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CA Process Automation vs OpenText Operations Orchestration comparison

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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between CA Process Automation and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
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767,995 professionals have used our research since 2012.
Featured Review
Anonymous User
Provides the ability to import objects as new versions of existing objects and to make the prior version the current...
I used the product to develop a process orchestration “framework” to be used in systems integrations between customer and internal ITSM... Read more →
PM436379
It allows me to do repetitive tasks consistently.
It actually really comes down to a quicker mean time to recover. More consistent data being captured to identify what the issues are and also a... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to debug and troubleshoot.""This tool is used in my organization for automating IT infrastructure related incidents or service requests."

More CA Process Automation Pros →

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization.""It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.""It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

More OpenText Operations Orchestration Pros →

Cons
"It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI).""Somehow the product group within CA left the product dry from some regular expression functionality.""OCR capability should be added as a feature.""Make some of the features more open source that way developers can have more flexibility."

More CA Process Automation Cons →

"The price is an area that should be addressed because the price is high.""There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.""The tool's UI needs to be improved. It needs to have better administration features in future releases."

More OpenText Operations Orchestration Cons →

Pricing and Cost Advice
  • "There are a lot of automation savings from any process which is repeatable."
  • "It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

    • More CA Process Automation Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."

    • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
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    What needs improvement with Operations Orchestration?
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Read all 3 answers   →
    What advice do you have for others considering Operations Orchestration?
    Top Answer:I would rate the tool a nine out of ten.
    Read all 2 answers   →
    What do you like most about Micro Focus Operations Orchestration?
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Read all 2 answers   →
    Ranking
    29th
    out of 66 in Process Automation
    Views
    354
    Comparisons
    119
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    17th
    out of 66 in Process Automation
    Views
    808
    Comparisons
    601
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    CA IT Process Automation Manager
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    Broadcom
    OpenText
    Overview
    CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.

    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    Unum, HCL Technologies, Logicalis
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    REVIEWERS
    Healthcare Company43%
    Insurance Company29%
    Government14%
    Financial Services Firm14%
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Insurance Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Healthcare Company5%
    Company Size
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Process Automation
    April 2024
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    767,995 professionals have used our research since 2012.

    CA Process Automation is ranked 29th in Process Automation while OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews. CA Process Automation is rated 8.6, while OpenText Operations Orchestration is rated 7.8. The top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". CA Process Automation is most compared with BMC TrueSight Orchestration, whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.