part of enterprise agreements, benefiting existing Microsoft environments. Though pricing can be high, it is valued for comprehensive monitoring within Microsoft ecosystems. Cisco DNA Center is expensive, targeting high-end enterprises with significant license and hardware investments. It's considered worth the cost for those utilizing its advanced network management features, providing good ROI through network optimization and downtime reduction. There are calls for more pricing flexibility for SMBs.
Although Cisco DNA Center is expensive, we have seen a return on investment in terms of time savings.
Overall, Cisco DNA Center rates eight out of ten as a complete solution.
They often treat issues in isolation, not considering how one problem might relate to another.
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
The solution is designed for large enterprise companies.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
SCOM is a bit unstable lately, primarily due to a lack of resources.
The AI-driven insights have contributed significantly to faster troubleshooting and predictive analytics.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
The most valuable features include AI-driven insights which make troubleshooting much easier.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
Cisco DNA Center offers a comprehensive platform for network automation and management, providing detailed analytics, enhanced security, and streamlined operations for both wired and wireless networks.
Cisco DNA Center integrates with Cisco infrastructure to deliver efficient network automation and management, helping organizations improve network visibility, security, and control. It supports AI-driven analytics and automated workflows to enhance operational efficiency and reduce errors. Challenges include compatibility with third-party systems, steep learning curve, and complex deployment. Its interface facilitates centralized control, vital for troubleshooting, policy management, and configuration management, with support for zero-touch provisioning and SD-Access.
What are the key features of Cisco DNA Center?In sectors such as healthcare, finance, and retail, Cisco DNA Center is utilized for its ability to enhance security and compliance, manage large-scale networks, and provide detailed analytics for better operational decision-making. Its support for location tracking and policy automation ensures efficient network management across diverse environments.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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