Carbonite Safe Backup vs Commvault Cloud comparison

Carbonite and Commvault are both solutions in the Cloud Backup category. Carbonite is ranked #32 with an average rating of 10.0, while Commvault is ranked #4 with an average rating of 8.4. Carbonite holds a 0.5% mindshare in CB, compared to Commvault’s 5.3% mindshare. Additionally, 100% of Carbonite users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Carbonite Safe Backup

Read 1 Carbonite Safe Backup review

571 Views
571 Comparison Views

100% willing to recommend

Commvault Cloud

Read 112 Commvault Cloud reviews

22,699 Views
11,803 Comparison Views

95% willing to recommend

Carbonite Safe Backup

Commvault Cloud

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Executive Summary

We performed a comparison between Carbonite Safe Backup and Commvault Cloud based on real PeerSpot user reviews.

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Cloud Backup

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Safe Backup

Ranking in Cloud Backup

32nd

Average Rating

10.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Cloud Backup

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (4th), eDiscovery (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (3rd)

Mindshare comparison

As of April 2026, in the Cloud Backup category, the mindshare of Carbonite Safe Backup is 0.5%, up from 0.1% compared to the previous year. The mindshare of Commvault Cloud is 5.3%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	5.3%
Carbonite Safe Backup	0.5%
Other	94.2%

Cloud Backup

Featured Reviews

Bert Hickman

Owner at Stoneridge Engineering, LLC

Continuous backup ensures data safety and seamless operation

One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

Read full review

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend Carbonite to others with simple requirements. It does exactly what I need."

"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."

"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."

"It's an enterprise product; it's a stable product; we have good support; almost all databases are in the scope."

"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."

"Metallic is user-friendly, cost-effective, and the technical support is impressive."

"The return points are very valuable."

"Close your eyes and just go for it, it just works."

"I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation."

"The 1-Touch recovery feature is helpful for all customers."

More Commvault Cloud pros

Cons

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."

"One issue we face is the complexity of the console. That could be improved on."

"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."

"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."

"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."

"The product does not provide an option to save a copy of data on-premises."

"The initial setup is rather complex, especially when switching versions."

"The product is a bit complex."

"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."

More Commvault Cloud cons

Pricing and Cost Advice

Information not available

"In India, this is a very expensive product."

"Its cost is reasonable, but anybody else can do better benchmarking."

"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."

"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."

"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."

"Commvault is quite high in terms of pricing and licensing."

"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."

"Commvault licensing is a perpetual license so only the support is being renewed yearly."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

What is your experience regarding pricing and costs for Carbonite Safe Backup?

My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.

See all answers

What needs improvement with Carbonite Safe Backup?

In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...

See all answers

What is your primary use case for Carbonite Safe Backup?

I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

See all answers

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Compared 3% of the time

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Compared 3% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Cloud Backup

March 2026

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Buyer's Guide

Commvault Cloud

April 2026

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Carbonite Safe Backup offers a reliable and secure cloud-based data protection solution tailored for home and business users seeking efficient backup and recovery capabilities.

Designed for individuals and organizations, Carbonite Safe Backup provides seamless data backup with features that ensure data integrity and accessibility. Ideal for environments where data protection is critical, it helps in maintaining business continuity by safeguarding important information from unexpected data loss. Users appreciate its integration capabilities with other tools and its user-friendly setup, ensuring smooth operational workflows.

What are the key features of Carbonite Safe Backup?

Automatic Cloud Backup: Protects data continuously without manual intervention.
Remote File Access: Allows users to access files from any location via the cloud.
Encryption and Security: Ensures data is encrypted at rest and during transmission.
Versioning and File Retention: Offers multiple file versions and backups to reduce data loss risks.

What benefits and ROI should users look for?

Cost Efficiency: Reduces the cost of data loss with affordable subscription options.
Business Continuity: Ensures uninterrupted operations through reliable data recovery.
User Satisfaction: Simplifies data management, enhancing confidence in data security.

In industries like healthcare and finance, data protection is crucial. Carbonite Safe Backup finds applications by offering solutions that comply with strict regulatory requirements while providing scalable data backup and recovery options. It integrates with existing IT infrastructures to streamline backup processes without disrupting day-to-day operations.

Carbonite

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Information Not Available

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup. Updated: March 2026.

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