Centreon and OpenText Network Operations Management are both network monitoring solutions, but OpenText is considered superior due to its comprehensive features, making it potentially worth the higher price for users needing robust solutions.
Features: Centreon's simplicity is attractive, providing intuitive monitoring tools, seamless integration with various IT environments, and user-friendly interface. OpenText Network Operations Management is designed for complex environments, offering advanced analytics, automated operations, and scalability for large-scale networks.
Room for Improvement: Centreon could enhance its features for advanced analytics, expand capabilities for complex deployments, and improve scalability. OpenText Network Operations Management may improve by offering a simpler user interface, reducing deployment time, and providing more cost-effective solutions for smaller organizations.
Ease of Deployment and Customer Service: OpenText Network Operations Management provides sophisticated deployment options catering to large enterprises with robust support. Centreon's deployment is more straightforward, making it appealing to small and mid-sized businesses with personalized support ensuring smooth implementation.
Pricing and ROI: Centreon is cost-effective, offering a favorable ROI suitable for budget-sensitive businesses. OpenText may have higher setup costs but justifies this with its extensive features, ideal for organizations seeking long-term value and ROI.
| Product | Market Share (%) |
|---|---|
| Centreon | 2.2% |
| OpenText Network Operations Management | 0.2% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.
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