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Carbon Black Managed Detection and Response vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
32nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 0.9%, down from 1.0% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 10.8%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR10.8%
Carbon Black Managed Detection and Response0.9%
Other88.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Dejan Zecevic - PeerSpot reviewer
Easy to install, runs smoothly, and offers good performance
Carbon Black was sold to Broadcom, and VMware basically was the owner of the Carbon Black. Now Broadcom is the owner of VMware. As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.
Muhammad  Fahad - PeerSpot reviewer
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The installation process is quick and easy."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The prevention capabilities hold the utmost value."
"It's not a signature-based solution, which is ideal for us."
"The solution is quite flexible."
"There are many different modules with this solution where vulnerability and inventory management can be carried out. The solution has a good dashboard and offers a lot of insights into your systems."
"There's less workload on the endpoint."
"The initial setup was easy."
"We found the initial setup to be quick and easy for the most part."
"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
 

Cons

"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"I have found customer support to be fairly good but it could be quicker."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"CrowdStrike Falcon Complete does not include patch management functionality."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"What could be improved in CrowdStrike Falcon Complete is the threat hunting feature and the insights it provides, in particular, the variable analysis feature. Protection against zero-day threats and sandboxing could also be improved in CrowdStrike Falcon Complete. If you compare it with other solutions, it can go head-to-head, but the features I mentioned still need improvement."
"The installation could always be a bit easier. You need to install it manually at the endpoint."
"The licensing is a bit complex."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
"At approximately €60 per machine, per year, I think that it's a good price point."
"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"The licenses are sold per user."
"This product is one of the more expensive ones on the market."
"The pricing is a little bit expensive for our region."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Comms Service Provider
9%
University
8%
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
 

Questions from the Community

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What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Falcon Complete
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.