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Cisco Identity Services Engine (ISE) vs Cisco Secure Client (including AnyConnect) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Cisco Identity Services Engine boosts security, simplifies IT, reduces costs, mitigates risks, and enhances efficiency with long-term support.
Sentiment score
7.1
Cisco Secure Client offers seamless, user-friendly connectivity, simplifying remote work despite unclear direct ROI.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
 

Customer Service

Sentiment score
6.2
Cisco ISE customer service is praised, but tech support varies, with fast resolutions or delays and inconsistent expertise.
Sentiment score
6.7
Users find Cisco support knowledgeable and effective, despite occasional access difficulties, relying often on internal IT for Secure Client.
I rate the technical support as one out of ten.
Cisco support has pretty good teams for support and every time we had good answers and we could somehow solve the issues we had.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
Cisco offers very high-quality customer service.
Cisco technical support is difficult, and it requires lots of contracts.
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
 

Scalability Issues

Sentiment score
7.3
Cisco Identity Services Engine scales flexibly for various environments, though virtual deployments and licensing necessitate careful planning and hardware selection.
Sentiment score
7.3
Cisco Secure Client is scalable and effective for thousands of users, with flexible licensing for diverse environments and remote work.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
However, you can have some latency issues depending on where your devices are.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
The scalability of Cisco Secure Client depends on the hardware I choose.
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
 

Stability Issues

Sentiment score
7.6
Cisco ISE is stable and reliable, though occasional bugs occur, but technical support and proper management ensure performance.
Sentiment score
8.0
Cisco Secure Client is highly stable and reliable, with user satisfaction and minimal technical issues reported, scoring 8-10 regularly.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Sometimes when we have upgrades or failovers with Cisco Identity Services Engine (ISE), we had some minor issues.
I would rate the stability ten out of ten.
The stability is really good, and I would rate it up to nine.
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
 

Room For Improvement

Users seek simplified Cisco ISE setup, improved integration and UI, refined stability, transparent licensing, and enhanced logging and analytics.
Users desire improvements in Cisco Secure Client's interface, ease of use, connectivity, security, updates, and integration with systems.
The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE).
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
Vendors offer more features, such as a kill switch.
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
 

Setup Cost

Cisco ISE provides three tiers; complex, costly pricing is offset by comprehensive features and potential discounts through partnerships.
Cisco Secure Client pricing is reasonable with term-based licensing, but some users find it costly compared to free competitors.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
The license costs can range between $50,000 to $100,000 per year for enterprises.
Cloud solutions are expensive, while on-prem setups with shared environments are cheaper but not effective.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
I perceive the pricing to be a seven, however, I have perpetual licenses.
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
 

Valuable Features

Cisco Identity Services Engine enhances security via dynamic policy enforcement, seamless integration, and robust authentication for a zero-trust environment.
Cisco Secure Client provides seamless, secure VPN access with user-friendly setup, cross-platform support, and integration with enterprise software.
Cisco Identity Services Engine (ISE) offers authentication using RADIUS, enhancing network security by separating and segregating networks.
There is value because it helps us secure the network and prevents certain things from happening which could cause financial loss.
The adaptability of Cisco Identity Services Engine (ISE) policy enforcement can fit to the site we have depending on which kind of devices we have on site and then the needs for authentication, granting access and then assigning each device into its correct network for segmentation.
Beneficial for businesses needing secure access outside the office.
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Cisco Secure Client's AnyConnect VPN's reliability has been absolutely wonderful, as well as the ability to connect from any network, regardless of location.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
144
Ranking in other categories
Network Access Control (NAC) (1st)
Cisco Secure Client (includ...
Ranking in Cisco Security Portfolio
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
77
Ranking in other categories
SSL VPN (1st), Enterprise Infrastructure VPN (3rd), ZTNA as a Service (10th)
 

Mindshare comparison

As of October 2025, in the Cisco Security Portfolio category, the mindshare of Cisco Identity Services Engine (ISE) is 23.0%, up from 22.1% compared to the previous year. The mindshare of Cisco Secure Client (including AnyConnect) is 12.2%, up from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio Market Share Distribution
ProductMarket Share (%)
Cisco Identity Services Engine (ISE)23.0%
Cisco Secure Client (including AnyConnect)12.2%
Other64.8%
Cisco Security Portfolio
 

Featured Reviews

SunilkumarNaganuri - PeerSpot reviewer
Enhanced device administration hindered by complex deployment and security limitations
Cisco Identity Services Engine (ISE) needs to improve the profiling preauthentication. They are very poor in asset classification and should focus on improving the preauthentication profiling, especially for NAC use cases. This will give them a roadmap for software-defined access (SDA) use cases and network segmentation. Threat detection capabilities are very weak. Additionally, the product is vulnerable and has many bugs.
Wouter Beer - PeerSpot reviewer
Generates revenue through service offering while needing additional safety features
The primary use case for Cisco Secure Client, including AnyConnect, is as a VPN for remote access I use AnyConnect because I have Cisco infrastructure. It utilizes certificates, which allows for automatic setup. The security features are beneficial, and the whole idea of the app is that it should…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
9%
Computer Software Company
34%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise31
Large Enterprise91
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise10
Large Enterprise46
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What do you like most about Cisco AnyConnect Secure Mobility Client?
The tool is user-friendly, robust and easy to use in any environment.
What is your experience regarding pricing and costs for Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) is somewhat expensive compared to others such as Fortinet or Palo Alto, which provide free VPN when the firewall is purchased. Palo Alto and Fortinet prov...
What needs improvement with Cisco AnyConnect Secure Mobility Client?
At times there is confusion regarding when to keep the proxy on or off, a problem faced by some users.
 

Also Known As

Cisco ISE
Cisco AnyConnect Secure Mobility Client
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
MST, Molina Healthcare, Ritchie Bros. Auctioneers, Arup, New South Wales Rural FireService
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. Cisco Secure Client (including AnyConnect) and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.