Centreon vs OpenText Network Operations Management comparison

Centreon and OpenText are both solutions in the Network Monitoring Software category. Centreon is ranked #27 with an average rating of 7.3, while OpenText is ranked #59 with an average rating of 8.0. Centreon holds a 1.3% mindshare in NMS, compared to OpenText’s 0.4% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Centreon

Read 31 Centreon reviews

8,080 Views
6,545 Comparison Views

93% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

1,638 Views
1,278 Comparison Views

75% willing to recommend

Centreon

OpenText Network Operations...

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Executive SummaryUpdated on Jun 3, 2026

Centreon and OpenText Network Operations Management compete in network monitoring and management. The superior product is OpenText Network Operations Management due to its comprehensive feature set.

Features: Centreon provides robust monitoring with flexibility and scalability suitable for varied IT environments. OpenText Network Operations Management offers powerful integrations and advanced automation, allowing efficient network management. Centreon focuses on customization. OpenText delivers extensive automation and integration options.

Ease of Deployment and Customer Service: Centreon's simple deployment and responsive customer service are ideal for organizations with limited IT resources. OpenText Network Operations Management requires more substantial initial setup but provides comprehensive support for enterprises seeking detailed network control.

Pricing and ROI: Centreon is notable for its competitive setup cost and significant ROI due to low entry barriers and adaptability. OpenText Network Operations Management involves a higher initial investment but promises long-term value through its advanced features, appealing to large enterprises.

To learn more, read our detailed Centreon vs. OpenText Network Operations Management Report (Updated: June 2026).

Buyer's Guide

Centreon vs. OpenText Network Operations Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

27th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (27th), Cloud Monitoring Software (20th)

OpenText Network Operations...

Ranking in Network Monitoring Software

59th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (22nd)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.3%, down from 2.4% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.3%
OpenText Network Operations Management	0.4%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

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AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."

"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

"This product provides comprehensive reporting for our top management."

"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."

"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."

"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

"We have a single GUI where we can view the status of all our infrastructure."

More Centreon pros

"When it comes to customization, Micro Focus is more mature than its competitors."

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

Cons

"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

"The reporting has room for improvement."

"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."

"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."

"Improvements are needed in the area of cloud monitoring, as that's a newer feature."

"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."

More Centreon cons

"It may need a more customizable UI."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"The user interface is outdated and needs improvement, especially for service and topology maps."

Pricing and Cost Advice

"The tool is cheaply priced."

"Centreon is an open source product. Thus, there is no need for licensing."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

More Centreon pricing and cost advice

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Construction Company

10%

Financial Services Firm

Comms Service Provider

Construction Company

25%

Comms Service Provider

14%

Outsourcing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

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What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

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What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

See all answers

What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

See all answers

What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

See all answers

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Product Reports

Buyer's Guide

Centreon

June 2026

Download Centreon product report

Buyer's Guide

Network Management Applications

June 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

No data available

Micro Focus Network Operations Management

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

OpenText Network Operations Management offers a comprehensive suite of tools designed for efficient network operations and management. It helps organizations streamline their network processes, ensuring enhanced performance and reliability in complex IT environments.

The platform is robust, providing capabilities that align with industry needs for automation and integration. Its powerful analytics and monitoring features enable IT teams to effectively manage network performance, detect anomalies, and ensure uptime. OpenText Network Operations Management supports scalable IT infrastructures, ensuring reliable operations in both cloud and on-premises settings.

What are the key features of OpenText Network Operations Management?

Scalable Monitoring: Provides continuous visibility into network performance across all environments.
Automation: Reduces manual tasks through automated workflows and alerts.
Incident Management: Enables rapid detection and resolution of network issues.
Analytics: Offers insights through advanced analytics tools to optimize operations.

What benefits or ROI can be expected from OpenText Network Operations Management?

Increased Efficiency: Streamlined processes and automation lead to higher productivity.
Cost Reduction: Minimizes downtime and reduces maintenance costs.
Improved Reliability: Enhances network uptime and performance.
Scalability: Easily adapts to growing network demands.

OpenText Network Operations Management is utilized in sectors like finance, healthcare, and manufacturing, where reliable network performance is crucial. It supports critical operations by ensuring seamless integration and effective management of network resources in these industries.

OpenText

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Information Not Available

Buyer's Guide

Centreon vs. OpenText Network Operations Management

June 2026

Free Report: Centreon vs. OpenText Network Operations Management

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