Carbonite Safe Backup vs Commvault Cloud comparison

Carbonite and Commvault are both solutions in the Cloud Backup category. Carbonite is ranked #30 with an average rating of 10.0, while Commvault is ranked #2 with an average rating of 8.6. Carbonite holds a 0.1% mindshare in CB, compared to Commvault’s 10.1% mindshare. Additionally, 100% of Carbonite users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Carbonite Safe Backup

Read 1 Carbonite Safe Backup review

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142 Comparison Views

100% willing to recommend

Commvault Cloud

Read 111 Commvault Cloud reviews

20,271 Views
11,352 Comparison Views

95% willing to recommend

Carbonite Safe Backup

Commvault Cloud

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Executive Summary

We performed a comparison between Carbonite Safe Backup and Commvault Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup.

To learn more, read our detailed Cloud Backup Report (Updated: August 2025).

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August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Safe Backup

Ranking in Cloud Backup

30th

Average Rating

10.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Cloud Backup

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

111

Ranking in other categories

Backup and Recovery (3rd), eDiscovery (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Carbonite Safe Backup is 0.1%, up from 0.1% compared to the previous year. The mindshare of Commvault Cloud is 10.1%, up from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Bert Hickman

Owner at Stoneridge Engineering, LLC

Continuous backup ensures data safety and seamless operation

One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

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Matt Reller

Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Provides extremely fast backup, is easy to manage, and is flexible

Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend Carbonite to others with simple requirements. It does exactly what I need."

"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."

"The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform."

"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."

"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."

"The solution is easy to use and the duplication is quite good."

"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."

"It's the leader in backup and archiving."

"Metallic is user-friendly, cost-effective, and the technical support is impressive."

"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."

More Commvault Cloud pros

Cons

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."

"The pricing could be more flexible in terms of licensing."

"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."

"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."

"The initial setup was complicated."

"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."

"Commvault should keep and continue to develop the Java GUI."

"There could be improvements to the backup failures."

"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."

More Commvault Cloud cons

Pricing and Cost Advice

Information not available

"The license for Commvault HyperScale X is paid annually."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

"Licensing fees are billed on a yearly basis."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."

"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."

"Commvault is more expensive than Veeam, which is the reason that we are changing to Veeam for cloud environments."

"...the battle came down to pricing, as well as some small features, and Commvault was the best in all the criteria."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Carbonite Safe Backup?

My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.

See all answers

What needs improvement with Carbonite Safe Backup?

In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...

See all answers

What is your primary use case for Carbonite Safe Backup?

I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.

See all answers

What is your experience regarding pricing and costs for Commvault?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

See all answers

What needs improvement with Commvault?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...

See all answers

What do you like most about Commvault Complete Data Protection?

IntelliSnap and file system backups are valuable features.

See all answers

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AWS Backup vs Commvault Cloud

Compared 5% of the time

HPE Zerto Software vs Commvault Cloud

Compared 4% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 4% of the time

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Product Reports

Buyer's Guide

Cloud Backup

August 2025

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Buyer's Guide

Commvault Cloud

August 2025

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Carbonite Safe Backup offers a reliable and secure cloud-based data protection solution tailored for home and business users seeking efficient backup and recovery capabilities.

Designed for individuals and organizations, Carbonite Safe Backup provides seamless data backup with features that ensure data integrity and accessibility. Ideal for environments where data protection is critical, it helps in maintaining business continuity by safeguarding important information from unexpected data loss. Users appreciate its integration capabilities with other tools and its user-friendly setup, ensuring smooth operational workflows.

What are the key features of Carbonite Safe Backup?

Automatic Cloud Backup: Protects data continuously without manual intervention.
Remote File Access: Allows users to access files from any location via the cloud.
Encryption and Security: Ensures data is encrypted at rest and during transmission.
Versioning and File Retention: Offers multiple file versions and backups to reduce data loss risks.

What benefits and ROI should users look for?

Cost Efficiency: Reduces the cost of data loss with affordable subscription options.
Business Continuity: Ensures uninterrupted operations through reliable data recovery.
User Satisfaction: Simplifies data management, enhancing confidence in data security.

In industries like healthcare and finance, data protection is crucial. Carbonite Safe Backup finds applications by offering solutions that comply with strict regulatory requirements while providing scalable data backup and recovery options. It integrates with existing IT infrastructures to streamline backup processes without disrupting day-to-day operations.

Carbonite

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

Information Not Available

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: August 2025.

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