We performed a comparison between BMC Helix Monitor and IBM Tivoli Business Service Manager based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The service operations monitoring features are valuable."
"It is evolving more and more into artificial intelligence."
"The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment."
"The most valuable feature of this solution is the efficiency."
"The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future."
"The initial setup of the solution is complex."
"The product must provide more information and dashboards."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
Earn 20 points
BMC Helix Monitor is ranked 6th in Event Monitoring with 3 reviews while IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring. BMC Helix Monitor is rated 9.6, while IBM Tivoli Business Service Manager is rated 7.6. The top reviewer of BMC Helix Monitor writes "The product is a top-rated monitoring tool, but it needs to improve its pricing and ease of use". On the other hand, the top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". BMC Helix Monitor is most compared with BMC TrueSight Operations Management, OpsRamp, ServiceNow IT Operations Management and OpenText Operations Bridge, whereas IBM Tivoli Business Service Manager is most compared with . See our BMC Helix Monitor vs. IBM Tivoli Business Service Manager report.
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