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Check Point Infinity vs Cortex XSIAM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Check Point Infinity enhances network security and performance, offering significant ROI and cost savings while simplifying security management.
Sentiment score
5.4
Cortex XSIAM offers significant ROI and reduced staffing needs, though some businesses await full financial assessments.
The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.
I would say we can save about 90% of our budget with Check Point Infinity.
 

Customer Service

Sentiment score
6.7
Check Point Infinity's support is praised for expertise and resources, but some report delays and suggest enhancing educational tools.
Sentiment score
6.9
Cortex XSIAM customer support varies, with mixed reviews ranging from inadequate responses to helpful, efficient resolutions across different tiers.
I gave customer support this rating because when I raised tickets, some took weeks or even up to six months to resolve.
Check Point support is very responsive.
The technical support is excellent with quick response times.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
 

Scalability Issues

Sentiment score
8.1
Check Point Infinity offers scalable and flexible cybersecurity solutions for organizations, supporting growth and adaptable deployment across applications.
Sentiment score
7.3
Cortex XSIAM scales easily for enterprises, rated highly for scalability, despite integration reliance concerns, supporting numerous assets and users.
Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
 

Stability Issues

Sentiment score
8.4
Check Point Infinity offers high stability, strong performance, and 50% improved speed, with minor latency issues and strong customer support.
Sentiment score
8.2
Cortex XSIAM is highly stable, cloud-based, and dependable, with minimal downtime, excellent reliability ratings, and rare intervention needs.
If they provide timely and effective support, it would enhance stability and minimize glitches considerably.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
 

Room For Improvement

Check Point Infinity users criticize support delays, complex licensing, outdated documentation, portal latency, integration issues, and frequent updates.
Cortex XSIAM needs improvements in integration, performance, usability, and support services, with enhanced automation and developer-friendliness.
When I log a ticket, they often take a long time to resolve the issue, with some tickets remaining unresolved for over six months.
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable compared to CrowdStrike.
 

Setup Cost

Check Point Infinity's pricing is moderate to high; users value its features but note high initial setup costs.
Cortex XSIAM is competitively priced compared to Splunk and Microsoft Sentinel but involves complex licensing and additional costs.
In terms of pricing, I find Check Point Infinity to be an expensive product.
The pricing is good as Check Point Infinity includes many tools and details that others might not have.
The product, as supported by Check Point, offers invaluable assistance for ease of deployment.
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
 

Valuable Features

Check Point Infinity provides centralized security management with Zero Trust, real-time threat prevention, automation, and scalability for diverse business needs.
Cortex XSIAM provides advanced threat detection with machine learning, seamless third-party integration, and comprehensive network and endpoint protection.
Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.
Check Point Infinity has positively impacted my organization by significantly reducing incidents.
Check Point Infinity offers a multi-layered security approach that enhances our IT security environment.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Cortex XSIAM is able to detect abnormal behavior of malicious code and subsequently block it.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
 

Categories and Ranking

Check Point Infinity
Ranking in AI-Powered Cybersecurity Platforms
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
28
Ranking in other categories
Advanced Threat Protection (ATP) (12th)
Cortex XSIAM
Ranking in AI-Powered Cybersecurity Platforms
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Security Information and Event Management (SIEM) (14th), Identity Threat Detection and Response (ITDR) (5th)
 

Mindshare comparison

As of June 2025, in the AI-Powered Cybersecurity Platforms category, the mindshare of Check Point Infinity is 0.3%. The mindshare of Cortex XSIAM is 11.3%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms
 

Featured Reviews

NareshKumar9 - PeerSpot reviewer
Improved network security with real-time threat detection and alert system
There is room for improvement in Check Point Infinity as I encounter some glitches in its interface. Sometimes, the data utilization report does not show up in Check Point Infinity GUI, necessitating me to reach out to their support team, who typically indicates firmware issues that require new installations. This process can be frustrating, and I feel it should be addressed to enhance user experience. The customer support needs enhancement as well. When I log a ticket, they often take a long time to resolve the issue, with some tickets remaining unresolved for over six months. This duration is unacceptable, and it definitely needs to change; however, aside from that, everything else is satisfactory with Check Point Infinity.
AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
14%
Computer Software Company
13%
Government
7%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Check Point Infinity?
Check Point Infinity's threat prevention capabilities benefitted our organization.
What needs improvement with Check Point Infinity?
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
What is your primary use case for Check Point Infinity?
Within my organization, I primarily use Check Point Infinity for bandwidth utilization, load balancing, and we analyze all the spams, filters, and blocks. Another feature of Check Point Infinity th...
What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools. There are additional expenses for more functionalities.
What needs improvement with Cortex XSIAM?
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, simila...
 

Also Known As

R80, Infinity
No data available
 

Overview

 

Sample Customers

Edel AG
Information Not Available
Find out what your peers are saying about Check Point Infinity vs. Cortex XSIAM and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.