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Centreon vs SolarWinds Hybrid Cloud Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Cloud Monitoring Software
14th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Network Monitoring Software (16th), IT Infrastructure Monitoring (20th)
SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
34th
Average Rating
8.4
Reviews Sentiment
5.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of Centreon is 3.2%, down from 3.6% compared to the previous year. The mindshare of SolarWinds Hybrid Cloud Observability is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
Centreon3.2%
SolarWinds Hybrid Cloud Observability0.4%
Other96.4%
Cloud Monitoring Software
 

Featured Reviews

Simon KONAN - PeerSpot reviewer
Plug-ins are free but it has limitations in sending out information to users
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram. The solution can be used if you want to get email notifications, which is not good for our company because if someone is not in front of their desktop, you can't receive information about an equipment or LAN that is down.
AshwaniSingh1 - PeerSpot reviewer
Smart alerts have reduced downtime and improved proactive monitoring across environments
SolarWinds Hybrid Cloud Observability could be improved in several ways. It feels slow sometimes, especially when handling large amounts of data. The initial setup and configuration can also be complex for new users. If it were faster and easier to set up with simple dashboards for quick insights, it would be even better. Customer support could be quicker and more responsive with urgent issues. Integration with third-party tools could be smoother, making it easier to connect with other systems we use. The dashboard could also be simpler for quick insights. More guidance or templates for new users would be helpful during onboarding. Report customization is another area that could be improved. While the built-in reports are useful, being able to create more flexible and tailored reports would enhance our experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"I rate my satisfaction with SolarWinds Hybrid Cloud Observability at nine out of ten."
"SolarWinds Hybrid Cloud Observability has helped our organization stay on top of network and system performance; it allows us to spot and fix issues quickly, reducing downtime and keeping us happy."
"SolarWinds Hybrid Cloud Observability offers very good community support with many documents and best cases for various situations."
"The primary use cases are for customers who require complete infrastructure monitoring. I mean IT infrastructure, which includes network devices, security devices, and server environments, whether physical, virtual, or cloud-based. The platform can manage any infrastructure component that needs monitoring."
"Reduced downtime and faster issue resolution are significant benefits of SolarWinds Hybrid Cloud Observability; features such as PerfStack, NetPath, and intelligent maps allow organizations to visualize dependencies and pinpoint problems quickly."
"The initial setup is straightforward and quick if prerequisites are met, taking only a couple of days."
 

Cons

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"SolarWinds HCO platform offers various features spanning components, such as network, security, server, virtual, and application components. Common features include dashboarding, reporting, and alerting. These features provide comprehensive visibility, allowing you to see how one area's issues affect others. For instance, if a network issue impacts server performance, this visibility is crucial."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
"Event management features can be added as it has limited capability to ingest events from external sources."
"The solution could improve in areas such as on-premises container monitoring, CICD observability, and providing additional documentation and support files in languages other than English."
"SolarWinds Hybrid Cloud Observability could be improved in several ways. It feels slow sometimes, especially when handling large amounts of data."
"Currently, SolarWinds Hybrid Cloud Observability monitors AWS, Azure, and virtual environments, but it is primarily built on the traditional Orion platform."
 

Pricing and Cost Advice

"The solution is very effective, despite the low price."
"Centreon is an open source product. Thus, there is no need for licensing."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"The tool is cheaply priced."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"The solution's pricing is quite reasonable. It has moved to node-based licensing, simplifying the process. They don't distinguish between different types of nodes, such as server nodes, physical routers, or switches. One node equals one license, making it easy to manage. If you have 500 devices, you need five hundred licenses to get all the features of this unified monitoring platform."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Financial Services Firm
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
What needs improvement with SolarWinds Hybrid Cloud Observability?
Event management features can be added as it has limited capability to ingest events from external sources.
What is your primary use case for SolarWinds Hybrid Cloud Observability?
I work day-to-day on SolarWinds Hybrid Cloud Observability ( /products/solarwinds-hybrid-cloud-observability-reviews ). It covers network, server, storage, and networking.
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Information Not Available
Find out what your peers are saying about Centreon vs. SolarWinds Hybrid Cloud Observability and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.