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BMC Cloud Lifecycle Management vs Zenoss Cloud comparison

BMC and Zenoss are both solutions in the Cloud Monitoring Software category. BMC is ranked #44, while Zenoss is ranked #39. BMC holds a 0.2% mindshare in CMS, compared to Zenoss’s 0.7% mindshare. Additionally, 80% of BMC users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
BMC Cloud Lifecycle Management
Read 5 BMC Cloud Lifecycle Management reviews
  • 171 Views
  • 44 Comparison Views
80% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 575 Views
  • 36 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Zenoss Cloud and BMC Cloud Lifecycle Management compete in cloud management. BMC Cloud Lifecycle Management has an edge in features and deployment, while Zenoss Cloud is more favorable in pricing and support.

Features: Zenoss Cloud provides sophisticated monitoring for hybrid IT environments with real-time health checks and insightful analytics. BMC Cloud Lifecycle Management offers advanced automation for cloud service provisioning, policy-driven governance, and a comprehensive suite of management tools.

Room for Improvement: Zenoss Cloud could enhance its automation capabilities and governance tools and expand its feature set beyond monitoring. BMC Cloud Lifecycle Management might improve its user interface, simplify deployment processes, reduce initial setup complexity, and streamline support services.

Ease of Deployment and Customer Service: Zenoss Cloud ensures straightforward deployment with strong customer support, increasing satisfaction. BMC Cloud Lifecycle Management presents a more complex deployment but offers extensive support options for integration and management.

Pricing and ROI: Zenoss Cloud delivers a cost-effective solution with lower setup costs and solid ROI due to efficient resource management. BMC Cloud Lifecycle Management, despite higher initial investment, provides significant ROI through extensive automation and control features.

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To learn more, read our detailed BMC Cloud Lifecycle Management vs. Zenoss Cloud Report (Updated: June 2025).
Buyer's Guide
BMC Cloud Lifecycle Management vs. Zenoss Cloud
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
44th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (39th)
Zenoss Cloud
Ranking in Cloud Monitoring Software
39th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (30th), Event Monitoring (14th), Network Monitoring Software (77th), Server Monitoring (26th), IT Infrastructure Monitoring (52nd), Container Monitoring (10th), AIOps (25th)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.2%, up from 0.1% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

VB
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"Automates Java EE Application Deployment from an SCM system."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Assesses change impact or completes an audit using multiple dashboard views."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"The product offers good documentation that helps with initial training."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"The most valuable feature is the flexible discovery mechanism."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"It's easy to use."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
 

Cons

"Needs integrations with other providers to provide a custom public cloud environment."
"The installation and configuration can be tricky due to it being built on Remedy."
"One of the major problems is that support is not so good."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"The AI aspect needs to improve."
"There was a problem with Zenoss and storage monitoring."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"It would be ideal if the product offered sound alerts."
 

Pricing and Cost Advice

Information not available
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Financial Services Firm
13%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
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Product Reports

Buyer's Guide
Cloud Management
May 2025
BMC Cloud Lifecycle Management reportDownload BMC Cloud Lifecycle Management product report
Buyer's Guide
Zenoss Cloud
May 2025
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

BMC CLM
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.
BMC
Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
Zenoss
 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
BMC Cloud Lifecycle Management vs. Zenoss Cloud
June 2025
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