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Carbonite Server vs NetApp Cloud Volumes ONTAP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Cloud Backup
31st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (43rd)
NetApp Cloud Volumes ONTAP
Ranking in Cloud Backup
14th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Cloud Migration (1st), Cloud Storage (2nd), Public Cloud Storage Services (7th), Cloud Software Defined Storage (1st)
 

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of Carbonite Server is 1.1%, down from 1.1% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
Pramod-Talekar - PeerSpot reviewer
Allows customers to manage SAN and NAS data within a single storage solution
The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site. Multiprotocol support in NetApp Cloud Volumes ONTAP is beneficial because it allows customers to manage SAN and NAS data within a single storage solution. This feature eliminates the need to purchase different types of storage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It seems reliable and easy to use."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"I find the BMR/image and the recovery pieces are valuable."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"The solution is very stable."
"One of the most valuable features is its similarity to the physical app, which makes it familiar. It's almost identical to a real NetApp, which means you can run all of the associated NetApp processes and services with it. Otherwise, we would definitely have to deploy some hardware on a site somewhere, which could be a challenge in terms of CapEx."
"One of the features our customers like is that it can be used from one cloud provider to another. They can use it from Azure to AWS or vice versa. That way, they don't need to use the same provider for backups. If something goes wrong on the primary site, having the same data in another cloud service provider is important."
"If you have a larger amount of data than normal in cloud, it is easy to provision and maintain. Waiting for the delivery of the controller, the configuration of enclosures, etc., all this stuff is eliminated compared to using on-premise."
"One thing I have noticed is that it is very simple to move the data where we need to move it, delete it, or archive it if we need to archive it to StorageGRID."
"They have very good support team who is very helpful. They will help you with every aspect of getting the deployment done."
"We're able to use the SnapMirror function and SnapMirror data from our on-prem environment into Azure. That is super-helpful. SnapMirror allows you to take data that exists on one NetApp, on a physical NetApp storage platform, and copy it over to another NetApp storage platform. It's a solid, proven technology, so we don't worry about whether data is getting lost or corrupted during the SnapMirror."
"The most valuable feature of this solution is that it makes our data readily available and we don't have to go through a lot of trouble to access it."
"The ability to see things going back and forth has been quite useful."
 

Cons

"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"It would be fantastic if NetApp could offer a solution that's as user-friendly as Google Drive for seamless cloud storage integration."
"The data tiering needs improvement. E.g., moving hard data to faster disks."
"When Azure does their maintenance, they do maintenance on one node at a time. With the two nodes of the CVO, it can automatically fail over from one node to the node that is staying up. And when the first node comes back online, it will fail back to the first node. We have had issues with everything failing back 100 percent correctly."
"We want to be able to add more than six disks in aggregate, but there is a limit of the number of disks in aggregate. In GCP, they provide less by limiting the sixth disk in aggregate. In Azure, the same solution provides 12 disks in an aggregate versus GCP where it is just half that amount. They should bump up the disk in aggregate requirement so we don't have to migrate the aggregate from one to another when the capacities are full."
"Cloud Volumes ONTAP's interface could use an overhaul. Sometimes you have to dig around in Cloud Manager a little bit to find certain things. The layout could be more intuitive."
"There is room for improvement in tier one support, especially with potential language barriers and communication challenges."
"We've just been dealing with general pre-requisite infrastructure configuration challenges. Once those are out of the way, it is easy."
"I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."
 

Pricing and Cost Advice

"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
"The solution is open source."
"Cloud is cloud. It's still expensive. Any good solution comes with a price tag. That's where we are looking to see how well we can manage our data in the cloud by trying to optimize the costs."
"Make sure you investigate what your requirements are going to cost you using the native cloud solutions versus what NetApp is going to cost you, to make sure you have a business case to go with NetApp."
"Once we deploy the pay as you go model, we cannot convert this product as a BYOL model. This is a concern that we have."
"We find the pricing to be favorable due to the educational sector we belong to."
"In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer."
"We purchased the product directly from NetApp."
"The solution's pricing is reasonable."
"The cost is quite high."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Educational Organization
22%
Manufacturing Company
14%
Computer Software Company
13%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Carbonite Server?
I find the BMR/image and the recovery pieces are valuable.
What needs improvement with Carbonite Server?
The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...
What is your primary use case for Carbonite Server?
I work for a managed services provider, and we supply the solution for various sized customers.
What do you like most about NetApp Cloud Volumes ONTAP?
So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.
 

Also Known As

Carbonite Recover Backup
ONTAP Cloud, CVO, NetApp CVO
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard
Find out what your peers are saying about Carbonite Server vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: July 2025.
861,390 professionals have used our research since 2012.