Carbonite Server vs Quantum DXi Series comparison

OpenText and Quantum are both solutions in the Backup and Recovery category. OpenText is ranked #44 with an average rating of 8.0, while Quantum is ranked #31 with an average rating of 9.5. OpenText holds a 0.6% mindshare in BRS, compared to Quantum’s 0.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,004 Views
547 Comparison Views

100% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

309 Views
187 Comparison Views

66% willing to recommend

Carbonite Server

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Quantum DXi Series and Carbonite Server are two leading data protection solutions, each with distinct characteristics. Quantum DXi seems to have the upper hand due to its focus on scalability and efficient deduplication, although Carbonite Server is notable for its comprehensive backup capabilities and cloud storage integration.

Features: Quantum DXi Series features scalable architecture, efficient deduplication technology, and valuable long-term cost benefits. Carbonite Server offers comprehensive backup capabilities, cloud storage integration, and reasonable setup costs.

Room for Improvement: Quantum DXi could enhance integration with other software, improve reporting features, and refine customer service. Carbonite Server could improve disaster recovery functionalities, increase backup speed, and sharpen customer support consistency.

Ease of Deployment and Customer Service: Quantum DXi is noted for straightforward deployment and strong customer support. Carbonite Server receives positive feedback for easy deployment but has mixed reviews regarding customer service.

Pricing and ROI: Quantum DXi Series provides a competitive setup cost and good ROI, with long-term cost benefits. Carbonite Server has reasonable setup costs and satisfactory ROI, but some users feel the pricing could be more competitive.

To learn more, read our detailed Carbonite Server vs. Quantum DXi Series Report (Updated: June 2025).

Buyer's Guide

Carbonite Server vs. Quantum DXi Series

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

44th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (30th)

Quantum DXi Series

Ranking in Backup and Recovery

31st

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (9th)

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of Quantum DXi Series is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

Read full review

PascalSebat

Business Unit Manager Data Protection at Cncr Group

A scalable solution with Veeam and Vertias alliance

I am impressed with the tool's technical alliance with Veeam and Veritas. The product needs to improve performance while scaling out. It also needs to improve stability. I have been using the product since seven years. I would rate the product's stability a nine out of ten. I would rate the…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy verification of things is the most valuable feature."

"The solution is a free engine to help work with the container."

"Technical support handled all our issues quickly and effectively."

"The solution is very stable."

"I find the BMR/image and the recovery pieces are valuable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The efficiency and convenience are excellent."

"It does not slow down your computer or use a lot of resources as it works."

More Carbonite Server pros

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

"I am impressed with the tool's technical alliance with Veeam and Veritas."

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The stability has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

"The product needs to improve performance while scaling out. It also needs to improve stability."

Pricing and Cost Advice

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

30%

Computer Software Company

14%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

See all answers

What do you like most about Quantum DXi Series?

While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substanti...

See all answers

What needs improvement with Quantum DXi Series?

Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any ...

See all answers

What is your experience regarding pricing and costs for Quantum DXi Series?

I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and str...

See all answers

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Product Reports

Buyer's Guide

Cloud Backup

June 2025

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Buyer's Guide

Backup and Recovery

June 2025

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Also Known As

Carbonite Recover Backup

DXi Series, Quantum DX

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.

Quantum

Sample Customers

INLINE Commercial Construction, Hamilton County

Nihon Unisys, Nikoyo China

Buyer's Guide

Carbonite Server vs. Quantum DXi Series

June 2025

Free Report: Carbonite Server vs. Quantum DXi Series

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