Carbonite Backup for Microsoft 365 vs Norton Small Business comparison

OpenText and NortonLifeLock are both solutions in the Cloud Backup category. OpenText is ranked #69, while NortonLifeLock is ranked #12 with an average rating of 8.7. OpenText holds a 0.1% mindshare in CB, compared to NortonLifeLock’s 0.2% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

Carbonite Backup for Micros...

Read 1 Carbonite Backup for Microsoft 365 review

150 Views
150 Comparison Views

100% willing to recommend

Norton Small Business

Read 11 Norton Small Business reviews

3,746 Views
75 Comparison Views

90% willing to recommend

Carbonite Backup for Micros...

Norton Small Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Carbonite Backup for Microsoft 365 and Norton Small Business based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup.

To learn more, read our detailed Cloud Backup Report (Updated: August 2025).

Buyer's Guide

Cloud Backup

August 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Backup for Micros...

Ranking in Cloud Backup

69th

Average Rating

8.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Norton Small Business

Ranking in Cloud Backup

12th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SSL VPN (6th), Endpoint Protection Platform (EPP) (15th)

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Carbonite Backup for Microsoft 365 is 0.1%, up from 0.1% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

SergioZuastegui

IT Manager at Grupo UMA Centroamerica

Accessible from anywhere without the requirement to purchase hardware

We are customers of Carbonite Backup and I'm the company IT manager The fact that we don't need to purchase any hardware is a huge benefit. It also means we can have access from anywhere. I think they could implement some new functionalities and I'd like to see some better training provided,…

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LAWAL YUSUF

IT auditor at SHEFFIELD HALLAM UNIVERSITY

Helps with password management and has good technical support services

We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We don't need to purchase any hardware for this solution."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The product’s valuable feature is the availability of support services 24/7."

"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."

"The performance is fine."

"The most valuable feature of Norton 360 has been its robust notification system."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"The solution detects viruses very, very fast."

"The solution has good performance."

More Norton Small Business pros

Cons

"Lacks sufficient documentation or training videos."

"The solution’s stability could be improved."

"The tool should be easily available in the market and should be cheaper."

"The updates must be less frequent."

"Norton 360’s features for device optimization could be better."

"One area where Norton 360 could improve is the constant push for upselling."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"I would like to see Norton 360 improve the speed of its cloud backup."

"There's a need for enhanced security measures."

More Norton Small Business cons

Pricing and Cost Advice

Information not available

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"The solution is cost-effective."

"The tool has a yearly licensing."

"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."

"The price is fairly acceptable."

"It is an inexpensive product. We purchase its yearly license."

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865,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Comms Service Provider

11%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Norton 360?

The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.

See all answers

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

See all answers

What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

Comparisons

SugarSync vs Carbonite Backup for Microsoft 365

Compared 100% of the time

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HP Wolf Security vs Norton Small Business

Compared 57% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 7% of the time

Microsoft Defender for Business vs Norton Small Business

Compared 6% of the time

GravityZone Business Security vs Norton Small Business

Compared 5% of the time

Bitdefender GravityZone Enterprise Security vs Norton Small Business

Compared 4% of the time

More Norton Small Business Competitors

Product Reports

Buyer's Guide

Cloud Backup

August 2025

Carbonite Backup for Microsoft 365 report

Download Carbonite Backup for Microsoft 365 product report

Buyer's Guide

Cloud Backup

August 2025

Download Norton Small Business product report

Overview

Carbonite Backup for Microsoft 365 offers comprehensive backup for the entire Microsoft 365 suite of productivity apps. It allows businesses and IT organizations to recover individual files and folders, permissions settings as well as complete site collections, with an unprecedented level of flexibility.

OpenText

Safeguard your business effortlessly with Norton Small Business, providing comprehensive protection wherever you are. Feel confident in the security of your business as Norton helps protect your devices, offering easy installation, overview, and management without the need for IT skills. With a focus on reducing online risks, this solution enables secure browsing for employees on-the-go and enhances the security of company passwords and financial information. Additionally, Norton Small Business contributes to the longevity of your PCs with automated Windows PC cleaning and optimization, ensuring peak efficiency. Prioritize data integrity by maintaining three separate backups, including an additional backup in the cloud. With Norton Small Business, empower your team to work safely while staying ahead of potential threats, making it an ideal choice for businesses seeking straightforward and robust online security solutions.

Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: August 2025.

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We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.