Try our new research platform with insights from 80,000+ expert users

Centreon vs SolarWinds Hybrid Cloud Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Centreon enhances ROI through efficient monitoring, quick issue resolution, cost savings, and minimal impact during outages.
Sentiment score
5.5
SolarWinds Hybrid Cloud Observability enhances cost efficiency and reduces errors, though some users prefer alternatives due to unmet expectations.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
Network Engineer at a manufacturing company with 10,001+ employees
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
System Administrator at a manufacturing company with 10,001+ employees
The primary return comes from its effectiveness, leading to significant cost savings, especially since we can create tenants and allow multiple countries to utilize the nodes through shared tools.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
It saves time by issuing alerts that notify engineers about problems or incidents.
Business Developement Manager at I.ua
 

Customer Service

Sentiment score
7.1
Centreon's customer service is responsive and knowledgeable, though availability limitations and support level improvements are needed.
Sentiment score
5.7
SolarWinds support is swift and praised but needs better market-specific understanding, particularly in Nigeria, for tailored assistance.
We do not have direct access to Centreon's technical support.
Network Engineer at a manufacturing company with 10,001+ employees
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
System Administrator at a manufacturing company with 10,001+ employees
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Monitoring and Operations Pilot at Egis S.A.
the support is quick and meets service-level agreements
Business Developement Manager at I.ua
I get an instant response and on-call support as well.
Solutions Architect at Cognizant
The complexities and internal processes in approvals necessitate a more tailored support approach, ensuring that assistance is relevant and timely.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.0
Centreon is valued for flexibility and scalability, though improvements in data management and alert scaling are recommended.
Sentiment score
7.5
SolarWinds Hybrid Cloud Observability is scalable for large enterprises, supporting up to 100,000 elements, with high user ratings.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
Network Engineer at a manufacturing company with 10,001+ employees
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
Monitoring and Operations Pilot at Egis S.A.
The product is very easy to scale.
Business Developement Manager at I.ua
A single polling engine with enterprise supports up to 100 additional polling engines, monitoring up to 100,000 elements per instance.
Senior Lead at a tech vendor with 10,001+ employees
The scalability of SolarWinds Hybrid Cloud Observability is great.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Centreon is stable and reliable, though stability may vary; support resolves issues swiftly, especially with the latest versions.
Sentiment score
6.2
SolarWinds Hybrid Cloud Observability is stable when properly deployed, though issues may arise from improper deployment or infrastructure.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Network Engineer at a manufacturing company with 10,001+ employees
Centreon is a much more straightforward and stable tool compared to Icinga.
System Administrator at a manufacturing company with 10,001+ employees
In my current environment, we have experienced instability likely due to the deployment not meeting required standards.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Room For Improvement

Centreon users seek improved customization, monitoring, UI, documentation, integration, mobile features, auto-remediation, multilingual support, and notifications.
SolarWinds Hybrid Cloud Observability needs better integrations, support, and performance, with easier setup and enhanced customer assistance.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Monitoring and Operations Pilot at Egis S.A.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
Network Engineer at a manufacturing company with 10,001+ employees
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
System Administrator at a manufacturing company with 10,001+ employees
The solution could improve in areas such as CICD observability.
Business Developement Manager at I.ua
The initial setup and configuration can also be complex for new users.
Quality Auditing Associate at a tech vendor with 10,001+ employees
I think deeper integration into Kubernetes, serverless functions, and cloud-native tracing can be implemented as these matter to many organizations.
Senior Lead at a tech vendor with 10,001+ employees
 

Setup Cost

Centreon provides an open-source solution for SMEs but has a complex pricing model for enterprises needing premium features.
SolarWinds' node-based licensing is cost-effective but renewal confusion and regional pricing challenges complicate enterprise adoption.
Centreon's pricing is not very expensive.
Monitoring and Operations Pilot at Egis S.A.
The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.
Business Developement Manager at I.ua
The new pricing models lack clarity in communication, bundling services that we may not actually need, leading to unnecessary costs.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
Before, everything was licensed. Now with SaaS, it is easy, but some companies say that they are SaaS, but their business model is a license, so it is difficult to do business with them.
Director, Technical Services at MindSource, Inc.
 

Valuable Features

Centreon offers unlimited monitoring, enhanced visualization, and customizable features for efficient oversight with extensive device compatibility and anomaly detection.
SolarWinds Hybrid Cloud Observability offers comprehensive monitoring, proactive alerts, and integrations for reduced downtime and enhanced reporting.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
System Administrator at a manufacturing company with 10,001+ employees
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Monitoring and Operations Pilot at Egis S.A.
Centreon allows us to monitor all of our devices on one platform.
Network Engineer at a manufacturing company with 10,001+ employees
It is easy to scale by increasing the count of observable objects, adding additional servers, and polling engines, which is crucial for enterprise-level projects.
Business Developement Manager at I.ua
It has an alerting engine where I can define thresholds and configure custom alerts, which can also be integrated with ITSM or a ticketing system to auto-create tickets.
Solutions Architect at Cognizant
Smart Alerts in SolarWinds Hybrid Cloud Observability has been really helpful for our team. For instance, one day, a switch interface started hitting high utilization, which would have caused slowness in network traffic. SolarWinds Hybrid Cloud Observability sent an alert immediately, so we could check the devices and fix the issue before users noticed any problem.
Quality Auditing Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

Centreon
Ranking in Cloud Monitoring Software
16th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (17th), IT Infrastructure Monitoring (22nd)
SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
18th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of Centreon is 3.0%, down from 3.5% compared to the previous year. The mindshare of SolarWinds Hybrid Cloud Observability is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
Centreon3.0%
SolarWinds Hybrid Cloud Observability0.8%
Other96.2%
Cloud Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
reviewer2779182 - PeerSpot reviewer
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
Provides timely insights that help prevent network outages and support critical infrastructure decisions
SolarWinds Hybrid Cloud Observability could be improved, particularly regarding integrations with Huawei solutions. Given Huawei's rapid growth in the tech and network space, the integration with Huawei is not meeting the standards set by integrations with other providers such as Cisco. This is essential for the continued effective use of SolarWinds in the African market. SolarWinds has excelled in its user interface and reporting capabilities regarding custom report creation. However, communication on how to create those custom reports can be enhanced. While many of us figure it out after time, a smoother process for creating custom reports would significantly aid engineers. I chose 9 out of 10 partly because I have recently had issues with integration with Huawei, which is quickly becoming a significant player in the market. Since we operate a majority of our spoke sites with Huawei, SolarWinds tends to lose some advantages because the SNMP criteria for monitoring Huawei devices are not providing the comprehensive reports we need, leading me to deduct one point.
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
9%
Financial Services Firm
8%
Comms Service Provider
8%
Government
13%
University
7%
Energy/Utilities Company
7%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What is your experience regarding pricing and costs for SolarWinds Hybrid Cloud Observability?
Regarding pricing, setup cost, and licensing, we engaged with SolarWinds through a partner, and negotiations were conducted by our procurement team. We received a discount initially, but noticed th...
What needs improvement with SolarWinds Hybrid Cloud Observability?
SolarWinds Hybrid Cloud Observability could be improved, particularly regarding integrations with Huawei solutions. Given Huawei's rapid growth in the tech and network space, the integration with H...
What is your primary use case for SolarWinds Hybrid Cloud Observability?
My main use case for SolarWinds Hybrid Cloud Observability is proactive monitoring, which allows the network team or the NOC operations monitoring team to know when there are downtimes or possible ...
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Information Not Available
Find out what your peers are saying about Centreon vs. SolarWinds Hybrid Cloud Observability and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.