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Carbon Black Managed Detection and Response vs ReliaQuest GreyMatter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
Digital Risk Protection (21st), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of March 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.4%, up from 0.8% compared to the previous year. The mindshare of ReliaQuest GreyMatter is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ReliaQuest GreyMatter1.6%
Carbon Black Managed Detection and Response1.4%
Other97.0%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
MK
Senior Security Analyst at Tata Consultancy
Unified security monitoring has reduced alert fatigue and improves proactive threat hunting
I use real-time monitoring in ReliaQuest GreyMatter, which significantly improves my security posture. The unified interface helps reduce alert fatigue. I would estimate it saves around 20% in alert fatigue reduction. The automated threat hunting capabilities in ReliaQuest GreyMatter help me stay ahead of threats. The machine learning algorithm benefits my threat intelligence by providing deeper insights and predictions. I use various metrics to rate the success of the predictive threat intelligence in ReliaQuest GreyMatter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbon Black provides an overview of all our assets and their status."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
 

Cons

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support."
"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Areas that have room for improvement include user interface and integration."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
12%
Financial Services Firm
12%
Construction Company
6%
Financial Services Firm
10%
Manufacturing Company
9%
Retailer
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
No data available
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: February 2026.
885,311 professionals have used our research since 2012.