Try our new research platform with insights from 80,000+ expert users

Check Point Infinity vs Cortex XSIAM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Check Point Infinity enhances security and ROI with streamlined management, remote connectivity, and justified pricing for Portuguese businesses.
Sentiment score
4.6
Cortex XSIAM enhances incident management and provides significant financial returns by automating detection and response, reducing staffing needs.
When I use different Check Point tools, I save support time overall.
IT at a security firm with 51-200 employees
The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.
PM at SECURE SOFT
I would say we can save about 90% of our budget with Check Point Infinity.
Advisor at Rossell Techsys (Division of Rossell India Limited)
 

Customer Service

Sentiment score
6.2
Check Point Infinity's customer service is praised for responsiveness and knowledge, but some users experience delays and slow ticket processes.
Sentiment score
5.8
Cortex XSIAM support varies; premium service excels, while non-premium experiences depend on distributor expertise and sometimes face delays.
As soon as we raise a ticket, they engage promptly, indicating strong vendor support.
Network Engineer at Insa
The technical support is excellent with quick response times.
PM at SECURE SOFT
Check Point support is very responsive.
Advisor at Rossell Techsys (Division of Rossell India Limited)
With premium support, core Palo Alto technical experts handle issues directly.
Team Lead, Security at seamlessinfotech.com
It is ineffective in terms of responding to basic queries and addressing future requirements.
Associate Director at a financial services firm with 5,001-10,000 employees
The Palo Alto support team is fully responsive and helpful.
SOC Analyst at OVELOSEC
 

Scalability Issues

Sentiment score
7.6
Check Point Infinity offers scalable flexibility, efficiently managing growth and diverse requirements for businesses of all sizes and capacities.
Sentiment score
6.5
Cortex XSIAM is scalable for various business sizes with cloud-based integration, but lacks on-premises deployment and mixed reviews.
The Infinity Portal lets us manage on-premises, cloud and edge environments from a single elastic console.
Network Security Engineer at Arrow PC Network Pvt Ltd
We have not faced any issues with scalability.
Team Lead, Network & Security at Max international
Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.
PM at SECURE SOFT
Without proper integration, scaling up with more servers is meaningless.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is highly scalable.
SOC Analyst at OVELOSEC
 

Stability Issues

Sentiment score
8.5
Check Point Infinity is highly rated for stability, with mature components and minimal issues, often scoring 8-10 out of 10.
Sentiment score
7.6
Cortex XSIAM is praised for its stability, rapid issue resolution, and efficient performance despite minor post-update challenges.
Check Point Infinity is a very stable solution; I don't remember experiencing any downtime.
Private User at a educational organization with 5,001-10,000 employees
Check Point Infinity is very stable for our company.
IT Support at a security firm with 51-200 employees
Check Point Infinity has achieved a 99.9% block rate on zero-day malware in the 2025 Miercom test.
Network Security Engineer at Arrow PC Network Pvt Ltd
The product was easy to install and set up and worked right.
Owner at Xelere
Overall, Cortex XSIAM is stable.
SOC Analyst at OVELOSEC
It works really nice and performs really efficiently after configuration.
IT COMMUNICATIONS AND NETWORKS at Américas BPS
 

Room For Improvement

Check Point Infinity suffers from slow support, high costs, unclear documentation, confusing licensing, and a cumbersome user experience.
Cortex XSIAM needs improved integration, performance, interface, pricing, support, ASM, AI, onboarding, tagging, and identity management enhancements.
A more guided setup process or contextual help within the dashboard would make it easier for new team members to get up to speed.
Cloud Support at a security firm with 51-200 employees
I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity.
Network Engineer at Insa
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
Advisor at Rossell Techsys (Division of Rossell India Limited)
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
SOC Analyst at OVELOSEC
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Solutions Architect at ostec
 

Setup Cost

Enterprises have mixed views on Check Point Infinity's pricing, appreciating flexibility but finding costs high for certain features.
Cortex XSIAM is viewed as competitively priced but complex, aligning with market expectations despite some regional variations.
In terms of pricing, I find Check Point Infinity to be an expensive product.
Advisor at Rossell Techsys (Division of Rossell India Limited)
The setup cost or license is very high.
Cloud Support at a security firm with 51-200 employees
We received a relative discount for this.
Team Lead, Network & Security at Max international
The first impression is that XSIAM would be more expensive than others we tried.
Owner at Xelere
The product is very expensive.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
 

Valuable Features

Check Point Infinity provides centralized security management with AI-driven threat prevention, enhancing efficiency and reducing complexity across platforms.
Cortex XSIAM excels in machine learning threat detection, SOAR features, and advanced automation for efficient security management.
Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.
PM at SECURE SOFT
Check Point Infinity has positively impacted my organization by making everything better, including the speed of the network and the security.
Private User at a educational organization with 5,001-10,000 employees
We have seen a faster response time and reduced effort from the network and security engineers while going through logs.
Team Lead, Network & Security at Max international
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Solutions Architect at ostec
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Owner at Xelere
The flexibility for creating manual workflows stands out.
Associate Director at a financial services firm with 5,001-10,000 employees
 

Categories and Ranking

Check Point Infinity
Ranking in AI-Powered Cybersecurity Platforms
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
Advanced Threat Protection (ATP) (9th), AI Security (5th), AI Observability (11th)
Cortex XSIAM
Ranking in AI-Powered Cybersecurity Platforms
8th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Security Information and Event Management (SIEM) (14th), Identity Threat Detection and Response (ITDR) (7th)
 

Mindshare comparison

As of January 2026, in the AI-Powered Cybersecurity Platforms category, the mindshare of Check Point Infinity is 1.7%. The mindshare of Cortex XSIAM is 12.2%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms Market Share Distribution
ProductMarket Share (%)
Check Point Infinity1.7%
Cortex XSIAM12.2%
Other86.1%
AI-Powered Cybersecurity Platforms
 

Featured Reviews

Chetan Bhati - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Improves daily threat prevention with real-time detection and requires better alert tuning for faster prioritization
Check Point Infinity is powerful, but there are a few areas that could improve. The learning curve for new users can be steep, especially when managing multiple modules like CloudGuard, Quantum, and Harmony together. Some alerts can be overwhelming, making it harder to prioritize without fine-tuning. While automation helps, occasional manual adjustments are still needed. Overall, it is strong, but simplifying onboarding and alert management would make it even better. Integration with third-party tools could be smoother. The reporting dashboard could be more customizable for quick insights. Performance on very large networks can sometimes slow during updates. Overall, while the platform is strong, improving user experience, alert management, and integration would make it even more efficient for daily operations.
reviewer2666148 - PeerSpot reviewer
Associate Director at a financial services firm with 5,001-10,000 employees
Integration challenges highlight the need for manual workflows
The standard integrations are very limited, and the integrations available are not listed in the marketplace. Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long. The solution would benefit from having more standard playbooks and templates available, as in other partners. Currently, everything must be created from scratch. In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
report
Use our free recommendation engine to learn which AI-Powered Cybersecurity Platforms solutions are best for your needs.
879,927 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Security Firm
21%
Computer Software Company
10%
Educational Organization
10%
Manufacturing Company
9%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about Check Point Infinity?
Check Point Infinity's threat prevention capabilities benefitted our organization.
What needs improvement with Check Point Infinity?
Check Point Infinity could be improved with more intuitive documentation.
What is your primary use case for Check Point Infinity?
Check Point Infinity is used primarily for consolidating security across networks, including cloud and on-premise, and endpoints under one architecture. It is relied upon most for unified threat pr...
What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
I did not participate in pricing discussions for Cortex XSIAM solutions, so I cannot provide a review regarding prices for this solution.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing. There are other features that could be improved, including integration with vendors such as CyberArk. I would ...
 

Also Known As

R80, Infinity
No data available
 

Overview

 

Sample Customers

Edel AG
Information Not Available
Find out what your peers are saying about Check Point Infinity vs. Cortex XSIAM and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.