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BMC Helix Remediate vs ESET Cloud Apps Protection comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
16th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (1st)
BMC Helix Remediate
Ranking in Vulnerability Management
41st
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ESET Cloud Apps Protection
Ranking in Vulnerability Management
40th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Email Security (31st), Patch Management (25th)
 

Mindshare comparison

As of August 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 0.9%, up from 0.0% compared to the previous year. The mindshare of BMC Helix Remediate is 0.1%, up from 0.0% compared to the previous year. The mindshare of ESET Cloud Apps Protection is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
ShashiGupta - PeerSpot reviewer
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
LA
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran is an excellent tool."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"We saw benefits from Zafran Security almost immediately after deploying it."
"It's reasonably priced."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"It's not easy for an admin to check and decide if the email is good or not."
"The specific domain file for Apache needs to be well-defined."
 

Pricing and Cost Advice

Information not available
Information not available
"The solution provides affordable pricing for medium sized industries."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
5%
No data available
Comms Service Provider
14%
Computer Software Company
14%
Media Company
8%
Consumer Goods Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...
What do you like most about ESET Mail Security?
The most valuable features are the precision of detection and the level of customization of the policy.
What is your experience regarding pricing and costs for ESET Mail Security?
The solution provides affordable pricing for medium sized industries.
What needs improvement with ESET Mail Security?
The specific domain file for Apache needs to be well-defined.
 

Also Known As

No data available
No data available
ESET Mail Security
 

Overview

Find out what your peers are saying about Tenable, Qualys, Wiz and others in Vulnerability Management. Updated: August 2025.
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