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Capsule vs Kapture CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Capsule
Ranking in CRM
92nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Kapture CRM
Ranking in CRM
57th
Average Rating
10.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of Capsule is 0.2%, up from 0.1% compared to the previous year. The mindshare of Kapture CRM is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

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MK
The software can be easily accessed and operated with minimal training
It provides seamless omnichannel support for easily identifying the source of leads which saves a lot of time. Not many companies offer omnichannel support.  The software sends automated messages for customers' birthdays and anniversaries. Our customers love it. My company benefited from the…
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Comparisons

 

Overview

 

Sample Customers

1. Airbnb 2. Amazon 3. Apple 4. Atlassian 5. Baidu 6. Cisco 7. CocaCola 8. Dell 9. Disney 10. Dropbox 11. Ebay 12. Facebook 13. Google 14. HP 15. IBM 16. Intel 17. LinkedIn 18. Microsoft 19. Netflix 20. Nike 21. Oracle 22. PayPal 23. Pinterest 24. Salesforce 25. SAP 26. Spotify 27. Tesla 28. Uber 29. Visa 30. Walmart 31. WeWork
Bigbasket
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: July 2025.
862,077 professionals have used our research since 2012.