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Cisco Crosswork Network Insights vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
33rd
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Observer GigaStor
Ranking in Network Monitoring Software
84th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (14th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.2%. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.2%
Observer GigaStor0.5%
Other99.3%
Network Monitoring Software
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"Cisco Crosswork Network Insights has positively impacted my organization by reducing downtime when any problems are detected early before impacting users, allowing us to take action."
"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."
"The advanced visualization tools were really nicely done."
"The best features or advantages of Cisco Crosswork Network Insights are that Cisco is very popular in Vietnam, and they perform very well in education, so many people and engineers know very clearly about Cisco, especially if you compare it to another vendor."
"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"Go take a look at it. It's a great product and has great capabilities."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
 

Cons

"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."
"I have not seen a return on investment yet; we are still working on it."
"Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning."
"The reason I did not give a nine or ten for Cisco Crosswork Network Insights is integration and price, as that is what prevents me from giving the maximum points."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"For monitoring capabilities of Cisco Crosswork Network Insights, the monitoring is for Cisco only, from my knowledge."
"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
 

Pricing and Cost Advice

Information not available
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Construction Company
42%
Outsourcing Company
10%
Healthcare Company
9%
Comms Service Provider
8%
Construction Company
18%
Financial Services Firm
14%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?
Regarding my experience with pricing, setup costs, and licensing for Cisco Crosswork Network Insights, those aspects are handled by the accountant and TAM teams, so I am not too aware of those deta...
What needs improvement with Cisco Crosswork Network Insights?
Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning. Additionally, the licensing a...
What is your primary use case for Cisco Crosswork Network Insights?
My main use case for Cisco Crosswork Network Insights is that it provides real-time network monitoring, BGP and internet route monitoring, and predictive analysis. For real-time network monitoring ...
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Overview

 

Sample Customers

Information Not Available
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about Cisco Crosswork Network Insights vs. Observer GigaStor and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.