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BMC Cloud Lifecycle Management vs Infraon IMS comparison

BMC and EverestIMS are both solutions in the Cloud Monitoring Software category. BMC is ranked #44, while EverestIMS is ranked #47. BMC holds a 0.2% mindshare in CMS, compared to EverestIMS’s 0.2% mindshare. Additionally, 80% of BMC users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.
BMC Cloud Lifecycle Management
Read 5 BMC Cloud Lifecycle Management reviews
  • 171 Views
  • 44 Comparison Views
80% willing to recommend
Infraon IMS
Read 8 Infraon IMS reviews
  • 257 Views
  • 2 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

BMC Cloud Lifecycle Management and Infraon IMS are competing in the cloud resource management category. Infraon IMS has the upper hand due to its comprehensive feature set.

Features: BMC Cloud Lifecycle Management offers automation capabilities, policy-driven governance, and multi-cloud support. Infraon IMS provides integrated IT infrastructure management, seamless operations management, and detailed role-based dashboards.

Room for Improvement: BMC Cloud Lifecycle Management could enhance feature integration, reporting granularity, and infrastructure support. Infraon IMS may improve its GUI customization, initial setup process, and BI dashboard integration.

Ease of Deployment and Customer Service: BMC Cloud Lifecycle Management facilitates streamlined deployment across various cloud environments with strong customer service. Infraon IMS offers simplified IT infrastructure deployment backed by responsive customer service.

Pricing and ROI: BMC Cloud Lifecycle Management incurs higher setup costs but provides significant ROI through advanced management. Infraon IMS is more cost-effective with strong ROI via efficient resource allocation.

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To learn more, read our detailed BMC Cloud Lifecycle Management vs. Infraon IMS Report (Updated: June 2025).
Buyer's Guide
BMC Cloud Lifecycle Management vs. Infraon IMS
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
44th
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (39th)
Infraon IMS
Ranking in Cloud Monitoring Software
47th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (88th), Server Monitoring (29th), IT Infrastructure Monitoring (59th)
 

Mindshare comparison

As of June 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.2%, up from 0.1% compared to the previous year. The mindshare of Infraon IMS is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

VB
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
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Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Assesses change impact or completes an audit using multiple dashboard views."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"Automates Java EE Application Deployment from an SCM system."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The feature that I like the most and the best part is the customization."
"The backup, restore, and comparison features are all good."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
 

Cons

"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"One of the major problems is that support is not so good."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"Email support is a bit slow. Once you drop an email, it takes time."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
 

Pricing and Cost Advice

Information not available
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"The pricing is reasonable, given the features that they provide."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"Licensing is calculated on a per-user basis."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Computer Software Company
13%
Real Estate/Law Firm
13%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
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Compared 34% of the time
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Compared 34% of the time
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Compared 32% of the time
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Product Reports

Buyer's Guide
Cloud Management
May 2025
BMC Cloud Lifecycle Management reportDownload BMC Cloud Lifecycle Management product report
Buyer's Guide
Infraon IMS
June 2025
Infraon IMS reportDownload Infraon IMS product report
 

Also Known As

BMC CLM
Everest IMS
 

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.
BMC

Infraon IMS is used for monitoring network status, managing critical IT infrastructure, and ensuring connectivity. It helps organizations automate processes, gain network insights, and manage firewalls in private and cloud environments.

Infraon IMS is designed to assist in monitoring leased lines, switches, data center services, and devices across different environments. It provides alerts, manages assets, supports ITSM rules, and handles ticketing and incident management. With its comprehensive reporting on uptime, downtime, and memory utilization, Infraon IMS delivers detailed insights facilitating efficient infrastructure management. The platform integrates seamlessly with various systems and simplifies operations through real-time network monitoring, customizable reports, and a role-based access control system.

What are Infraon IMS's key features?
  • Stable Performance: Ensures reliability and efficiency in monitoring and management tasks.
  • Ease of Customization: Allows adjustments to meet specific requirements.
  • Real-Time Dashboards: Enhances usability for non-technical users through intuitive interfaces.
  • Role-Based Access: Facilitates secure, controlled management.
  • Integration Capabilities: Streamlines operations with various platforms.
  • Alerting Mechanisms: Improves incident response with timely notifications.
  • Workflow Automation: Simplifies and accelerates routine processes.
  • Graphical User Interface: Increases user-friendliness and insight accessibility.
What benefits or ROI can users expect?
  • Automated Processes: Reduces manual effort, increasing efficiency.
  • Network Insights: Provides detailed data for proactive management.
  • Comprehensive Reporting: Delivers valuable information for decision-making.
  • Enhanced Security: Manages firewalls and links to ensure robust security.

Infraon IMS is implemented across diverse industries to manage and monitor IT infrastructures, from small to large-scale environments. It is especially beneficial in sectors needing reliable connectivity and efficient incident management, such as telecommunications, finance, and cloud service providers. The platform aids these industries in maintaining operational continuity and optimizing resource allocation.

EverestIMS
 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Buyer's Guide
BMC Cloud Lifecycle Management vs. Infraon IMS
June 2025
Free Report: BMC Cloud Lifecycle Management vs. Infraon IMS
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