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Cisco Crosswork Network Insights vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
51st
Average Rating
8.8
Reviews Sentiment
6.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Observer GigaStor
Ranking in Network Monitoring Software
83rd
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.2%. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.2%
Observer GigaStor0.5%
Other99.3%
Network Monitoring Software
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."
"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."
"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
 

Cons

"I have not seen a return on investment yet; we are still working on it."
"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."
"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"Maybe the graphical user interface could be simplified to allow people to use it more easily."
"I would like to have more than 4TB of storage available in the portable version of this solution."
 

Pricing and Cost Advice

Information not available
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
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Top Industries

By visitors reading reviews
Construction Company
46%
Healthcare Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
Construction Company
19%
Financial Services Firm
15%
Government
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Large Enterprise8
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?
My experience with pricing, setup cost, and licensing is that the prices are good.
What needs improvement with Cisco Crosswork Network Insights?
Cisco Crosswork Network Insights is not an easy tool to use. It is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities.
What is your primary use case for Cisco Crosswork Network Insights?
My main use case for Cisco Crosswork Network Insights is that we deployed it to automate the workloads for our service provider environment, and we are going to eventually manage 700 plus endpoints...
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Overview

 

Sample Customers

Information Not Available
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about Cisco Crosswork Network Insights vs. Observer GigaStor and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.