Carbonite Server vs NetApp Cloud Volumes ONTAP comparison

OpenText and NetApp are both solutions in the Cloud Backup category. OpenText is ranked #31 with an average rating of 8.0, while NetApp is ranked #13 with an average rating of 9.0. OpenText holds a 1.1% mindshare in CB, compared to NetApp’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 95% of NetApp users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,330 Views
998 Comparison Views

100% willing to recommend

NetApp Cloud Volumes ONTAP

Read 62 NetApp Cloud Volumes ONTAP reviews

5,213 Views
626 Comparison Views

95% willing to recommend

Carbonite Server

NetApp Cloud Volumes ONTAP

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

NetApp Cloud Volumes ONTAP and Carbonite Server compete in the cloud storage and backup field. NetApp Cloud Volumes ONTAP has the upper hand due to its robust feature set and advanced functionalities.

Features: NetApp Cloud Volumes ONTAP offers scalability, integration with major cloud providers, and high data availability. It excels in performance optimization, data management, and customization. Carbonite Server focuses on simplified backup and data protection, ease of use, and user-friendly support.

Room for Improvement: NetApp Cloud Volumes ONTAP could improve in ease of deployment, cost-effectiveness, and reducing setup complexity. Carbonite Server could enhance its integration capabilities, increase feature variety, and extend its support service hours.

Ease of Deployment and Customer Service: NetApp Cloud Volumes ONTAP requires detailed setup and technical expertise, though it offers comprehensive customer service. Carbonite Server provides a straightforward deployment process with accessible support, ideal for businesses with limited IT resources.

Pricing and ROI: NetApp Cloud Volumes ONTAP involves higher initial costs but offers significant long-term ROI through adaptable solutions. Carbonite Server offers lower setup costs, providing considerable ROI through affordable pricing structures, appealing to budget-conscious businesses.

To learn more, read our detailed Carbonite Server vs. NetApp Cloud Volumes ONTAP Report (Updated: July 2025).

Buyer's Guide

Carbonite Server vs. NetApp Cloud Volumes ONTAP

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

31st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (43rd)

NetApp Cloud Volumes ONTAP

Ranking in Cloud Backup

13th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Migration (1st), Cloud Storage (2nd), Public Cloud Storage Services (7th), Cloud Software Defined Storage (1st)

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of Carbonite Server is 1.1%, down from 1.1% compared to the previous year. The mindshare of NetApp Cloud Volumes ONTAP is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Pramod-Talekar

Sr Service Engineer at a healthcare company with 1,001-5,000 employees

Allows customers to manage SAN and NAS data within a single storage solution

The tool's most valuable features are the SnapLock and SnapMirror features. If something goes wrong with the data, we can restore it. This isn't a mirror; we store data in different locations. If there's an issue on the primary site, we can retrieve data from the secondary site. Multiprotocol support in NetApp Cloud Volumes ONTAP is beneficial because it allows customers to manage SAN and NAS data within a single storage solution. This feature eliminates the need to purchase different types of storage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"The solution is a free engine to help work with the container."

"The solution is very stable."

"I find the BMR/image and the recovery pieces are valuable."

"The efficiency and convenience are excellent."

"Technical support handled all our issues quickly and effectively."

More Carbonite Server pros

"It is much easier to control data since we can run queries across all our platforms with just one solution. Not only that, we can also monitor all the platforms with Active IQ, where we can see all the alerts, messages, and space consumption through a single application. This is regardless if the data is on-prem or AWS. It is much more efficient."

"The stability has been really good."

"This solution has made everything easier to do."

"If you have a larger amount of data than normal in cloud, it is easy to provision and maintain. Waiting for the delivery of the controller, the configuration of enclosures, etc., all this stuff is eliminated compared to using on-premise."

"The good thing about NetApp is the features that are available on the cloud are also available on-premises."

"One thing I have noticed is that it is very simple to move the data where we need to move it, delete it, or archive it if we need to archive it to StorageGRID."

"If you have a fair amount of experience with NetApp, you can work on it very easily."

"NetApp's Cloud Manager automation capabilities are very good because it's REST-API-driven, so we can completely automate everything. It has a good overview if you want to just have a look into your environment as well."

More NetApp Cloud Volumes ONTAP pros

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"When Azure does their maintenance, they do maintenance on one node at a time. With the two nodes of the CVO, it can automatically fail over from one node to the node that is staying up. And when the first node comes back online, it will fail back to the first node. We have had issues with everything failing back 100 percent correctly."

"There is room for improvement in tier one support, especially with potential language barriers and communication challenges."

"The only area for improvement would be some guidance in terms of the future products that NetApp is planning on releasing. I would like to see communication around that or advice such as, "Hey, the world is moving towards this particular trend, and NetApp can help you do that." I do get promotional emails from NetApp, but customer-specific advice would be helpful, based on our use cases."

"Not a perfect ten because it's not very efficient with upgrades and management."

"I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."

"Scale-up and scale-out could be improved. It would be interesting to have multiple HA pairs on one cluster, for example, or to increase the single instances more, from a performance perspective. It would be good to get more performance out of a single HA pair."

"We are getting a warning alert about not being able to connect to Cloud Manager when we log into it. The support has provided links, but this particular issue is not fixed yet."

"The support is good in general but the initial, front-line support could be improved. Because I have already been using the product for so long, when I call support I would rather talk to somebody who is a little bit more advanced or senior, rather than talking to the first-level support. Usually, it takes some time to reach out to their senior support."

More NetApp Cloud Volumes ONTAP cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"The solution is open source."

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"They have a very good price which keeps our customers happy."

"In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer."

"Our licensing costs are folded into the hardware purchases and I have never differentiated between the two."

"The AWS consumer-based pricing model makes it easy for developers to use their credit cards to spin up virtual servers immediately."

"Cloud is cloud. It's still expensive. Any good solution comes with a price tag. That's where we are looking to see how well we can manage our data in the cloud by trying to optimize the costs."

"It is expensive. There are no costs in addition to their standard licensing fees."

"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."

"We purchased the product directly from NetApp."

More NetApp Cloud Volumes ONTAP pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Manufacturing Company

16%

Computer Software Company

15%

Financial Services Firm

12%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

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What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

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What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

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What do you like most about NetApp Cloud Volumes ONTAP?

So a lot of these licenses are at the rate that is required for capacity. So they're they're able to reduce the license consumption and also the consumption of the underlying cloud storage.

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Volumes ONTAP?

The solution's pricing is reasonable.

See all answers

What needs improvement with NetApp Cloud Volumes ONTAP?

NetApp's support could improve.

See all answers

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Compared 13% of the time

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Compared 10% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Cloud Backup

June 2025

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Buyer's Guide

NetApp Cloud Volumes ONTAP

July 2025

Download NetApp Cloud Volumes ONTAP product report

Also Known As

Carbonite Recover Backup

ONTAP Cloud, CVO, NetApp CVO

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

NetApp Cloud Volumes ONTAP is an efficient storage management solution for managing and storing data in the cloud. It offers seamless integration with cloud providers, advanced data replication capabilities, and high data protection. With reliable performance, it is ideal for industries like healthcare and finance.

NetApp

Sample Customers

INLINE Commercial Construction, Hamilton County

1. Accenture 2. Acer 3. Adidas 4. Aetna 5. AIG 6. Apple 7. Bank of America 8. Barclays 9. Bayer 10. Berkshire Hathaway 11. BNP Paribas 12. Cisco 13. Coca-Cola 14. Comcast 15.ConocoPhillips 16. CVS Health 17. Dell 18. Deutsche Bank 19. eBay 20. Eli Lilly 21. FedEx 22. Ford 23. Freescale Semiconductor 24. General Electric 25. Google 26. Honeywell 27. IBM 28. Intel 29. Intuit 30. JPMorgan Chase 31. Kellogg's 32. KeyCorp 33. Liberty Mutual 34. L'Oréal 35. Mastercard

Buyer's Guide

Carbonite Server vs. NetApp Cloud Volumes ONTAP

July 2025

Free Report: Carbonite Server vs. NetApp Cloud Volumes ONTAP

Find out what your peers are saying about Carbonite Server vs. NetApp Cloud Volumes ONTAP and other solutions. Updated: July 2025.

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