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Box - Intelligent Content Management vs Sharepoint 2016 Standard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Box effectively reduces turnaround times and enhances compliance, indicating significant returns within 24 months.
Sentiment score
6.4
Sharepoint 2016 Standard boosts productivity by reducing costs, errors, and manual work, enhancing collaboration and efficiency with notable ROI.
There has been a return on investment from using Sharepoint 2016 Standard, as documentation approval workflows, change request processes, HR onboarding and offboarding flows, document routing based on metadata, and notifications and escalations have all improved with Sharepoint being implemented.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
You can stop paying for other tools if you are willing to move to Sharepoint 2016 Standard.
Senior Team Lead at Infosys
Time saved productivity metrics means tasks that used to take a week now get resolved in one to two days with Sharepoint 2016 Standard, saving approximately five to seven days per request.
Senior Data Engineer at LTM
 

Customer Service

Sentiment score
4.9
Box customer service is helpful and superior, though response times may vary without better support contracts.
Sentiment score
6.1
SharePoint 2016 Standard's customer service is praised for responsiveness, knowledgeable support, and valuable resources, requiring internal expertise for technical issues.
Typically once you do, they are able to provide assistance on whatever you need.
Manager, Technology & Integration at GlobalMac IT
The customer support for Sharepoint 2016 Standard is very active and responsive.
Senior Team Lead at Infosys
The response was quite swift, the engineers were quite knowledgeable, and they were able to resolve my issue in the shortest possible time.
Technical Support Engineer at Horizon/Bespoke Labs
When I contacted the support team, they helped me recover the file in a very efficient and supportive way.
Senior Data Engineer at LTM
 

Scalability Issues

Sentiment score
7.2
Box effectively scales for various organization sizes, though some face large file issues being addressed by Box.
Sentiment score
7.5
SharePoint 2016 Standard offers scalable document management, enhanced security, and workflow capabilities, requiring careful infrastructure planning for optimal performance.
Box - Intelligent Content Management plans have unlimited data, which is great.
Manager, Technology & Integration at GlobalMac IT
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
Zero downtime patching means adding servers or patching can be done without weekend outages.
Senior Data Engineer at LTM
The security and reliability enhancements make it very scalable.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard is highly scalable.
Senior Team Lead at Infosys
 

Stability Issues

Sentiment score
7.9
Box is highly rated for stability and reliability, with minimal performance issues and rare, quickly resolved outages.
Sentiment score
8.8
SharePoint 2016 Standard is praised for stability, reliability, scalability, and adaptability, with minor slowdown issues attributed to external factors.
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
I have not seen any crashes or downtimes so far.
Analyst at Synergy Connect
I have not found any bugs myself, so for me, Sharepoint 2016 Standard is pretty stable.
Technical Support Engineer at Horizon/Bespoke Labs
I use it on a daily basis for most of my tasks, and I have not faced any stability issues.
Senior Data Engineer at LTM
 

Room For Improvement

Box needs enhanced security, improved collaboration tools, better integration with Office 365, and more intuitive features at a competitive price.
SharePoint 2016 Standard requires navigation, performance, and interface enhancements along with improved modernization, AI, integration, and mobile usability.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Additional customization with the automation workflows that Box - Intelligent Content Management offers would be helpful.
Manager, Technology & Integration at GlobalMac IT
Implementing minimum roles plus zero downtime patching, which is built into the 2016 setup, means we should configure minimum roles correctly so web front end, application server, and search servers can do only their job and speed up farms.
Senior Data Engineer at LTM
I would assess the integration of Microsoft Office apps within Sharepoint 2016 Standard for document management as lacking.
Technical Manager at IBM
Whatever use case I have been involved in or whatever additional things that I needed, I have always been able to find those on Sharepoint 2016 Standard.
Analyst at Synergy Connect
 

Setup Cost

Box offers competitive pricing and flexible options, but costs may increase with extensive tool usage and API calls.
Enterprise users find Sharepoint 2016 Standard cost-effective, with lower pricing and competitive setup costs compared to other systems.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
Manager, Technology & Integration at GlobalMac IT
My experience with pricing, setup cost, and licensing for Sharepoint 2016 Standard has been that it offers very competitive price plans, which are good for business.
Senior Team Lead at Infosys
Only choose 2016 if you have a clear upgrade hybrid plan before 2026 and do not start any new 2016 projects unless they are planned for fewer than two years of use with air-gapped security.
Senior Data Engineer at LTM
 

Valuable Features

Users value Box for its seamless integration, robust security, intuitive tools, and features that enhance productivity and optimize workflows.
SharePoint 2016 Standard enhances collaboration and productivity with document management, integration, and secure data sharing for enterprises.
It enhances the security of our documents, files, and content.
Information Technology Specialist at Total
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results.
Senior Projects Manager at Tech-hub
Sharepoint 2016 Standard has positively impacted my organization by providing a very good data repository and organization of various amounts of information that is stored in these Sharepoint sites.
HITRUST and GRC Consultant at a consultancy with 11-50 employees
Sharepoint 2016 Standard has role-based access control, which secures our enterprise data effectively.
Data Engineer at a outsourcing company with 201-500 employees
It integrates well with other Microsoft products through Office 365.
Senior Team Lead at Infosys
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Enterprise Content Management
10th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
45
Ranking in other categories
Cloud Storage (10th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)
Sharepoint 2016 Standard
Ranking in Enterprise Content Management
6th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of Box - Intelligent Content Management is 3.6%, down from 4.2% compared to the previous year. The mindshare of Sharepoint 2016 Standard is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Sharepoint 2016 Standard0.4%
Box3.6%
Other96.0%
Enterprise Content Management
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
Nishant Chauhan - PeerSpot reviewer
Senior Data Engineer at LTM
Centralized document libraries have streamlined daily collaboration and improved team productivity
In terms of improvements for Sharepoint 2016, I see how it can be improved regarding performance tweaks. Limiting view columns plus items is important because each extra column adds approximately 0.5 seconds of render time for 1,000 items. I keep default views under five to six columns and fewer than 1,000 items, utilizing filters such as "today" and "me". The next point is to avoid Group By on large lists as it adds HTML and slows rendering. Collapsed groups can make it worse, but using datasheet view for bulk edits renders faster than the standard view. Implementing minimum roles plus zero downtime patching, which is built into the 2016 setup, means we should configure minimum roles correctly so web front end, application server, and search servers can do only their job and speed up farms. In terms of user experience with adoption, governance and naming can be improved. Outdated sites plus inconsistent navigation make people revert to email. Setting naming rules, archive policies, and owners helps governance protect ROI. Ensuring optimized search queries, avoiding wildcards, and limiting results will lead to three times faster answers. Pushing OneDrive for Business sync will enable people to work offline. 2016 added durable links so links do not break when files move. Cutting customizations will make non-customized pages load much faster, so removing heavy web parts and custom JavaScript on homepages is essential. Reducing IT tickets can still be enhanced within these improvements. In addition to the needed improvements regarding user training, integrations, and support, I would stress the importance of these areas. Achieving a perfect ten for Sharepoint 2016 Standard would involve addressing a few issues. The mobile user experience feels clunky versus modern, and the absence of Power Automate makes some workflows feel dated. While search is good, it is not comparable to Google for intranet use. Additionally, support ending in 2026 is a ticking clock that needs consideration.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
29%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What is your experience regarding pricing and costs for Sharepoint 2016 Standard?
I was not focused on the pricing, setup cost, and licensing for Sharepoint 2016 Standard.
What needs improvement with Sharepoint 2016 Standard?
I do not think there is anything missing in Sharepoint 2016 Standard. It is a vast platform and whatever use I plan to have on Sharepoint, I can navigate through it or search things on Google or an...
What is your primary use case for Sharepoint 2016 Standard?
I started using Sharepoint 2016 Standard when I joined my current role because all of the files that we work on in collaboration with my teammates are stored on Sharepoint. It is quite a useful pla...
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Information Not Available
Find out what your peers are saying about Box - Intelligent Content Management vs. Sharepoint 2016 Standard and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.