Carbonite Server vs NetApp Cloud Volumes ONTAP comparison

OpenText and NetApp are both solutions in the Cloud Backup category. OpenText is ranked #31 with an average rating of 8.0, while NetApp is ranked #14 with an average rating of 9.0. OpenText holds a 1.1% mindshare in CB, compared to NetApp’s 0.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 95% of NetApp users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,330 Views
998 Comparison Views

100% willing to recommend

NetApp Cloud Volumes ONTAP

Read 62 NetApp Cloud Volumes ONTAP reviews

5,213 Views
626 Comparison Views

95% willing to recommend

Carbonite Server

NetApp Cloud Volumes ONTAP

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

NetApp Cloud Volumes ONTAP and Carbonite Server compete in the cloud storage and backup field. NetApp Cloud Volumes ONTAP has the upper hand due to its robust feature set and advanced functionalities.

Features: NetApp Cloud Volumes ONTAP offers scalability, integration with major cloud providers, and high data availability. It excels in performance optimization, data management, and customization. Carbonite Server focuses on simplified backup and data protection, ease of use, and user-friendly support.

Room for Improvement: NetApp Cloud Volumes ONTAP could improve in ease of deployment, cost-effectiveness, and reducing setup complexity. Carbonite Server could enhance its integration capabilities, increase feature variety, and extend its support service hours.

Ease of Deployment and Customer Service: NetApp Cloud Volumes ONTAP requires detailed setup and technical expertise, though it offers comprehensive customer service. Carbonite Server provides a straightforward deployment process with accessible support, ideal for businesses with limited IT resources.

Pricing and ROI: NetApp Cloud Volumes ONTAP involves higher initial costs but offers significant long-term ROI through adaptable solutions. Carbonite Server offers lower setup costs, providing considerable ROI through affordable pricing structures, appealing to budget-conscious businesses.

To learn more, read our detailed Carbonite Server vs. NetApp Cloud Volumes ONTAP Report (Updated: July 2025).

Buyer's Guide

Carbonite Server vs. NetApp Cloud Volumes ONTAP

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

31st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (43rd)

NetApp Cloud Volumes ONTAP

Ranking in Cloud Backup

14th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Migration (1st), Cloud Storage (2nd), Public Cloud Storage Services (7th), Cloud Software Defined Storage (1st)

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of Carbonite Server is 1.1%, down from 1.1% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Pramod-Talekar

Sr Service Engineer at a healthcare company with 1,001-5,000 employees

Allows customers to manage SAN and NAS data within a single storage solution

The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site. Multiprotocol support in NetApp Cloud Volumes ONTAP is beneficial because it allows customers to manage SAN and NAS data within a single storage solution. This feature eliminates the need to purchase different types of storage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It seems reliable and easy to use."

"The solution is very stable."

"The efficiency and convenience are excellent."

"I find the BMR/image and the recovery pieces are valuable."

"Easy verification of things is the most valuable feature."

"Technical support handled all our issues quickly and effectively."

"The solution is a free engine to help work with the container."

More Carbonite Server pros

"For us, the value comes from the solution's flexibility, speed, and hopefully cost savings in the long term."

"ONTAP has been very stable for us, specifically in the cloud environment. It allows us to have high availability as well as standalone systems if that's what we want within our specific workloads. Also, on-premise has been a very stable environment. We have very few outages and when we do, we work with support to get systems back online in a timely manner."

"The storage tiering is definitely the most valuable feature... With respect to tiering, the inactive data is pushed to a lower tier where the storage cost is cheap, but the access cost is high."

"It offers ease of use and a comprehensive suite of applications, including features like SnapMirror, SnapVault, and unified snapshot management, all bundled into a single product."

"We are definitely in the process of reducing our footprint on our secondary data center and all those snapshots technically reduce tape backup. That's from the protection perspective, but as far as files, it's much easier to use and manage and it's faster, too."

"The solution’s Snapshot copies and thin clones in terms of operational recovery are the best thing since sliced bread. Rollback is super easy. It's just simple, and it works. It's very efficient."

"The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do what we do."

"The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site."

More NetApp Cloud Volumes ONTAP pros

Cons

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"I'm very happy with the solution, the only thing that needs improvement is the web services API. It could be a little bit more straightforward. That's my only issue with it. It can get pretty complex."

"I would like to see something from NetApp about backups. I know that NetApp offers some backup for Office 365, but I would like to see something from NetApp for more backup solutions."

"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."

"We are getting a warning alert about not being able to connect to Cloud Manager when we log into it. The support has provided links, but this particular issue is not fixed yet."

"I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."

"The dashboard is a little bit clunky. I like to see it a little bit more on the simplistic side. I would like to be able to create my own widgets and customize what I want to see a little bit more versus what is currently there. That would be helpful so that when I log in, I go straight to my widget or my board without going to multiple places to get to what I need to find or build."

"There is room for improvement in tier one support, especially with potential language barriers and communication challenges."

"The support is good in general but the initial, front-line support could be improved. Because I have already been using the product for so long, when I call support I would rather talk to somebody who is a little bit more advanced or senior, rather than talking to the first-level support. Usually, it takes some time to reach out to their senior support."

More NetApp Cloud Volumes ONTAP cons

Pricing and Cost Advice

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

"Some flexibility around the licensing model would help. The product is licensed based on capacity. Basically, the largest capacity license that you can buy is 368 terabytes. At this point, NetApp is addressing some people's concerns around this."

"Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost."

"Cloud is cloud. It's still expensive. Any good solution comes with a price tag. That's where we are looking to see how well we can manage our data in the cloud by trying to optimize the costs."

"For NetApp it's about $20,000 for a single node and $30,000 for the HA."

"In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer."

"Make sure you investigate what your requirements are going to cost you using the native cloud solutions versus what NetApp is going to cost you, to make sure you have a business case to go with NetApp."

"We find the pricing to be favorable due to the educational sector we belong to."

"It is expensive. There are no costs in addition to their standard licensing fees."

More NetApp Cloud Volumes ONTAP pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Educational Organization

22%

Manufacturing Company

14%

Computer Software Company

13%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

See all answers

What do you like most about NetApp Cloud Volumes ONTAP?

So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Volumes ONTAP?

The solution's pricing is reasonable.

See all answers

What needs improvement with NetApp Cloud Volumes ONTAP?

NetApp's support could improve.

See all answers

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Product Reports

Buyer's Guide

Cloud Backup

June 2025

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Buyer's Guide

NetApp Cloud Volumes ONTAP

June 2025

Download NetApp Cloud Volumes ONTAP product report

Also Known As

Carbonite Recover Backup

ONTAP Cloud, CVO, NetApp CVO

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

NetApp Cloud Volumes ONTAP is an efficient storage management solution for managing and storing data in the cloud. It offers seamless integration with cloud providers, advanced data replication capabilities, and high data protection. With reliable performance, it is ideal for industries like healthcare and finance.

NetApp

Sample Customers

INLINE Commercial Construction, Hamilton County

1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard

Buyer's Guide

Carbonite Server vs. NetApp Cloud Volumes ONTAP

July 2025

Free Report: Carbonite Server vs. NetApp Cloud Volumes ONTAP

Find out what your peers are saying about Carbonite Server vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: July 2025.

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