Try our new research platform with insights from 80,000+ expert users

BMC TrueSight vs CloudVision comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Cloud Monitoring Software
25th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), IT Infrastructure Monitoring (31st), AIOps (5th)
CloudVision
Ranking in Cloud Monitoring Software
29th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of BMC TrueSight is 1.3%, up from 0.9% compared to the previous year. The mindshare of CloudVision is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
BMC TrueSight1.3%
CloudVision0.3%
Other98.4%
Cloud Monitoring Software
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
NP
AVP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
Clients experience effective network management and comprehensive monitoring
Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products available in their network. For monitoring that network, they have to either procure more solutions from third parties or they have to procure the provider OEM to manage their switches. If Arista can integrate third-party switches for monitoring purposes, it will be beneficial for the customers. Arista and other competitors such as Cisco or HPE Aruba have their own benefits. Cisco and Aruba face the challenge of having multiple OS for networking their products, whereas Arista has a single OS across their products. This is very beneficial for customers as they only have to manage a single OS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"It is a stable solution."
"BMC TrueSight Operations Management is easily scalable."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances."
"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."
"The product provides a central management feature. It helps in eliminating human errors. It doesn't have a lot of bugs for software."
"A single point of management and monitoring, as well as upgradation and update is valuable."
 

Cons

"It would be better if the initial setup and deployment were more straightforward."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"More modules for less popular applications and better documentation."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products."
"CloudVision could have a user-friendly interface."
"CloudVision could have a user-friendly interface."
 

Pricing and Cost Advice

"Other products are more expensive than BMC TrueSight."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"We did a five-year, multimillion dollar deal."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"CloudVision is an expensive product. We purchase its yearly license."
"CloudVision is an expensive product. We purchase its yearly license."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
10%
Outsourcing Company
7%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What needs improvement with CloudVision?
Arista currently provides their solution for their own Arista products only. A problem occurs because customers do not have only Arista products. Sometimes they have different kinds of products ava...
What is your primary use case for CloudVision?
We are using the same products. We implement CloudVision, but have not implemented the security portion of that.
What advice do you have for others considering CloudVision?
It depends upon the nature of the business of the customers. If a customer is in the finance sector and they require very fast reply time, then they have a larger benefit compared to normal manufac...
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Information Not Available
Find out what your peers are saying about BMC TrueSight vs. CloudVision and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.