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Carbonite Server vs Veritas Alta SaaS Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (56th), Cloud Backup (48th)
Veritas Alta SaaS Protection
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
SaaS Backup (16th), Advanced Threat Protection (ATP) (26th), SaaS Management Platforms (15th)
 

Mindshare comparison

While both are Data Center Backup solutions, they serve different purposes. Carbonite Server is designed for Cloud Backup and holds a mindshare of 1.1%, down 1.2% compared to last year.
Veritas Alta SaaS Protection, on the other hand, focuses on SaaS Backup, holds 1.5% mindshare, down 2.4% since last year.
Cloud Backup
SaaS Backup
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
Daniel Ogola - PeerSpot reviewer
The appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment.
The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the BMR/image and the recovery pieces are valuable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"The solution's hardware appliance is very scalable and very useful."
"It's very comprehensive. It's one of the first brands to appear in its field."
"he most valuable feature is that it's not so intrusive with computer resources."
"The solution is stable; I haven't experienced any bugs or glitches on it."
"The most valuable features are the ease of administration and the ease of configuration."
"The duplication is the solution's most valuable feature."
"We're comfortable using this kind of technology. It's user-friendly."
"Some of the tool's best features include an enhanced dashboard and strong security features compared to native Veritas. Our environment is entirely automated."
 

Cons

"The Hyper-V backup has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"They should review the cost aspect of the subscription for Veritas Alta SaaS Protection because customers are going for the cheaper storage, which doesn't give those features in terms of dedup ratios."
"In the future, we would like to see support for virtualized machines."
"The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with."
"The usability of the solution isn't the best."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
"Technical support can be improved."
"The backup reports and the dashboard need improvement."
 

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"The program is quite expensive."
"The tool is expensive compared to Veeam."
"SaaS Backup isn't the most expensive solution."
"I would rate this solution's pricing as five out of five."
"This solution is not cheap and not expensive but priced in the mid-range."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Healthcare Company
8%
Financial Services Firm
8%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Veritas Alto SaaS Protection?
Veritas Alta SaaS Protection is slightly expensive, but they can do more on it. The exact figure for Veritas Alta SaaS Protection depends on the size of data being stored, the region, and the type ...
What needs improvement with Veritas Alto SaaS Protection?
For Veritas Alta SaaS Protection, the only challenge is downtime and the impact of time synchronization whereby different customers are on different time zones, and Veritas Alta SaaS Protection is ...
What is your primary use case for Veritas Alto SaaS Protection?
For the customers that I'm dealing with, they are using Veritas Alta SaaS Protection for long-term retention and offline backups. This means they don't have to constrain their on-premise resources....
 

Also Known As

Carbonite Recover Backup
SaaS Backup
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Information Not Available
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