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BMC Cloud Lifecycle Management vs ManageEngine Site24x7 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
46th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (42nd)
ManageEngine Site24x7
Ranking in Cloud Monitoring Software
35th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (59th), Server Monitoring (21st), IT Infrastructure Monitoring (48th)
 

Mindshare comparison

As of March 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.5%, up from 0.2% compared to the previous year. The mindshare of ManageEngine Site24x7 is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine Site24x70.6%
BMC Cloud Lifecycle Management0.5%
Other98.9%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"We have many regions where more than 10000 servers are deployed, so it helps in patching and hardening of servers."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"Assesses change impact or completes an audit using multiple dashboard views."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"Site24x7 stands out. It is truly amazing."
"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
 

Cons

"The installation and configuration can be tricky due to it being built on Remedy."
"Going to BMC for PS is not at all recommended from my experience."
"Needs integrations with other providers to provide a custom public cloud environment."
"One of the major problems is that support is not so good."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"One of the major problems is that support is not so good."
"It is technical. The engineer must be familiar with it."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
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Top Industries

By visitors reading reviews
Construction Company
14%
Insurance Company
11%
University
7%
Manufacturing Company
7%
Construction Company
22%
University
13%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how e...
What is your primary use case for ManageEngine Site24x7?
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...
 

Also Known As

BMC CLM
No data available
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Information Not Available
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. ManageEngine Site24x7 and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.