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Check Point Harmony Endpoint vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Organizations praise Check Point Harmony Endpoint for enhanced security, cost savings, improved performance, reduced alerts, and quick ROI.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
The product is affordable and provides excellent coverage and protection across multiple platforms.
I have seen a return on investment with Check Point Harmony Endpoint, as it has saved money and time due to the minimum disruption of production hours, which allows users to focus on their main tasks and desired targets, avoiding downtime and contributing to business growth.
 

Customer Service

Sentiment score
7.5
Check Point Harmony Endpoint's support is knowledgeable and flexible but needs quicker response times and improved training.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
We use premium support, and it is beneficial as 24/7 support is available.
While they handle simple issues quickly, resolution for more complex problems can take four to six months.
Only email support is available, leading to delays in getting assistance.
 

Scalability Issues

Sentiment score
8.7
Check Point Harmony Endpoint is scalable and adaptable, efficiently managing thousands of endpoints with a flexible, central management console.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
Allowing us to add more users or endpoints for protection as our organization grows without any issues.
The scalability of Check Point Harmony Endpoint is effective, as it manages behaviors, process trees, and analysis in a centralized way.
 

Stability Issues

Sentiment score
8.2
Check Point Harmony Endpoint is highly stable, reliable, and efficient, with minor backend issues and supports large-scale environments.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
The stability of the tool is high, as I have not experienced any downtime.
Check Point Harmony Endpoint is stable for our organization size of 1,000 to 10,000 members.
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
 

Room For Improvement

Check Point Harmony Endpoint needs compatibility improvements, streamlined deployment, better support, and optimized performance, especially for older systems.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Better technical support would enhance the product's competitiveness.
High resource consumption, requiring high-performance PCs on our endpoint site.
The Endpoint Agent can be more lightweight so that older machines and laptops can easily handle its consumption.
 

Setup Cost

Check Point Harmony Endpoint is valued for robust security and flexible licensing, though perceived as costly by some users.
It is not expensive and provides comprehensive coverage.
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
My experience with pricing, setup costs, and licensing reveals that while it is a bit higher than previous SMB devices, the pricing is worth it for what we are getting in terms of protection and features.
 

Valuable Features

Check Point Harmony Endpoint offers centralized management, enhancing security and efficiency with robust protection, integration, and scalability features.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
Check Point Harmony Endpoint offers top tier security, AI-powered threat prevention, and strong scalability, which stand out as the best features.
 

Categories and Ranking

Check Point Harmony Endpoint
Ranking in Endpoint Detection and Response (EDR)
8th
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
119
Ranking in other categories
Endpoint Protection Platform (EPP) (6th)
Fidelis Elevate
Ranking in Endpoint Detection and Response (EDR)
32nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Network Detection and Response (NDR) (12th), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (24th)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Check Point Harmony Endpoint is 2.4%, down from 3.1% compared to the previous year. The mindshare of Fidelis Elevate is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Comprehensive defensive features boost daily protection and efficiency
I see a need for improvement especially in policy management and policy customization with Check Point Harmony Endpoint. As a new user, I find it somewhat difficult to customize and apply policies due to the various options available. I would appreciate improvement in fine-tuning those policies and integrating with other tools, such as being able to send logs from Check Point to our SIM or syslog solution. The user interface is good, and I really appreciate it, but improvements are needed in policy customization and integration with third-party products. Additionally, I would prefer to see a mechanism to send agents directly from the console to an endpoint during installation.
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
report
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
Financial Services Firm
21%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Check Point Harmony Endpoint?
The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client.
What is your experience regarding pricing and costs for Check Point Harmony Endpoint?
My experience with pricing, setup costs, and licensing reveals that while it is a bit higher than previous SMB devices, the pricing is worth it for what we are getting in terms of protection and fe...
What needs improvement with Check Point Harmony Endpoint?
Regarding improvements for Check Point Harmony Endpoint, I note that I am using the 1600 versions of the Quantum Spark, and certain options are not available in the dashboard; thus, I selected this...
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

Check Point Endpoint Security, Endpoint Security, Check Point SandBlast Agent
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Boston Properties, Independence Care System, Melbourne Convention and Exhibition Centre (MCEC), Courtagen Life Sciences, Carmel Partners
First Midwest Bank
Find out what your peers are saying about Check Point Harmony Endpoint vs. Fidelis Elevate and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.