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BMC TrueSight vs CloudVision comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Cloud Monitoring Software
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), Event Monitoring (7th), IT Infrastructure Monitoring (25th), AIOps (15th)
CloudVision
Ranking in Cloud Monitoring Software
56th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight is 1.8%, up from 0.8% compared to the previous year. The mindshare of CloudVision is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.8%
CloudVision0.4%
Other97.8%
Cloud Monitoring Software
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
NimitPuvar - PeerSpot reviewer
A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
Clients experience effective network management and comprehensive monitoring
Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products available in their network. For monitoring that network, they have to either procure more solutions from third parties or they have to procure the provider OEM to manage their switches. If Arista can integrate third-party switches for monitoring purposes, it will be beneficial for the customers. Arista and other competitors such as Cisco or HPE Aruba have their own benefits. Cisco and Aruba face the challenge of having multiple OS for networking their products, whereas Arista has a single OS across their products. This is very beneficial for customers as they only have to manage a single OS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very helpful to be able to apply rule-based routing to alerts."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market."
"Allows reliable access to server hardware info, uptime statuses, current patching, and much more."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"The visibility of the environment that the solutions provide is great."
"The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."
"A single point of management and monitoring, as well as upgradation and update is valuable."
 

Cons

"It would be better if the initial setup and deployment were more straightforward."
"The solution is overly complex."
"Specifically around application performance monitoring, BMC is definitely not the market leader."
"The SLA reports that we get on TrueSight today are unfortunately worthless."
"More modules for less popular applications and better documentation."
"The pricing could be better."
"The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten."
"The UI for the end users could be improved and more flexible than it is now."
"Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products."
"CloudVision could have a user-friendly interface."
 

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The cost depends on the usage."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Other products are more expensive than BMC TrueSight."
"Pricing is very high."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"CloudVision is an expensive product. We purchase its yearly license."
"CloudVision is an expensive product. We purchase its yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
What needs improvement with CloudVision?
Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products ava...
What is your primary use case for CloudVision?
We are using the same products. We implement CloudVision, but have not implemented the security portion of that.
What advice do you have for others considering CloudVision?
It depends upon the nature of the business of the customers. If a customer is in the finance sector and they require very fast reply time, then they have a larger benefit compared to normal manufac...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about BMC TrueSight vs. CloudVision and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.