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BMC TrueSight vs PubSub+ Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
BMC TrueSight enhances efficiency, lowers IT costs, and reallocates resources by reducing manual tasks and improving operations.
Sentiment score
6.4
Users experienced varied ROI with PubSub+; some saw cost savings and productivity gains, others faced maintenance cost concerns.
 

Customer Service

Sentiment score
6.8
BMC TrueSight's support is generally effective but faces issues with wait times, expertise consistency, and frequent personnel changes.
Sentiment score
7.4
PubSub+ Platform is renowned for excellent, responsive support, with dedicated teams enhancing user experiences through prompt issue resolution.
I would rate their technical support a nine out of ten.
Technical Specialist at ServiceIO
I have looked into PubSub+ Platform's support forums to read and understand a few things that I did not understand.
Developer at a computer software company with 51-200 employees
 

Scalability Issues

Sentiment score
6.9
BMC TrueSight is scalable, but users report mixed experiences with challenges in multitenancy, complexity, and financial constraints.
Sentiment score
7.1
PubSub+ Platform is scalable and flexible, supporting complex use cases, though some users report deployment challenges and feature gaps.
 

Stability Issues

Sentiment score
7.3
BMC TrueSight is stable with proper configuration and resources, emphasizing vendor guidelines and performance tuning for optimal use.
Sentiment score
8.2
PubSub+ Platform offers exceptional reliability, maintaining zero downtime and robust performance even during high-stress global events.
I think the stability of PubSub+ Platform is pretty good, and I would rate it at eight.
Developer at a computer software company with 51-200 employees
 

Room For Improvement

BMC TrueSight needs faster deployment, intuitive interfaces, better cloud stability, and enhanced AI for insights and analytics.
PubSub+ Platform requires improved integration, usability, cost management, and features like dynamic topics and enhanced monitoring capabilities.
There are some complexities with deployment that could be improved in BMC TrueSight.
Technical Specialist at ServiceIO
It was as impressive as Kafka, better than Kafka based on my experience working on the Solace and Kafka white paper.
freelancer at a financial services firm with 1,001-5,000 employees
The analytics tools integrated within PubSub+ Platform are good, as it has already integrated with cloud logging and the cloud logging features, making the analytics pretty good already.
Developer at a computer software company with 51-200 employees
 

Setup Cost

BMC TrueSight is costly but valued for robust features, transparent pricing, and flexibility in licensing and support.
PubSub+ Platform offers flexible, tiered pricing based on message volume with free options and scalable enterprise solutions.
BMC TrueSight licensing costs are on the more expensive side.
Technical Specialist at ServiceIO
 

Valuable Features

BMC TrueSight offers integrated monitoring, intuitive interfaces, and proactive management for efficient IT infrastructure performance and operational efficiency.
The PubSub+ Platform excels in scalability, reliability, and integration, offering outstanding support, flexibility, and efficient event handling capabilities.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
Technical Specialist at ServiceIO
The solution's ability to decouple message producers and consumers allows us to have high cohesion and low coupling, making it an excellent solution for that purpose.
freelancer at a financial services firm with 1,001-5,000 employees
The best features of PubSub+ Platform include being highly scalable, allowing us to handle billions and billions of events.
Developer at a computer software company with 51-200 employees
 

Categories and Ranking

BMC TrueSight
Ranking in Event Monitoring
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (25th), AIOps (5th)
PubSub+ Platform
Ranking in Event Monitoring
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Message Queue (MQ) Software (8th), Message Oriented Middleware (MOM) (2nd), Streaming Analytics (14th)
 

Mindshare comparison

As of January 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.2%, down from 11.9% compared to the previous year. The mindshare of PubSub+ Platform is 1.5%. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight7.2%
PubSub+ Platform1.5%
Other91.3%
Event Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer2714190 - PeerSpot reviewer
freelancer at a financial services firm with 1,001-5,000 employees
Offers a seamless way to decouple applications, providing impressive performance and flexibility
Regarding improving the PubSub+ Platform, I'm not sure about the pricing aspect, but I heard that it is quite expensive compared to Kafka. That's the only concern I can mention; otherwise, it was as impressive as Kafka, better than Kafka based on my experience working on the Solace and Kafka white paper.
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Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Outsourcing Company
6%
Government
6%
Financial Services Firm
26%
Manufacturing Company
10%
Retailer
10%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise14
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your experience regarding pricing and costs for PubSub+ Event Broker?
I do not know about the pricing of PubSub+ Platform because I did not manage the instance.
What needs improvement with PubSub+ Event Broker?
Additional in-line information about certain things on PubSub+ Platform could be more beneficial for new users who are just starting to use this technology. The analytics tools integrated within Pu...
What is your primary use case for PubSub+ Event Broker?
I describe the main use cases for PubSub+ Platform as wanting to use it as a messaging queue pipeline for managing the data stream events in our IoT platform while I was working at an IoT-based com...
 

Also Known As

ProactiveNet, TrueSight Operations Management
PubSub+ Event Broker, PubSub+ Event Portal
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
FxPro, TP ICAP, Barclays, Airtel, American Express, Cobalt, Legal & General, LSE Group, Akuna Capital, Azure Information Technology, Brand.net, Canadian Securities Exchange, Core Transport Technologies, Crédit Agricole, Fluent Trade Technologies, Harris Corporation, Korea Exchange, Live E!, Mercuria Energy, Myspace, NYSE Technologies, Pico, RBC Capital Markets, Standard Chartered Bank, Unibet 
Find out what your peers are saying about BMC TrueSight vs. PubSub+ Platform and other solutions. Updated: December 2025.
879,443 professionals have used our research since 2012.